Why Is My Simplisafe Keypad Offline?

Keypad Out of Range is a message that appears on your Keypad whenever the device is not communicating with your Base Station. There are two primary reasons that this error will appear: The Keypad is too far away from or cannot communicate with the Base Station. The Keypad is not paired with the Base Station.

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How do I reset my SimpliSafe Keypad?

Resetting a PIN with the Keypad

1. Click on the menu button.
2. Go to PINs.
3. Select the PIN you want to change.
4. Enter your master PIN when prompted.
5. Enter your new PIN when prompted.

How do I sync my SimpliSafe keyboard?

Add through Existing Keypad

1. Press the Menu button on your existing Keypad.
2. Enter your Master Pin.
3. Use the rocker buttons on the edges of the Keypad screen to scroll to Devices.
4. Scroll to and select Add Device.
5. Scroll to and select Keypad.
6. On your new Keypad, push any button so your system can recognize and add the device.

How do I connect my SimpliSafe Keypad to WiFi?

Step 1: Press the “menu” button on your Keypad and enter your 4 digit Master PIN when prompted. Step 2: Navigate to System Settings and select it by pressing the right rocker. Step 3: Navigate to WiFi and select it. After a few moments, your Keypad will display a list of available networks.

How do I get my SimpliSafe sensor back online?

Sensor Not Responding Warning (Original SimpliSafe)

1. Press “menu” on the Keypad, and enter your Master PIN.
2. Press “5” on the Keypad. You should see “5. Test”.
3. Press the “away” button to select the “5. Test” option. You should hear the Base Station announce that it is entering Test Mode.

Why is my SimpliSafe keypad not working?

Either unplug the base station and bring it closer to the keypad, or slide the keypad off its bracket and bring it closer to the base station. Try to arm the system through your keypad, and see if it works. If it does, try moving your base station to a slightly closer location to your keypad.

Why is SimpliSafe not working?

SimpliSafe systems sometimes stop working after losing the cellular connection to the base station. You can re-establish a connection with a simple reset: Unplug the base station. Remove the battery cover on the bottom of the device using a Phillips-head screwdriver.

What is the red button on Simplisafe keypad?

The Keypad is used to arm and disarm your system. Also, in case of an emergency Keypads have a red panic button, which will trigger the alarm if you press and hold it for more than two seconds. Customers can change their system and device settings through their Keypad’s menu as well.

Why is my Simplisafe keypad flashing?

The blue light flashing visually prompts you to check your Keypad for warning details. One example is the flashing when your doors or windows are open. While the Base Station chimes once to alert you of an opening door or window, the flashing is continuous when that window or door remains open.

Why does my SimpliSafe keep disconnecting from WiFi?

There are two main reasons that a camera may lose WiFi connection. It may be installed too far from your WiFi router, or it may not have sufficient bandwidth on your WiFi. Please contact our customer support for help in diagnosing this issue and confirming the cause.

Does SimpliSafe run on WiFi?

You do not need a computer or WIFI for SimpliSafe to work for your basic home security needs. However, WIFI and access to the SimpliSafe app through either Google Play Store or the App Store for iOS users is required for the SimpliCam or Video Doorbell Pro.

Does SimpliSafe original connect to WiFi?

No. Everything you need to set up the SimpliSafe Home Security System is included.However, the SimpliCam and Video Doorbell Pro do require WIFI and access to the SimpliSafe app through either Google Play Store or the iOS App Store.

How do I reset my SimpliSafe sensor?

How to Reset My SimpliSafe Base Station

1. Unplug your base station.
2. Remove the battery cover at the bottom of the device using a screwdriver.
3. Remove the battery for 10 to 15 seconds before putting the battery back in.
4. Put the cover back on the device.

How do I sync my SimpliSafe sensor?

In the top right hand, section click on the Add Device button. In the pop-up window that appears select the device type, serial number, and optionally give the device a nickname. Select Save and the Base Station announce “Your Settings Have Been Synchronized” to confirm the changes were saved.

Why does my SimpliSafe motion sensor keep going off?

Direct sunlight hitting the sensor can trigger a false alarm. Heating vents located in the room. If they are located within the sensor’s field of vision, they may cause false alarms. Pets that are able to get too close to the sensor.

How do I change the battery in my Simplisafe Keypad?

Slide the Keypad up and off of its mounting bracket. Slide the battery cover off of the back of the Keypad. This will expose four AA batteries, which can then be replaced.

What does red light on SimpliSafe base station mean?

A solid red light usually indicates that your Base Station’s cellular module is not connected correctly. Your system is experiencing an error (loss of power, sensor failure, etc.) Your Keypad will contain a more detailed explanation of the error in this scenario.

How do I put my SimpliSafe in test mode?

To do this, follow these steps:

1. Press Menu on your Keypad.
2. Enter your PIN if it asks.
3. Press the right edge of the screen to scroll to Test Mode.
4. Press the bottom edge to enter Test Mode.
5. Press the left edge when you are ready to end Test Mode and return to the Menu.

What is the panic button on Key Fob?

The key fob of almost every car has a “panic” button which will set off your emergency alert systems, helping you find your vehicle in the most crowded parking garage. But if the garage is deserted, setting off this feature can also help ward off would-be criminals, says RepairPal.

What happens when you push the SimpliSafe panic button?

If you’re at home during a break-in, pressing the Panic Button instantly triggers your alarm. With professional monitoring, our monitoring center will call and check if you’re okay. If you don’t answer your phone or give the “safe word,” we will alert the police that you’re in danger.

Where is the panic button on the SimpliSafe keypad?

Press and hold the red panic button located on the top of the Key Fob for 2 seconds, and release to add the component to your system.