If your Hive Thermostat is showing as offline in your Hive app, it means it has lost connection to the Hive Receiver. Press the tab on the base of the thermostat to remove it from the wall. (or pull away from the back plate if you have the thermostat with the touch screen icons).
Why is my Hive not connecting?
Check that your Hive hub is connected to the mains power socket and switched on. 4. Check any Signal Boosters (formerly known as SmartPlugs) you have are switched on and in the recommended location.For Hive Active Plugs check that the electrical device you have plugged into your Hive Active Plug is switched on.
Why is my hive thermostat not working?
Check that your broadband connection is working and that your Hive Hub is showing a green light. 2. Check that your Hive Thermostat is available in your app.Once you have verified the furnace has power, try removing the thermostat body from the wall and check that all the wires are connected securely to the terminals.
What happens when Hive WIFI goes down?
If your heating or hub is offline, your Hive app will show you and tell you what’s going wrong.As long as your Hive receiver doesn’t show a red status light, your thermostat will still continue to work to your programmed schedule if it’s already in schedule mode, as well as maintain your desired temperature.
How long does hive thermostat take to reconnect?
5-10 minutes
This usually takes 5-10 minutes. Once the AMBER light is flashing, the hub is set up and you can move onto installing the receiver. If no lights are displayed immediately after the hub has been turned on, check all cables are connected and the power socket works.
How do I reconnect my Hive to the Internet?
You can reconnect the hub to your Wi-Fi by going to your Hive app, tap the Hub 360, Settings, Change Wi-Fi, and follow the in app instructions.
How do I check the battery on my Hive thermostat?
Find and press the small tab on the underside of your thermostat. Unhook the unit from the mount to take it off the wall. This will expose the battery housing at the back of the thermostat. Take out the old batteries and replace with fully charged ones Hive thermostats take four AA batteries.
Why is my heating thermostat not working?
If there’s no change in your home’s temperature when you adjust the temperature, or the display is unlit or unresponsive, your thermostat may be broken, or the batteries need replacing.It could be a wiring defect in the thermostat that prevents electrical signals to be sent to your cooling/heating system.
How long do hive batteries last?
around two years
Hive quotes battery life at around two years. Both devices can be self-installed if you’re a competent DIYer. If not, you’ll need to opt for a professional installation.
Does Hive thermostat work if WiFi goes out?
Yes, your thermostat will continue to function on its pre-set schedule if not connected to WiFi. However, without Internet connection, you will not be able to control your thermostat remotely, but instead you will have to adjust the configuration from the thermostat itself.
Does Hive heating work if internet goes down?
Hive Active Heating – Your heating will continue to work. Until your broadband connection is restored you can control your heating manually from your thermostat. If your heating is in schedule mode it will continue to run to the schedule that you have set.
How do I resync my Hive thermostat?
Press and hold down the ‘back arrow’ button and the ‘menu’ button on the thermostat at the same time (these are the bottom left and bottom middle buttons below the silver dial). Keep these buttons held down together until the thermostat display says ‘Welcome, searching’ then remove a battery from the thermostat.
Why is green light flashing on Hive receiver?
Flashing Fast Green = Hub is trying to connect to the internet. Flashing Slow Green = Hub is trying to connect to the Hive servers or is in upgrade mode. Wait for 20 minutes and refresh your Hive app. If your hub is still offline then please follow the steps below.
How long do hive TRV batteries last?
The battery life really depends on how often you wake up the thermostat display – if you’re mainly using the app and rarely touch touch the device should last you at least 12 months. We would always recommend using good quality batteries such as Duracell or Energizer and avoid using rechargeable ones.
How long do batteries last in a thermostat?
8-12 months
Generally , thermostat batteries last 8-12 months & help retain settings during power outages. Low batteries in digital thermostats are a common cause of issues preventing the heating and cooling system in your home from running.
Does hive run on batteries?
No, it uses continuous power from the C-wire.
What are the signs of a bad thermostat?
5 Symptoms of a Bad Thermostat (and Replacement Cost)
- #1 Temperature Gauge Reading Higher (or Lower) Than Normal.
- #2 Sudden Air Temperature Changes Inside Vehicle.
- #3 Coolant Leaking.
- #4 Rumbling Noises.
- #5 Heater Malfunction.
How do you know if thermostat is bad?
7 Signs You Need to Replace Your Thermostat
- Your HVAC Keeps Turning On or Off.
- Faulty Thermostat Readings.
- Suspiciously High Energy Bills.
- Constant Temperature Shifts.
- Thermostat Is Too Old.
- Thermostat Fails to Respond to Changed Settings.
- Your HVAC System Short Cycles.
Do thermostats wear out?
The simple answer is that thermostats can wear out. The main reason a thermostat wears out or doesn’t work is because it may not be level, e.g., it may have been removed when the wall was painted and was not reinstalled in a level position.In these cases the thermostat should be replaced.
Why does thermostat go off?
Your thermostat is what controls your entire heating system. So, if your furnace keeps turning off and on too quickly, your thermostat might be malfunctioning or broken.The wiring could be old and need replacing, it might need new batteries, or it could be the location of your thermostat.
How do you reset a thermostat?
Non-Programmable Digital Thermostat
Resetting a non-programmable digital thermostat simply requires taking the face off and pressing the reset button for five seconds or removing the batteries for five seconds. After doing one or both of those options, your thermostat should reset.
Contents