The Footage Unavailable message can occur when you do not have an active Ring Protect Plan. Subscription options include the Basic and Plus Plans: The Basic Plan activates video recording for a single device. The Plus Plan is applicable if you have multiple home devices.
Why is my Ring live view not working?
What is this? When Live View does not work, the first thing you need to do is to double-check your Wi-Fi connection and make sure that the Ring Doorbell is connected to it. Often, just reconnecting the Ring Doorbell to your Wi-Fi can solve the problem of Live View not working.
How long is Ring footage available?
60 days
The Ring Protect Plan is an optional subscription plan that allows you to store videos in your Ring account. In the US, Video Storage Time has been set at a default of 60 days. That means a video would remain in your account for 60 days from the initial recording date.
How do you get Ring camera footage?
Tap on the three lines on the top left of the Dashboard screen. Select the video you want to share. The Download option will automatically download the video to your mobile device. You can find the video on your mobile device camera images.
Why is my Ring live view black?
Your Ring camera video feed can go black for a variety of reasons. The most common reasons involve problems with apps, a broken Ring device, or issues with your home Wi-Fi network. Ring servers can also go down which could cause the video feed to stop.
How do I reactivate my Ring camera?
Follow these steps to reconnect your doorbell or security camera wifi in the Ring App:
- Tap on the three lines on the top left.
- Tap Devices.
- Select doorbell or security camera you need to reconnect to wifi. The next screen is the Device Dashboard.
- Tap on Device Health.
- Tap on Reconnect to Wifi or Change Wifi Network.
How long are Ring videos saved without a subscription?
With the Ring Protect Basic plan, you get the following (over and above not having a subscription): Video recordings are saved for 30-60 days (60 days in America), whether they’re triggered from motion, live view or a doorbell press. The ability to share and save videos.
How long does Ring record for free?
More videos on YouTube
| Protect Basic plan | Free | |
|---|---|---|
| Coverage | One Ring doorbell or security camera | |
| Video recording | Access recorded videos of every Ring, motion and live view event for up to 30 days, depending on your location. | No |
| Review, share and save Ring videos | Yes | No |
| Ring Alarm Assisted Monitoring | No | No |
Can you tell if someone is watching you on Ring?
There isn’t any way to know if someone is watching you on a Ring cameraat least not through physical observation. However, it’s possible you could see the infrared light at night turn on if the camera is activeassuming the night vision is on and you’re at the correct angle to view it.
Why do rings only record 30 seconds?
If you have Motion Verification turned on for your device, this might change your max recording length. For example, if you chose 30 seconds as your Video Recording Length and you have Motion Verification turned on, your video might cut off at 15 seconds if there’s nothing being recorded.
Does Ring save videos for free?
How Long Does Ring Save Videos on Free Plan?During the 30-day free trial, you can view, share, and download the videos that are recorded automatically when motion is detected, or the doorbell is pushed, for free. After this, you’ll have to subscribe to a Ring Protect Plan.
How do I get my Ring camera to record 24 7?
Ring’s smart doorbells and cameras do not currently support constant 24/7 recording, they only support on-demand live view and motion-based recording.
How do I know if my Ring camera is recording?
With the help of your Ring app, you will be notified when your Ring Doorbell starts to record. The other option is to go outside on your front porch and look for the small red LED light that indicates that your Ring Doorbell is recording.
Can police recover deleted Ring Videos?
“The reports that police can obtain any video from a Ring doorbell within 60 days is false,” a spokesperson said. “Ring will not release customer information in response to government demands without a valid and binding legal demand properly served on us.
Why is my Ring camera showing black and white?
A black-and-white picture on the ring doorbell means it’s locked in night mode, which is sometimes accompanied by lighting troubles produced by infrared lights.When the infrared sensor detects low light, the night vision feature kicks in, and your doorbell begins to display images and videos in black and white.
Can someone block my Ring camera?
The answer is yes, they can. Researchers at Dojo, an internet of things security company, have found that bad actors can intercept your Ring doorbell by accessing the network it uses.As a result, anyone who’s hacked your Ring device can monitor who enters or leaves your house and can even steal your Wi-Fi password.
How do I increase my Ring doorbell RSSI?
Improving the Wi-Fi Connection to your Doorbell Cam
- Test the performance of your doorbell indoors. Try operating your Doorbell Cam Pro running indoors.
- Consider moving your wireless router.
- Use your router’s 2.4 GHz band.
- Install a Wi-Fi network extender.
- Consider upgrading your Internet service plan.
How do I reset my outdoor Ring camera?
Ring Spotlight Cam Battery
- Find the setup button on the top of the camera.
- Press and hold the setup button for 10 seconds.
- The light on the front of the camera will flash for several minutes; when the light turns off the reset is complete.
Does Ring record if wifi is down?
Essentially nothing! Without access to the internet in some form or fashion, Ring Doorbells and Cameras cannot detect nor record motion. Your Ring doorbell may still ring but it will only be heard outside from the actual device.
How long does Ring live view last?
about 10 minutes
How long does Ring Live View last? Unfortunately for some folks who may have been hoping to use Ring cameras as a baby monitor, there is a limit on how long you can access the live feed. As of the posting, it’s about 10 minutes.
Does Ring charge a monthly fee?
Ring’s professional monitoring is very affordable at $10 a month or $100 a year. It includes video recording on an unlimited number of cameras, fire protection, cellular backup, and 60 days of cloud storage for videos, making it by far the best value of all the plans we reviewed.
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