Why Is My Simplisafe Lock Not Working?

When the battery installed in the SimpliSafe smart lock gets drained, the smart lock cannot respond to any action. Check if the Keypad displays the message “Low Battery,” and then go on to replace the depleted batteries with new ones.

Why is my Smart Lock not responding?

Start by heading to Settings –> Security –> Smart Lock, then go through each menu item and disable all Smart Lock features. Make sure your Trusted Places are disabled as well. Next, head to Settings –> Apps.When you get back up, enable your Smart Lock features again and they should finally be working.

How do I reset my SimpliSafe lock?

Simplisafe Reboot:
Remove the battery from the base station. After a short interval, place the battery back in the battery compartment of the Simplisafe base station. Reconnect the power cord between the power socket and the Simplisafe base station.

How do you recalibrate SimpliSafe lock?

Press the button behind the lock battery plate and the Base Station will confirm that a Smart Lock has been added. Lastly, follow the prompts on your keypad to finish. Note: Pairing the lock to the Base Station will prompt you to physically lock your deadbolt in order to calibrate.

How do I reconnect my SimpliSafe lock?

If you’re using your keypad to pair them together, go to your keypad’s menu screen, select “Devices”, your lock, and then choose PIN Pad. When lock is pairing mode, hold down PIN Pad’s “lock” button for 5 seconds. The Base Station will confirm the PIN Pad has synced with the voice prompt, “PIN Pad added”.

How do I update SimpliSafe Smart Lock?

Smart Lock Setup – Updating your system before installing

1. Press ‘Menu’ on your Keypad.
2. Navigate to ‘System Settings’
3. Navigate to ‘Wi-Fi’
4. Choose your Wi-Fi network.
5. Enter your Wi-Fi password.
6. Wait for the success message. Wi-Fi should now be connected.
7. Check your Keypad for updates. If none pop up in the next few.

How do I change the SimpliSafe lock code?

You’ve got the Gen 3 SimpliSafe system.
The SimpliSafe mobile app or webapp:

1. Open the menu by clicking on the three horizontal lines at the top of the screen.
2. Choose Settings.
3. Select PINs.
4. Select Add Custom PIN.
5. Follow the onscreen prompts to create and save each new PIN you’d like to add.

How do I reset my SimpliSafe base station?

How to Reset SimpliSafe Base Station

1. Unplug the Base Station from its power source.
2. Remove the battery from the device.
3. Replace the battery, and re-plug your device back in.
4. After a full power cycle, the device should be reset.

How do I change Smart Lock settings?

On an Android Device

1. Go into Settings > Security > Advanced > Trust agents and make sure that Smart Lock is turned on.
2. Then, still under the Security settings, search for Smart Lock.
3. Tap Smart Lock and enter your password, unlock pattern, or pin code, or use your fingerprint.

How do I change my Smart Lock?

First, insert the functioning key and turn it ?-turn clockwise. Then, insert and remove the SmartKey learn tool. Follow by removing the functioning key, inserting a new key, and turning it ?-turn counter-clockwise. Your lock is then successfully re-keyed.

How do I unlock SimpliSafe?

Locking or unlocking can be done easily via the SimpliSafe App, the keypad or an outdoor PIN pad. No need for new keys either since our lock is designed to work with your existing single cylinder deadbolt. The SimpliSafe Smart Lock will alert you in real-time on any type of activity on your door.

Can you use SimpliSafe smart lock without keypad?

If you subscribe to SimpliSafe’s Interactive monitoring plan, you can access your smart lock using the SimpliSafe mobile app. This gives you the option to lock and unlock the door using your smartphone instead of the keypad.

Can you use SimpliSafe lock without subscription?

You can’t use the smart lock without an existing SimpliSafe security system and a $25 interactive monitoring plan. Voice controls don’t actually let you control the lock — you can only arm the system and lock the lock with them.

Does SimpliSafe key fob unlock door?

Lock and unlock your door using the PIN pad, the Key Fob or your phone. You can also sync your system with Amazon Alexa or Google Assistant and use that, too. Compatible with your SimpliSafe Gen 3 home security system.

How do you remove SimpliSafe lock?

Manually turn the thumbturn on the lock to test locking and unlocking your door. If you have trouble, use the included tool as a lever to slide the wing latches outward and remove your lock. Make sure the adapter is able to unlock and lock the deadbolt then try repositioning your lock.

Can I factory reset my SimpliSafe?

Guide: Reset SimpliSafe Base Station • Detach the “SimpliSafe base station” from the power socket. Flip the “base station” upside down to reach the battery door. Open the “battery door” with a screwdriver and remove the batteries within the battery compartment. Hold on for about 30-45 seconds.

What is the red button on the top of my SimpliSafe keypad?

The Keypad is used to arm and disarm your system. Also, in case of an emergency Keypads have a red panic button, which will trigger the alarm if you press and hold it for more than two seconds. Customers can change their system and device settings through their Keypad’s menu as well.

What does a red light mean on my SimpliSafe base station?

The red LED indicates the alarm you have set for your simplisafe base station. The pulse will last for 1-2 minutes before the LED turns solid red. You can simply turn off the alarm. Wait for the light to go, and the LED on base station will be remain solid.

How do I disable Smart Lock?

Turn off Smart Lock

1. Open your phone’s Settings app.
2. Tap Security. Smart Lock.
3. Enter your PIN, pattern, or password.
4. Tap On-body detection.
5. Turn off Smart Lock On-body detection.
6. Remove all trusted devices and trusted places. ?
7. Optional: To turn off your screen lock, learn more about screen lock settings.

How do I enable Smart Lock?

Smart Lock can be easily activated through the Android device settings panel:

1. Select the Security & Location option.
2. Tap on Smart Lock.
3. Enter your PIN, pattern, or password.
4. A new screen with choices for Smart Lock options will appear.

What is smart unlock?

Android Smart lock is a handy way to make gaining access to your device easier.This new addition allows you to enable Smart lock for when your device is on body. In other words, when you’ve unlocked your device, and Android detects you’re carrying said device, it will remain unlocked.