Troubleshooting Steps Make sure your Cam Plus subscription is active and current. Make sure the camera’s firmware is up to date. Remove the Cam Plus subscription from that camera, then resubscribe. Go to Account > Services > Cam Plus > Edit.
Why are my WYZE cameras not working?
Forget all WiFi networks, restart your phone/tablet, then reconnect to your 2.4 GHz network. On iOS: In the Settings app, tap General > Reset > Reset Network Settings. On Android: In the Settings app, tap General management or System, tap Reset or Reset Options > Reset Network Settings. Confirm the reset.
How do I activate Cam Plus on WYZE?
To enable Cam Plus in the Wyze app:
- In the app, you’ll see a New Subscription Available popup. Tap Finish Setup.
- Tap the down arrow next Free License – Select Device.
- Tap the Wyze Cam device you want to enable Cam Plus on. Your changes will save automatically.
Do you need an SD card with WYZE Cam Plus?
Using a microSD card with your Wyze Cam gives you the ability to record continuous footage and recorded events directly to your local microSD card. A microSD card is not required to use your Wyze Cam but with the microSD you will gain the following features: Continuous recording.
Why is my WYZE camera offline?
First, ensure that the outlet or fixture that the Wyze Plug is plugged into isn’t controlled by a switch (such as a light switch or power strip.) If so, make sure it is turned on. Next, try and power-cycle the Plug by removing it from the outlet, waiting at least 5 seconds, and then plugging it back in.
How do you reset WYZE camera?
With the Wyze Cam Pan plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. This will reset the camera. Wait at least 30 seconds for the unit to initiate. This process can take up to 5 minutes.
How do I reconnect my WYZE camera to WiFi?
Press and hold the on/off button on the side of the Plug until the status light begins to flash blue. Once the status light begins to flash blue, you can setup the Wyze Plug via the app again with the new WiFi network.
Why does WYZE only record for 12 seconds?
Troubleshooting Steps
Make sure your Cam Plus subscription is active and current. Make sure the camera’s firmware is up to date. Remove the Cam Plus subscription from that camera, then resubscribe. Go to Account > Services> Cam Plus > Edit.
What is WYZE cool down period?
There is a 5-minute cooldown period between the same type of event videos generated and stored on the cloud. This means that when there is continuous motion, the camera will only capture one 12-second event video every five minutes.
Who is Wyze owned by?
Wyze Labs
| Founded | July 19, 2017 |
|---|---|
| Founder(s) | Yun Zhang Dongsheng Song Dave Crosby Elana Fishman |
| CEO | Yun Zhang |
| Products | Cameras Smart home |
| Employees | 100 |
Can Wyze record without WIFI?
You must have an internet connection to set up the camera and configure it with the Wyze app. And if you have a microSD card inserted and Local recording to microSD card turned on in your settings, the camera will continuously record to that microSD card, even if offline.
What is a FAT32 SD card?
In recent years, memory cards have gained more storage capacity; 4GB and above. The file format FAT32 is now commonly used in memory cards between 4GB and 32GB. If a digital device supports only the FAT16 file system you cannot use a memory card bigger than 2GB (i.e. SDHC/microSDHC or SDXC/microSDXC memory cards).
Why do my WYZE bulbs keep going offline?
Check that the bulb is plugged in and turned on at the light socket or physical switch. The bulb requires a constant power source to stay connected. If connected to a dimmer switch, make sure the dimmer switch is set to maximum to ensure the bulb is getting the power it needs.
Why is my WYZE camera flashing blue and yellow?
Flashing yellow, yellow and blue, or blue
Power cycle the camera by unplugging the power and plugging it back in. If the camera returns to flashing yellow but never reconnects, set the camera up as a new device. On the Home tab of the Wyze app, tap the + plus sign in the upper left, then select “Add Device”.
How do you Unbrick a WYZE camera?
Hold the setup button, plug in your USB cable, and keep holding the setup button for 12-15 seconds, then release the button. Wait for 3-4 minutes. The camera will reboot and change light status during this time.
Why is camera error code 90?
Wyze error code 90 means your cam is offline. To fix this first try power cycling the camera. Unplug it, wait 15 seconds, then plug the camera back in and allow it reinitialize. If that doesn’t work you’ll probably need to flash new firmware to the cam’s SD card.
What is the difference between power cycle and reboot?
What is the difference? Reboot is a good way to restart the OS. The Power Cycle is a hard reset where you pull the power and turn it back on.
How do I know if my network is 2.4 or 5?
- Connect to the WiFi network.
- Open your networks panel from your taskbar (click the WiFi icon in the bottom right).
- Click on Properties of your WiFi network.
- In the new window that opens, scroll all the way down to Properties.
- Network Band will either say 2.4GHz or 5GHz.
How long will a WYZE camera record?
Your Wyze camera can record for up to 14 days using the cloud recording. At first the Wyze Cam records videos on the cloud every time there’s an event such as motion or sound detection.
What does Cam Plus do?
Cam Plus is an upgrade for Wyze Cam devices that adds Person Detection to your Complete Motion Capture videos. With this service, you’ll be able to record full-length videos, receive real-time alerts when people are detected, and filter all of your video clips with people in them.
How many cameras can you have on WYZE?
There is a 4 camera limit to how many cameras can be streamed at the same time.
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