To factory reset your Wyze Bulb:
- Turn on/off the light switch associated with the bulb 3 times.
- Wait for your Wyze Bulb to start pulsing slowly.
- Once the bulb starts pulsing, you can either set it up again or turn the light off to preserve the factory state.
How do I reconnect my WYZE light bulb?
To set up your Wyze Bulb:
- In the Wyze app, tap Home, then tap + plus sign on the top left.
- Tap Add Device > Power & Lighting > Wyze Bulb.
- Select your Wyze Bulb version. If your bulb says White under the Wyze logo, tap Wyze Bulb White.
- When you’re brought back to the Home screen, you’re all set!
How do I manually reset my smart bulb?
Turn the bulb off for 2 seconds, then on for 2 seconds. Repeat three more times. After the fourth cycle, the bulb will flash, indicating that the reset was successful.
How long do WYZE bulbs last?
25,000 hours
It’s rated to last up to 25,000 hours, up from the original’s 20,000-hour life expectancy. Like the original, the Bulb Color has an embedded 2.4GHz Wi-Fi radio, so it doesn’t require a hub.
How do I contact WYZE?
Customer Support
There are many ways to contact us, our phone number is (206) 339-9646, or you can chat with an agent or create a ticket on the support site. We’re open for support between 4 am – 8 pm PT Monday through Friday, and 8 am – 6 pm PT Saturday and Sunday.
Why does my smart bulb keep blinking?
The light should start blinking indicating that the bulb is in pairing mode and ready for installation. If they are not blinking turn the light on for one second and off for one second, three consecutive times. When the light flashes rapidly, it is ready for setup.
Why is my smart bulb unresponsive?
If a device Alexa connected to is unresponsive, start by checking your Wi-Fi. Your home network might be inactive or unstable, causing connectivity problems between Alexa and the device in question. This is the first thing you should get out of the way. Check that the connection is active and stable.
Why is my smart bulb not working?
If your smart light bulb isn’t working, or Alexa can’t discover it, reset your device. To reset your smart light bulb: Go to the manufacturer’s companion app or website to follow instructions specific to your device. Reconnect your smart home device to Alexa in the Alexa app.
How do I reconnect my smart bulb offline?
Follow the steps below to reconnect your lights to the wi-fi.
How To Reset a Smart Light Bulb
- The first step is to make sure the lights are off. Ensure that they have been off for at least five seconds.
- Turn the lights on for one second.
- Turn the lights off for one second.
- Repeat this process three times.
Why is my light bulb offline?
A power outage, router, or internet service provider disruption. If your smart device loses power by a light switch being toggled off or a fixture being turned off.If there are changes to your network, a new network name, new network password, or a new router or range extender could all disconnect your bulb.
How do I reconnect my smart bulb to Alexa?
Connect a Smart Light Bulb to Alexa
- Open the Amazon Alexa app on your mobile device.
- Select the Devices tab.
- Choose All Devices.
- Scroll down to find the smart light that you want to connect.
- Tap the smart light’s name to complete the setup.
Why do my WYZE bulbs keep going offline?
Check that the bulb is plugged in and turned on at the light socket or physical switch. The bulb requires a constant power source to stay connected. If connected to a dimmer switch, make sure the dimmer switch is set to maximum to ensure the bulb is getting the power it needs.
Do WYZE bulbs need a hub?
Wyze Bulb connects direct to your WiFi so there’s no need for a Hub. 5GHz networks are not supported.
Can you sync WYZE color bulbs?
Set up multiple Wyze Bulb Colors simultaneously with the Wyze app. No complicated WiFi switching required. Group multiple color bulbs together to control them all at the same time or individually.
How do I contact WYZE by email?
Yes! Email us at [email protected] to let us know you’d like to change just give us 14days notice and we can upgrade or downgrade your plan ready for your next month.
Who is WYZE owned by?
Wyze Labs
| Founded | July 19, 2017 |
|---|---|
| Founder(s) | Yun Zhang Dongsheng Song Dave Crosby Elana Fishman |
| CEO | Yun Zhang |
| Products | Cameras Smart home |
| Employees | 100 |
How do I change my phone number on WYZE?
How do I change my phone number?
- In the Wyze app, tap Monitoring.
- Scroll down and tap Home Monitoring Settings.
- Tap Phone Number, then No, Update Phone Number.
- Add your new number, then tap Next.
- Check your messages and note the code.
- Return to the Wyze app and enter the code where prompted.
- You’re all set!
Why is my Alexa lighting up but not responding?
If Alexa and your Echo aren’t responding, try changing the wake word and see if that gets your smart speaker and digital assistant back up and running. Reset the Alexa-enabled device to factory defaults. If all else fails, try resetting the Alexa-enabled device back to factory defaults to fix the issue.
Why is my Alexa not lighting up?
Unplug the power adapter from the device or the outlet. Wait 3 minutes and then plug it back in. If the issue persists, verify that you’re using the power adapter that came with your device. For more help, try our Echo & Alexa forum.
Why has Alexa stopped controlling lights?
Check that your smart home device is on. If your device is battery operated, try inserting new batteries. Make sure your Alexa device and the Alexa app have the latest software version. If your smart home devices are connected through a skill, disable and then re-enable the skill.
How do I reset Google smart bulbs?
Factory Reset Smart Light Bulbs (Bluetooth + Direct Connect)
- Start with light off for at least 5 seconds.
- Turn on for 8 seconds.
- Turn off for 2 seconds.
- Repeat this process 5 more times, or until the light bulb flashes. The light will flash 3 times if it has been successfully reset.
Contents