There are two main reasons that a camera may lose WiFi connection. It may be installed too far from your WiFi router, or it may not have sufficient bandwidth on your WiFi. Please contact our customer support for help in diagnosing this issue and confirming the cause.
https://www.youtube.com/watch?v=gFysBrCFmkw
How do I get my SimpliSafe camera back online?
If your camera is not currently connected to WiFi:
If your camera has a blinking white light when plugged in, you can install it normally. If not, you may need to reset your camera. You can do this by holding down the button on top of your camera for 10 seconds. You can then follow the normal installation instructions.
Why will my SimpliSafe camera not connecting to WiFi?
Generally, your camera will be unable to connect to WiFi for the following reasons:Your WiFi network is down. Your camera has incorrect WiFi credentials. Your camera is too far away from the WiFi router to receive signal.
How do I fix my SimpliSafe camera?
How Do I Reset My SimpliSafe Camera? Press and hold the reset button for at least 20 seconds to reset your SimpliSafe Camera. If you are still having issues with your device and need to reset, unplug the entire device, wait a few minutes, then plug it back in.
Does SimpliSafe work with 5GHz WiFi?
Confirm that your router is broadcasting your network on a 2.4 GHz signal, not 5GHz. (The SimpliSafe system is set to work with 2.4 GHz WiFi networks in order to provide wider coverage. 2.4 gHz penetrates walls and floors much better than 5 gHz networks.)
Why does my WiFi camera keep disconnecting?
If the camera keeps disconnecting, maybe the WiFi signal is not so good.2: Check the camera and the WiFi Hotspot distance is not far and whether it is blocked by several walls. 3: If there are many 2.4G wifi device, please change the Router’s WiFi channel.
Is SimpliSafe coming out with outdoor cameras?
SimpliCam is the only camera that SimpliSafe provides till now. The announcement of SimpliSafe outdoor camera was done but there is no report of it coming soon.
Simplicam-A Brief Guide, Specifications and Features.
| Features | |
|---|---|
| Night Vision | Yes |
| Resolution of Video | 720p HD |
| Two way Audio | Yes |
| Compatibility with Smartphone | Yes |
Why can’t I connect my camera to WiFi?
It is possible that the camera can not receive the Wi-Fi signal from your router. From your phone it is easy to check whether your Wi-Fi signal on the spot of your camera is strong enough. Hold your phone in the location of your camera and check the number of dashed Wi-Fi coverage on your phone.
What does flashing blue light on SimpliSafe camera mean?
The lights listed below are the only colors that the camera will display.
What do the different colored LED lights on the camera mean?
| LED Behavior | What does it mean? |
|---|---|
| Blinking Blue | Currently being viewed live, or a video recording is taking place |
| Off (No Visible LED) | Privacy shutter is closed or the LED has been disabled in settings |
Can SimpliSafe be hacked?
SimpliSafe: Unlike ADT, hacks aren’t uncommon for the newer security company SimpliSafe. Rather, in 2019 a Youtube account named LockPickingLawyer discovered that they could hack the SimpliSafe security system with a $2 dongle from Amazon when physically near the system.
How do I increase the range of SimpliSafe sensors?
SimpliSafe does not have a range extender or the ability to link two base stations. The DIY set-up method to ensuring maximum range on your security system is to move your sensors and base station around testing them intermittently until you find a configuration that works.
How do I know if my network is 2.4 or 5?
- Connect to the WiFi network.
- Open your networks panel from your taskbar (click the WiFi icon in the bottom right).
- Click on Properties of your WiFi network.
- In the new window that opens, scroll all the way down to Properties.
- Network Band will either say 2.4GHz or 5GHz.
Does SimpliSafe use a lot of bandwidth?
It is designed to receive and send enough data to support multiple internet activities simultaneously. Our camera’s wifi chips are designed specifically for streaming, which at most requires 2 mbps for 1080p, and so do not have as high capacity as the phone’s wifi chip.
Why does my camera keep stopping?
Some common reasons for ‘Unfortunately camera has stopped’ error are: Low storage space in your phone. Incomplete Android update. Bug or virus in the mobile.
Does SimpliSafe work on WiFi?
You do not need a computer or WIFI for SimpliSafe to work for your basic home security needs. However, WIFI and access to the SimpliSafe app through either Google Play Store or the App Store for iOS users is required for the SimpliCam or Video Doorbell Pro.
Why does my IP camera lost connection?
If your IP camera is wireless, it is probably too far away from your Wi-Fi router.If at all possible, move the camera closer to the router or move the router closer to the camera. If this is not an option, make sure your camera is using the 2.4 GHz network, which has better range.
Does SimpliSafe outdoor camera have to be plugged in?
Yes. The cameras need to be plugged in and connected to WiFi.
How often do you have to charge SimpliSafe outdoor camera?
The camera is powered by a hefty battery similar to what you’ll find in a Ring doorbell. The battery can be removed and charged externally via a microUSB cable (included); SimpliSafe says the battery will last 3 to 6 months before a recharge is required.
Does SimpliSafe camera record all the time?
No, neither of SimpliSafe’s cameras record all the time. SimpliSafe doesn’t currently offer 24/7 continuous recording for either the SimpliCam or the Video Doorbell Pro.
Is internet required for SimpliSafe?
No. You do not need a computer or WIFI for SimpliSafe to protect your home. Cellular-based monitoring is included in the monitoring price.
Why do my security cameras keep going offline?
Security cameras go offline for three main reasons: power outages, loss of internet, or failure of the camera’s components (broken parts or wires).
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