The “I’m having trouble understanding you” error occurs when an Amazon Echo device has trouble contacting the Amazon servers to help decipher and understand what you’re saying. It could be because you lost the wireless connection, or perhaps your internet service is down.
Why is Alexa flashing red and not understanding?
The light indicator is red when your device is muted. For devices without a screen: press the Action button to see if your Echo device responds. To make sure that Alexa hears you, move your device away from walls, other speakers, or background noise.
How do you fix Alexa when she’s red?
Keep your Alexa plugged in and switched on. Check the top of your device to see if the microphone button is flashing red too. If there is a flashing red ring and the microphone button, the microphone is on mute. To unmute, simply press the microphone button (the flashing red one).
How do I improve my Alexa understanding?
To help Alexa recognize your voice, turn on the switch under Automatic Voice Recognition. The app specifies that this option will allow Alexa to learn to better recognize your voice to offer more personalized experiences.
Why is Alexa having trouble learning my voice?
Go to Manage Your Content and Devices and make sure that your country settings are correct. Use the Alexa app to check that your device’s language matches your country settings. Mute nearby Alexa devices and try setting up an Alexa voice ID again.
How do I reset my echo?
You can reset your Echo device using the Alexa app on your iOS or Android smartphone.
- Go to Devices.
- Tap the Echo & Alexa icon at the top.
- Choose the speaker you want to factory reset.
- Scroll down to Factory Reset and tap it.
- Confirm you want to reset.
Why does my Alexa have a red ring when I talk to her?
When you see a red ring on your Amazon Echo it possibly means that the microphone has been turned off. Alexa can no longer listen to your commands until the microphone has been turned back on.A red light will appear because you accidentally pressed the microphone button on your Echo and disabled the function.
Why is my Alexa red when I say Alexa?
Solid red means the microphone has been turned off and Alexa is not actively listening for your commands. A pulsing yellow light is telling you that you have messages in your inbox. You can say, “Play my messages” or “Check my notifications” for more information.
Why is Alexa flashing blue and green?
Solid blue with cyan pointing in direction of person speaking: Alexa is busy processing your request. Alternating solid blue and cyan: The device is responding. Green light spinning counterclockwise: You are on an active call. Or, you are on an active Drop In on your device.
Does Alexa have a camera?
The camera in your Echo Show is primarily meant for video calls, but it also allows the Echo Show to work as a security camera. Here’s how to enable the feature: Swipe down on your Echo Show’s display. Tap Settings.
Can Alexa ignore certain voices?
Can Alexa Recognize Only My Voice and Ignore Other Voices? Alexa can learn to recognize your voice. To create a voice profile, say, Alexa, learn my voice. Then, follow the instructions like setting your name and what all it asks you to speak.
How many voices can Alexa learn?
Amazon’s Echo speakers can be trained to recognize up to 10 different voices to ensure that every user gets an experience that is uniquely tuned for their use.
How do I reset Alexa learn my voice?
Open the Amazon Alexa app on Android or iOS, or go to alexa.amazon.com in a browser. Tap the hamburger button in the top left to expand the menu and select Settings. Under Accounts, tap Your Voice. Tap either Edit your voice or Forget my voice.
How do I reset my voice on Alexa?
Press and hold the Microphone off and Volume down buttons at the same time for about 20 seconds until the light ring turns orange. The light ring will then briefly turn blue. 2. Wait for the light ring to turn off and on again.
How do I get Alexa to recognize my voice?
Here’s how you can make Alexa respond to only your voice:
- Use the app’s settings to create a personal voice profile.
- Turn on the Automatically recognized voices feature.
- Ensure the Automatically recognized voices option is on.
- Select Your Voice and train Alexa to respond to you.
How do I reset my Alexa devices?
Here’s how.
- Sign in using the Amazon account you use for Alexa.
- Click Smart Home in the side menu and then click on Devices.
- You’ll then see a list of all the devices associated with your account. Simply click Forget and click the blue Forget button that is in the pop-up, to confirm.
Reset Your Echo Show
- Press and hold the Mute and Volume Down buttons until you see the Amazon logo (about 15 seconds).
- When prompted, follow the on-screen instructions to set up your device.
The action button, the small dot, enables Wi-Fi set up mode after you press and hold until the light turns orange. You can also turn off a timer or alarm, but you can also just say, “Alexa, stop” to turn off anything. The device is starting up. The device is active and waiting for your request.
How do you know if someone is dropping in on Alexa?
When someone drops in to an Alexa-enabled device, that device makes a distinct ringing noise and continuously flashes a green-light, for as long as the drop in occurs. Neither can be turned off.
What does a solid green light on Alexa mean?
If your Amazon Echo is showing a solid green light, it’s an indication that there’s a notification waiting for you. This is a fairly recent development on the Amazon speakers, and it’s normally a notification that something you’ve ordered from the online store is set to arrive today.
Why does Alexa randomly light up blue?
It simply means that the smart speaker has heard your command and is currently processing it. As soon as Alexa finishes processing your request, the blue light will disappear. You do not need to take any action as the light will disappear on its own, and it should not cause you any worry.
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