Restart your Echo device. After restarting the Alexa app, restart your Echo and then see if Alexa can detect it. Make sure your smartphone and Echo are on the same Wi-Fi network. If your smartphone and Alexa app are on different Wi-Fi networks, your Alexa won’t’ be able to detect an Echo or other Alexa-enabled device.
Why won’t my Alexa app Find My Echo Dot?
Check that you have the latest version of the Alexa app. Make sure your Echo device is compatible with Echo Connect. Restart your Echo Connect by unplugging the power adapter from the back of the device, then plugging it back in. Check that your Wi-Fi credentials are correct.
Why won’t my Alexa app find my device?
Restart your Alexa device and your smart home device. Disable and re-enable the skill for your smart home device in the Alexa app. Disconnect your smart home device using the Disable option for your device in the Alexa app. Then, re-enable your smart home device again.
How do I pair Echo Dot with Alexa app?
Tip: Before setup, download or update the Alexa app in your mobile device’s app store.
- Plug in your Echo Dot device.
- On your mobile device, open the Alexa app .
- Open More and select Add a Device.
- Select Amazon Echo, and then Echo, Echo Dot, Echo Plus and more.
- Follow the instructions to set up your device.
Why won’t my Echo Dot connect to my app?
Restart the Alexa-enabled device. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again. Sometimes this kind of physical reboot of an Alexa-enabled device can fix the problem. Confirm that the Wi-Fi password is correct.
Why is Amazon Alexa app not working?
To solve most issues: Force stop the app. Sign out of the app. Uninstall and then reinstall the app.
How do I reset my Alexa Echo Dot?
Press and hold the Microphone off and Volume down buttons at the same time until the light ring turns orange. The light ring will turn blue. Wait for the light ring to turn off and on orange again. Your Amazon Echo device is now reset to factory defaults.
How do I pair Amazon Echo?
To pair a Bluetooth-enabled speaker with the Amazon Echo:
- Power on the speaker and put it in pairing mode.
- Go to alexa.amazon.com in a web browser or open the Amazon Alexa app on iOS or Android.
- In the left menu, select Settings.
- Under Devices, select the Alexa device you want to pair with the speaker.
- Select Bluetooth.
How do I get Alexa on all my devices?
Play Music with Multiple Alexa Devices
- Open the Alexa app .
- Open Devices .
- Select Plus , and then select Combine Speakers.
- Select Multi-room music.
- Follow the instructions in the app to complete the setup.
How do I update my Alexa app?
Say, “Go to settings,” or swipe down from the top of the screen and select Settings. Select Device Options. Select Check for Software Updates to check for and install software updates.
How do I reset my Alexa app?
The Alexa app is available for both iOS and Android, and the reset process is the same. First, open the app and press the Devices button – it’s at the bottom right of the main screen. Select Echo & Alexa at the top left, and then tap on the Echo or Alexa device you want to reset.
How do you install Alexa app?
Step 2: Download Alexa App Android users may refer Google Play store while iOS users can access App Store to download Alexa App. Open the store i.e., compatible with your phone. Type and Download Alexa App on your mobile device. Follow on-screen instructions to complete Alexa App installation on your mobile.
How do I connect my Echo Dot to WiFi?
If you’re setting up a new device, like the Amazon Echo, you can use the Alexa app to connect it to WiFi.
- Open the Alexa app on your iPhone, iPad, or Android.
- Sign in to your account, if needed.
- Select Devices in the bottom toolbar.
- Tap Echo and Alexa.
- Select the device you want to connect to.
Can Echo Dot connect to Bluetooth without app?
Tell Alexa to pair
Now’s the time to use your Amazon Echo’s smart skills. Just say “Alexa, pair” or “Alexa, Bluetooth on”, and it should start pulsing its blue light and searching. Once you’ve done this, the Echo should appear in the list on your phone screen. Tap on its name in the list, and confirm pairing.
How do I force Echo DOT to update?
If you’ve got an audio Echo (one without a display), it should update automatically from the internet. However, it will not update while you’re using it. For that reason, the best way to force an update is to press the Microphone Mute button on the top, and then leave the speaker for between 15-minutes and an hour.
How can I tell what Echo dot I have?
Which Amazon Echo do I have?
- If it’s short and puck-shaped, you’ve got an Echo Dot.
- If it’s tall and plastic, you’ve got a first-generation device.
- If it’s fabric covered, you’ve got a second- or third- generation Echo.
- What if it’s something else altogether?
How do I know if I have the latest version of the Alexa app?
Determine whether your software is up-to-date.
Open the Alexa App on your mobile device or at alexa.amazon.com. In the primary menu, choose Settings. Select your device. Under About, compare the Device software version to the latest software version for your device.
How do you reset Echo dot app?
How to factory reset Amazon Echo using the Alexa app
- Open the Alexa app on your iPhone or Android, then go to Devices.
- Tap Echo & Alexa, and then choose which Echo you want to wipe clean.
- Scroll down and tap Factory Reset and then confirm your choice.
How do I restart echo dot app?
You can reset your Echo device using the Alexa app on your iOS or Android smartphone.
- Go to Devices.
- Tap the Echo & Alexa icon at the top.
- Choose the speaker you want to factory reset.
- Scroll down to Factory Reset and tap it.
- Confirm you want to reset.
How do you restart Echo app?
How to reset Alexa devices from the Amazon Alexa app
- Open the Alexa app and press the Devices button in the lower right corner.
- Select Echo & Alexa, and then the specific device you wish to reset.
- Tap the gear icon in the upper-right to go to Device Settings.
- Locate where it says “Registered To” and tap Deregister.
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