Check for device or setup issues Make sure that your smart home device is compatible with Alexa.Disable and re-enable the skill for your smart home device in the Alexa app. Disconnect your smart home device using the Disable option for your device in the Alexa app. Then, re-enable your smart home device again.
Why is Alexa not finding devices?
If a “No new devices found” message appears in the Alexa app, your device may have connected automatically using Amazon’s Frustration-Free Setup technology.Then try connecting to Alexa. Some devices need a skill to connect to Alexa. Check the skill store in the Alexa app to see if you need a skill to use your device.
How do I get Alexa to find device?
Enable the Find My Phone Alexa skill
- In the Alexa app, go to Skills & Games.
- Search for Find My Phone.
- Tap Enable to use.
- Link your Amazon account and tap Allow to give the skill access to your account.
- Say, “Alexa, find my phone.” The first time you use the skill, Alexa will ask for your phone number.
How do I refresh my Alexa device?
Here’s how to check if your Echo Dot needs an update:
- Navigate to the Alexa page on Amazon’s site.
- Click Settings.
- Click your Echo Dot in the list of your devices.
- Scroll down to the About section, and look at the Device software version.
How do I change my Alexa device?
To manage smart home devices in the Alexa app:
- Go to the menu, and select the Devices icon .
- Select your smart home device, and then the three dots.
- On the Device Settings screen, you can: Edit the device’s name. View the Hub or Skill the device is connected through.
Why is my Alexa Echo not responding?
To fix issues with your Echo device not responding: Make sure you’re using the power adapter that was included with your device. Make sure you have an active internet connection.For devices without a screen: press the Action button to see if your Echo device responds.
Does Alexa update automatically?
Alexa devices receive software updates automatically over Wi-Fi.Avoid saying anything to the device or using the Alexa app while performing the update. When the update is ready to install, the light indicator or light ring on the device pulses blue, and the device installs the latest update.
How do I force Echo DOT to update?
If you’ve got an audio Echo (one without a display), it should update automatically from the internet. However, it will not update while you’re using it. For that reason, the best way to force an update is to press the Microphone Mute button on the top, and then leave the speaker for between 15-minutes and an hour.
How do I know if I have the latest version of the Alexa app?
View your current software version in the Alexa app.
- Open the Alexa app .
- Select Devices .
- Select Echo & Alexa.
- Select your device.
- Select About to see your device’s software version.
Which is the latest version of Alexa?
Echo Dot (4th Gen, 2020 release)| Smart speaker with Alexa (Black)
- Pay on Delivery.
- Amazon Delivered.
- 1 Year Warranty.
What is new with Alexa?
What’s new: Alexa Guard can listen for sounds like glass breaking or smoke and CO2 alarms going off and randomize smart lights to make it appear as though someone is home.Alexa will learn a specific sound and what to do with it when it’s detected. The feature will be available next year.
How do I connect my phone to Alexa?
Use the Alexa app to pair your phone or Bluetooth speaker with your Echo Device.
- Put your Bluetooth device in pairing mode.
- Open the Alexa app .
- Select Devices .
- Select Echo & Alexa.
- Select your device.
- Select Bluetooth Devices, and then Pair A New Device.
Why won’t My Echo connect to my Wi-Fi?
Restart the Alexa-enabled device. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again.If the hardware is working properly, find another device on your Wi-Fi network, disconnect it, then reconnect it using the same password you use to connect Alexa.
How do I connect my Alexa to Wi-Fi?
Finding Network Credentials
- Just say “Alexa, go to settings” or swipe down from the top side of the screen.
- Select Settings.
- Go to Wi-Fi.
- Choose the Wi-Fi network you want to connect to.
- If required, type in the Wi-Fi password then tap Done.
- Your Echo Show should now be connected to the network.
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