Hive View Outdoor can be physically powered on and off using the power socket. When powered off the camera will appear as offline in the app and will stop functioning.Check if the camera has overheated. Make sure your camera is away from direct sunlight or any heat sources such as radiators or electric heaters.
Why does Hive keep going offline?
If your Hive Thermostat is showing as offline in your Hive app, it means it has lost connection to the Hive Receiver. Press the tab on the base of the thermostat to remove it from the wall. (or pull away from the back plate if you have the thermostat with the touch screen icons).
How do I get my Hive outdoor camera back online?
To get your camera back online try the following.
- Check the camera is powered on.
- For Hive View only: check if the battery has run out.
- Check if the camera has overheated.
- Check that your broadband connection is working.
How do I fix my hive camera?
What can I do if my Hive Camera isn’t working?
- Check our service status page (status.hivehome.com) to see the status of the Hive Camera app.
- Check that your broadband connection is working.
- Check that your Hive Camera is connected to a powered outlet. Rate this article. Thanks for rating this article. How can we help?
Why won’t my hive camera go live?
Select the “Refresh” icon to try again. If you keep seeing ‘Oops something went wrong’ and can’t restart livestream, try going to the app dashboard, refreshing and then returning to your camera and selecting ‘Go Live’. If camera monitoring is switched off you’ll see a ‘monitoring off’ message in the viewing pane.
How long does it take for Hive to reconnect?
This usually takes 5-10 minutes. Once the AMBER light is flashing, the hub is set up and you can move onto installing the receiver. If no lights are displayed immediately after the hub has been turned on, check all cables are connected and the power socket works.
What do the lights mean on Hive hub?
The lights on the Hive Hub indicate how the Hub is operating at that specific time. – No light = The Hub has no power. – Solid green = The Hub is connected and should be operating normally. – Solid red = The Hub can’t find an Internet connection. – Fast flashing green = The Hub is trying to connect to the Internet.
How do I connect my hive camera to WIFI?
How do I set up and install my Hive Camera?
- Head to your Hive Camera mobile app and log in if required using your Hive username and password.
- Once logged in, select “Add Camera”
- Follow the on-screen instructions.
- Once your Hive Camera is installed you can change your settings preferences.
How long is Hive warranty?
a 1 year warranty
Yes, Hive products come with a 1 year warranty.
Why is my hive camera flashing blue?
When the camera is turns on the ring light will then begin flashing blue – this means its in Bluetooth pairing mode and ready to be re-installed.
How do I reset my Hive View Outdoor? [North America]
- Head to your Hive mobile app and log in if required using your Hive username and password.
- Select the camera you wish to reset from the dashboard.
- Select the Settings icon, and then select Reset device
- The camera will reset and turn on again.
Why is hive not working?
Check that your Hive hub is connected to the mains power socket and switched on. 4. Check any Signal Boosters (formerly known as SmartPlugs) you have are switched on and in the recommended location.For Hive Active Plugs check that the electrical device you have plugged into your Hive Active Plug is switched on.
How does Hive outdoor camera work?
The camera captures video at 1080p and has a 130-degree field of view. It uses two infrared LEDs to provide up to 16 feet of black-and-white night video and has an 8x digital zoom. The View Outdoor supports dual-band Wi-Fi, which means you can connect to the less-crowded 5GHz band of a dual-band router.
Does hive camera need WiFi?
Yes all you need is an internet connection and the relevant app downloaded on your smartphone. Please bear in mind that Hive has certain requirements for the OS version and Bluetooth setup, which you will need to check first. You may also need a smart hub which connects to your WiFi.
Does hive camera need power?
The Hive View Outdoor camera is a great addition to Hive’s ever expanding line-up. It’s sturdy, well-designed and integrates easily with the company’s other products. The only downside is that because it’s mains powered you need to locate it within 7.5m of a plug which means it won’t be ideal for everyone.
Does the hive camera rotate?
If the live stream appears upside down, you can rotate the camera’s view 180° in the app under Settings. Take the base plate from the box and use it to mark out where the screws will need to go on the surface where you are mounting it.
Why is my Hive not pairing?
Go to the hive app and select the option to install a device if the receiver status shows amber/yellow and the thermostat is searching. Try moving the thermostat closer to the hub if it’s still not working.
Why is my Hive thermostat not connecting?
Remove the batteries and put them straight back in again. This will turn the thermostat off and on which should help establish a connection to the receiver. Place the thermostat back on the wall, the thermostat should then display a ‘Reconnecting’ message.
How do I rejoin my Hive thermostat?
Hold the central heating button down on the receiver until the status light is flashing pink. Release the button and then hold it again until the status light is double flashing amber.
What Colour should the light be on my Hive hub?
green light
Connect the Ethernet cable to one of the open ports on the back of your broadband router, then connect the power supply into a plug socket. You’ll see a solid green light on the hub which will then start to flash.
How do I know if my Hive hub is working?
Follow the steps below:
- Check our service status page (status.hivehome.com) to see the status of the Hive app and website.
- Check that your broadband connection is working.
- Check that your Hive hub is connected to the mains power socket and switched on.
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