What To Do If Ecobee Turns Off?

Open the panel on your furnace to expose the control panel where your thermostat wires are connected. Most systems have a purple 3 or an orange 5 amp fuse on the board—check this fuse to ensure that it’s intact. A blown fuse will have to be replaced. Once a blown fuse is replaced, the ecobee should power back on.

Why is my ecobee turning off?

Your forced air furnace may be overheating. This is one of the most common causes of an ecobee thermostat losing power during heating season. The thermostat screen will “shut off” or the screen will go completely black intermittently, usually while the thermostat is calling for heat.

How do I reboot my ecobee?

You can reboot the Smart Si thermostat by pressing the physical hardware reset button, located through an opening in the bottom left corner of the Smart Si thermostat. Rebooting will not alter programming or configuration options.

Is my ecobee broken?

If the product is defective, call Customer Service at 1-877-932-6233. ecobee will make the determination whether a replacement product can be sent to you or whether the product should be returned to our address.

Why does my ecobee thermostat keep going offline?

If your ecobee is connected to your home network but is unable to connect to ecobee servers, the issue may be caused by security settings on your router. To check if your ecobee is connected to ecobee servers, go to MAIN MENU > ABOUT > WI-FI > CONNECTED TO ECOBEE.COM.

Why does my Ecobee keep running?

This is a common problem with Ecobee and other smart thermostat systems. If this setting isn’t switched to “auto,” your fan could be stuck running all the time. With the fan in “auto” your system is going to automatically run the fan whenever it needs to adjust the temperature of your home.

Is there a battery in Ecobee?

Your ecobee room sensor is powered by a single 3 Volt CR-2032 battery.

Is there a reset button on ecobee?

If you find yourself needing to reset your ecobee Switch+, simply follow these steps: Press and hold the main button for 5 seconds. Wait for the voice prompt to say “Reset to factory settings.” Press the main button again.

How do I turn on ecobee AC?

The cooling set point is blue while the heating set point is orange. To enable this system mode, go to Main Menu > Settings > Installation Settings > Thresholds > Auto Heat/Cool and select Enable.

How do I wake up my ecobee thermostat?

When you want to wake your Ecobee up, you need to: What is this? Select the Menu option on the thermostat and then select Schedule.

1. On the schedule page, tap on the ‘+’ icon.
2. Select your desired Comfort setting.
3. Add the desired start time and click on save.

How do I reconnect my ecobee thermostat to WIFI?

Double-check your router configuration
After a recent update in our security protocol, ecobee thermostats no longer supports TKIP encryption types. Ensure that your router encryption type is set to either WPA-AES or WPA2-AES.

How do I contact ecobee?

Need to talk?

1. Contact Us. Send us a message.
2. Toll Free. 1-877-932-6233.
3. International. 1-647-428-2220. Security team. If you’re a security researcher, please use our public PGP key when sending us sensitive information. We take security very seriously and investigate all reported vulnerabilities. Email: [email protected].

How long should my HVAC fan run per hour?

Most systems should run about 2-3 cycles per hour. How long should the furnace or AC run in a given cycle? Typically 10-15 minutes in mild weather. The closer you get to the max design temperature in heating (0 Degrees) or cooling (90 Degrees) the longer the run cycle will be.

Where is ecobee battery located?

Place your thumb and index finger on the narrow part of the sensor stand, and your other hand on the front of the sensor. Gently pull upwards to release the sensor. Remove the battery by gently prying it out of the battery compartment with a thin tool such as a pen, plastic card, or screwdriver.

How long does ecobee battery last?

five years
CR2032 are the little silver coin shaped batteries used in the old ecobee Room sensors. The sensor will run for at least 18 months. The CR2477 used in the new Smart Sensors should last for five years.

How do you manually reset ecobee?

How to Factory Reset an ecobee Smart Thermostat

1. From the Home screen, press Menu.
2. Select Settings.
3. Go to Reset.
4. Choose Reset All Settings then confirm your selection by pressing Yes.
5. Choose the reset option that suits your needs:
6. The ecobee thermostat will be reset to factory defaults.

Why will my AC not turn on?

If your AC unit won’t turn on, the first thing you should check is if there was a blown fuse or a tripped breaker. There’s a good chance that the problem is a tripped breaker if the circuit was overloaded.However, it is also possible that a power surge caused your air conditioner to blow a fuse or trip a breaker.