We’ve developed the Xfinity Assistance Plan. The Plan enables you to continue to receive Xfinity Internet and Xfinity Voice services for a lower price.The Plan will appear as Xfinity Assistance Plan on your next bill with a charge of $14.95 per month.
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What is xfinity assist?
The Xfinity Assistant is an always-on virtual assistant that lets you get personalized, guided help. After logging into your account, you’ll see information such as your upcoming bill or estimated delivery dates for equipment being sent to you.
Will Xfinity shut off non payment?
Depending on the circumstances, your service could be interrupted or disconnected due to late payment or missing payments. If this happens, you will need to make a payment to re-activate your services. This payment may include late fees and a reactivation charge, and it will take 48 – 72 hours to restore your services.
Does Comcast have a plan for low-income?
If you live in an Xfinity area, you have access to the low-income program Internet Essentials from Comcast. Eligible households get 50 Mbps download speeds with free in-home Wi-Fi for $9.95 per month (plus tax).
What do Xfinity customers get free?
Xfinity customers can now access a selection of free programming spanning kids educational content, fitness and TV & movies via Xfinity on Demand including on X1 and the Xfinity Stream app and web portal and also on Flex by saying Free into the Xfinity Voice Remote.
Who qualifies for Internet Essentials?
Internet Essentials Basic Eligibility
Basic Eligibility: Any household that has at least one child who is eligible for the National School Lunch Program in a variety of educational settings including public, charter, private, parochial, cyber school, and home school may qualify for Internet Essentials.
How long does it take to get Internet Essentials?
Once approved for Internet Essentials, how long will it take for me to receive Internet? If you selected a self-installation kit, please allow 5-7 days to receive your kit.
Does Comcast have a forgiveness program?
In response, Comcast recently announced that it will forgive unpaid bills that are more than a year old and allow these families to sign up for the program. It will also waive the first six months of fees for those new to the program, which will get families well into the school year before any money is due.
What is a soft disconnect with Xfinity?
Actually a soft disconnect is simply the order date of the non-pay disconnect.To determining that payment has not been received for a service after a date for which an account holder responsible for the service has been sent a disconnection notice.
How much is xfinity late fee?
Typically, the company’s spokesperson said, late fees are assessed 30 to 45 days past a bill’s invoice date, and amount to about $10. That fee can be waived by contacting a Comcast customer service representative via the company’s website or My Account app, or by phone at 1-800-XFINITY.
What Internet is $10 a month?
Access from AT&T is a low-cost program for home internet offered to limited-income households who participate in the Supplemental Nutrition Assistance Program (SNAP). AT&T offers internet service for $10/month, or less based on the maximum speed available at your address.
Does Internet essentials include WiFi?
Click below to see frequently asked questions. In addition to in-home WiFi, access to Xfinity WiFi hotspots is included with Internet Essentials. Search for Lift Zones or free in-person classes provided by community organizations. Please enter your ZIP code.
Is Netflix free with Xfinity?
Customers in the United States can sign up for an eligible Xfinity package that includes a Netflix subscription. Once you’ve signed up, activate to link your new or existing Netflix account.If not, see Netflix Billing through Comcast Xfinity.
Should I get flex with Xfinity?
Is Xfinity Flex worth it? Free is almost always worth it. Xfinity Flex is a free 4K-enabled streaming device and service that gives you access to 200+ live channels and 10,000+ on-demand movies and shows. It has a clunky interface, and you’ll have to watch commercials, but free is free.
Is Tubi free on Xfinity?
Tubi, a free, ad-supported video streaming service, is now available on your Xfinity X1 TV Box! Tubi on X1 adds more than 8,000 free-to-stream TV shows and movies to the already extensive X1 content library.
How much Internet do you get with Internet Essentials?
A customer (you, your, participant or customer) who meets the Eligibility Criteria (as defined below) and participates in the program will receive Internet Essentials service with download speeds of up to 50 Mbps and upload speeds of up to 5 Mbps* (the Covered Service) for $9.95 per month (plus applicable
Is Internet Essentials a federal program?
As part of our ongoing commitment to keeping you connected, Comcast is proud to support the Federal Government’s Emergency Broadband Benefit (EBB), a temporary subsidy program available for all tiers of Xfinity Internet service, including Internet Essentials. Taxes and fees extra. Only eligible households may enroll.
How many devices can connect to Xfinity Internet Essentials?
10 devices
A maximum of up to 10 devices may be registered to a single XFINITY WiFi On Demand account. May not be combined with other offers. Call 1-855-846-8376 for restrictions and complete details, or visit InternetEssentials.com.
Can you add TV to Internet Essentials?
You can definitely add a TV package but it would be on top of the Internet Essentials rather than a bundled price. If you would like to get some quotes on the TV packages, initiate a chat and start with your full name and address!
Can Internet Essentials get Xfinity Flex?
If you’re an Xfinity TV customer, you aren’t eligible for Xfinity Flex. Internet Essentials, Prepaid Internet and Bulk TV customers aren’t eligible at this time.
How can I get help paying my Comcast bill?
For more details, call us at (888) 936-4968, or email at [email protected]. In your email, please include your Xfinity Mobile account number and a phone number where we can reach you.
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