Why Does My Wyze Cam Keep Going Offline?

Troubleshooting: Try power cycling your camera by unplugging for about 30 seconds and plugging it back in. Reboot your router.

Why does my camera keep going offline?

Occasionally, your camera may go offline due to network connectivity.Even if your camera is not too far from your router, there may be different materials (walls, floors, metal, concrete, plaster) that can block the WiFi signal. Minimize the number of physical obstructions between the camera and router.

What do you do if your WYZE camera is offline?

Fix Wifi Issues with our Self-Service app

1. Try powercycing your camera by unplugging for about 30 seconds and plugging it back in.
2. Reboot your router.
3. Try a factory reset, and attempt setup as a new device:

How do I get my WYZE camera online?

Steps to Connect Wyze Cameras to New Wi-Fi

1. Launch the Wyze app on your Android or iPhone.
2. Log in if you haven’t set the app to remember you.
3. Connect your Wyze camera to the USB port or a power outlet.
4. Hold the Setup button on the back of the camera until you hear the automated message “ready to connect.”

How do I reconnect my WYZE camera after unplugging?

Power cycle your Wyze Cam. Unplug your camera from the power outlet, wait 5-10 seconds, then plug it back into power.

Why does my WiFi camera keep disconnecting?

If the camera keeps disconnecting, maybe the WiFi signal is not so good.2: Check the camera and the WiFi Hotspot distance is not far and whether it is blocked by several walls. 3: If there are many 2.4G wifi device, please change the Router’s WiFi channel.

How do I reset my Internet connection on my Wyze camera?

To perform a factory reset on your Wyze Plug:

1. Press and hold the on/off button on the side of the Plug until the status light begins to flash blue.
2. Once the status light begins to flash blue, you can setup the Wyze Plug via the app again with the new WiFi network.

Why does my IP camera lost connection?

If your IP camera is wireless, it is probably too far away from your Wi-Fi router.If at all possible, move the camera closer to the router or move the router closer to the camera. If this is not an option, make sure your camera is using the 2.4 GHz network, which has better range.

How do I know if my network is 2.4 or 5?

1. Connect to the WiFi network.
2. Open your networks panel from your taskbar (click the WiFi icon in the bottom right).
3. Click on “Properties” of your WiFi network.
4. In the new window that opens, scroll all the way down to “Properties”.
5. “Network Band” will either say 2.4GHz or 5GHz.

How do I update my WYZE Cam app?

Check your app store. If you’re on Android, go to the Google Play Store. If you’re on iOS, go to the Apple App Store. Try to update the Wyze app.

Why does my security camera go offline at night?

The camera has the IRCUT automatic switchover; this allows the camera to switch to Night vision automatically when it gets dark. This sounds like the camera’s night vision mode is not able to function; this can happen if the camera is not getting sufficient power or if the hardware is faulty.

Can wireless camera work without internet?

Wireless security cameras don’t necessarily require the internet. Rather, there are a number of security cameras that can record their footage locally onto micro-SD cards or hard drives so it can be viewed later.

How do I reset my WiFi camera?

You need to reset the cameras by pressing the reset button on the bottom of the cameras for 10 seconds (led red flashing means reset is complete). After resetting the cameras, you need to plug ethernet cable inside the camera’s connectors and connect it to the new router.

How do I change my Wi-Fi frequency?

The frequency band is changed directly on the router:

1. Enter the IP address 192.168. 0.1 in your Internet browser.
2. Leave the user field empty and use admin as the password.
3. Select Wireless from the menu.
4. In the 802.11 band selection field, you can select 2.4 GHz or 5 GHz.
5. Click on Apply to save the Settings.

How do I know what frequency my Internet is?

If you have an Android phone, you can definitively confirm whether the network is 2.4G or 5G.

1. Connect to the network.
2. Go to Settings > Network & internet > WiFi > Select the network properties (tap the gear icon or menu icon).
3. Read the frequency setting.

What devices should be on 2.4GHz and 5GHz?

Ideally, the 2.4GHz band should be used to connect devices for low bandwidth activities like browsing the Internet. On the other hand, 5GHz is the best option for high-bandwidth devices or activities like gaming and streaming HDTV.

Should I update my Wyze camera?

All smart Wyze products, including Wyze Cams, have software (firmware). It’s important to keep your camera’s firmware up to date so that it functions properly and you get the latest features when they’re released.

How do I connect my Wyze camera without WIFI?

You must have an internet connection to set up the camera and configure it with the Wyze app. And if you have a microSD card inserted and Local recording to microSD card turned on in your settings, the camera will continuously record to that microSD card, even if offline.