Why Won’T My Ring Doorbell Connect During Setup?

While not comprehensive, the three most common causes of failure to complete Setup (after entering an incorrect password) are your Ring device being too far from your wifi router, having a problem with your internet connection, or some type of issue related to your wifi modem or router.

Why can’t I connect my Ring Doorbell to Wi-Fi?

Reset Your Ring Device
If your device is still facing problems connecting to Wi-Fi, try resetting your Ring Doorbell. You can do this by pressing and holding the orange button on the backside of the device. This resets the device, allowing you to start the whole setup process all over again.

Why won’t my ring go into setup mode?

Your Ring Video Doorbell (1st Generation) should automatically go into Setup mode the first time it receives power. If your Ring Video Doorbell doesn’t automatically go into Setup mode, you can try the following: Press the orange button firmly and then release it without holding it down continuously.

How do I reconnect my Ring to a new Wi-Fi?

Just open the Ring app, navigate to the cam, go to Device Health, and tap Change Wi-Fi Network. From the list of networks, choose the one that you want to connect to. Some devices may offer a different option, called Reconnect to Wi-Fi.

How do I reset my Ring Doorbell Wi-Fi?

Navigate to the device you are resetting, then tap Device Health. Select Change Wi-Fi Network. Choose your desired network from the list of available connections. After selecting, you will need to press the orange button on the back of the doorbell, which requires you to pull it off its mounting plate.

How do I connect my Ring Doorbell already installed?

If you already have another Ring device installed, simply open the Ring app. Tap Set Up a Device, then select Doorbells. The QR code or MAC ID can be found on the back of your Ring Video Doorbell. Point the camera on your smartphone at the QR code or MAC ID barcode on the back of your Ring Video Doorbell.

Where is the reset button on Ring Doorbell?

1. Remove the doorbell’s faceplate then press and hold the reset button on the right side of the camera for 15 seconds.
2. After releasing it, the ring light located on the front will flash a few times indicating the doorbell is restarting.

How do I connect my Ring base station to my WIFI?

INTERNET ACCESS: You can connect your Base Station to the internet using wifi or Ethernet cable.
Finally, make sure your phone or tablet has Bluetooth enabled.

1. Open the Ring app and tap Set Up a Device.
2. Next, tap Alarm.
3. Select a location, or add a new one.
4. Tap Base Station.

Why is my Ring offline?

Why Ring devices can go offline
You temporarily lose power. A wire in your router setup temporarily comes loose. You change your Wi-Fi network password. Your Ring device is suffering from low power due to a discharged battery.

Why is my ring doorbell flashing blue?

A flashing blue light means that the Ring Doorbell is re-starting or booting. If this continues without stopping for a long period of time, then your doorbell might be stuck in a boot loop.

How do I reset my ring doorbell already installed?

Reset the Ring Doorbell

1. Begin by removing the backplate of the doorbell.
2. You will find an orange button that is designed to reset the device.
3. Press and hold the orange button for 20 seconds to initiate the reset process.

Can you set up ring without QR code?

Note: If you can’t scan the code, tap “Set Up Without Scanning > Ring Video Doorbell” to proceed to the rest of the steps. Set your location. Type in your address and then confirm. Note: Some features of your doorbell will not work if you do not specify your location.

How do I find my ring pin code?

QR codes can be scanned when adding new devices to your Ring Alarm, or you can enter the 5-digit code manually. You’ll find these codes on every Contact Sensor, Keypad, Range Extender and Motion Detector. These codes can usually be found on the rear of devices, as shown in these sample images below.

How do you reset a doorbell?

Locate the orange button located physically on the back of the doorbell. Press and hold the orange button for more than 15 seconds. Release the button after 15 seconds. The light on the front of the doorbell should flash a few times indicating the device is resetting.

Why is my ring Base Station not connecting?

“Connection Error”
Your Base Station can’t connect to the wifi router. This may be due to a poor wifi connection, or because you entered the wrong wifi network password. Check that your Base Station location has a strong wifi signal, and then tap the Try Again button to retry the wifi connection.

Does ring Base Station need to be connected to router?

You can’t. The Base Station can only be connected to the Internet through an Ethernet Cable or via a 2.4 or 5 GHz wifi connection. If you are connected to a wifi connection, the connection and your credentials will be removed as a security feature if you plug in an Ethernet cable.

How do you reset a ring base?

To factory reset your Keypad, press and hold the pinhole reset button in the back of the Keypad for 10 seconds, until it flashes red.
Range Extender (1st gen)

1. Plug in the Range Extender.
2. Press and hold the button on the right hand side of the device.
3. When the LED begins to blink slowly, release the button.

How do I reconnect my offline Ring device?

To do this, navigate to Device Health for any Ring device that is offline. Tap on the three lines at the top left of the Ring app Dashboard screen, then tap Devices and select the device that you want to reconnect to wifi.

What do the colors mean on the Ring Doorbell?

Similar to Ring Doorbell’s light, Ring Chime’s blue light indicates the device’s status. A solid blue light means Chime is working correctly, no light means the device isn’t receiving power, and a blinking blue light means something else is happening with your device.

What does the blue light on a ring camera mean?

If you see the Ring Camera blinking blue when setting up the device, there is nothing to worry about. This is the camera’s way of notifying you that it is being set up. As soon as the setup is over, the light begins to change to a solid blue, indicating that the camera is starting to function.

Can you tell if someone is watching you on ring?

There isn’t any way to know if someone is watching you on a Ring camera—at least not through physical observation. However, it’s possible you could see the infrared light at night turn on if the camera is active—assuming the night vision is on and you’re at the correct angle to view it.