How Do I Unlock My Wyze Account?

To reset your Wyze account password:

1. In the Wyze app, tap Forgot Password? on the login screen.
2. Enter your Wyze account email address and tap OK.
3. You will receive an email to your Wyze account email address with a verification code.
4. In the Wyze app, paste the verification code.

Why can’t I log into my WYZE account?

Here are some troubleshooting steps you can do to try and connect to the internet from your mobile device. Try to reboot your phone as this will refresh your network connection. To reboot your phone, turn the phone all the way off and then turn the phone back on.

How do I reset my WYZE password?

On the Wyze app:

1. Open the Wyze app and tap Forgot password?.
2. Enter your Wyze account email address and tap Send Verification Code.
3. Check your email for the verification code.
4. Copy the verification code in the email and return to the Wyze app.

How do I reconnect my WYZE?

Steps to Connect Wyze Cameras to New Wi-Fi

1. Launch the Wyze app on your Android or iPhone.
2. Log in if you haven’t set the app to remember you.
3. Connect your Wyze camera to the USB port or a power outlet.
4. Hold the Setup button on the back of the camera until you hear the automated message “ready to connect.”

How do I factory reset my WYZE camera?

To factory reset your Wyze Cam Pan v2:
With the Wyze Cam Pan plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. This will reset the camera.

How do I delete my WYZE account?

Use the support menu to contact Support to request your account deletion.

1. Choose your support topic -> Orders, Returns, and Accounts.
2. What can I help you with? -> Wyze Account.
3. Click Continue.
4. In the text box, write “Delete my Wyze account” then click Ask Question.

How do I contact WYZE by email?

Yes! Email us at [email protected] to let us know you’d like to change – just give us 14days notice and we can upgrade or downgrade your plan ready for your next month.

How do I change my email on WYZE?

To change your email address:

1. In the Wyze app, tap Account.
2. Tap Email.
3. On the Change email screen, tap New email address.
4. Tap Change email.
5. Tap the < back button to return to the Account screen.
6. Scroll to the bottom and tap Sign Out to sign out of your account.
7. Then, sign in to your account with your new email address.

How do I contact WYZE?

Customer Support
There are many ways to contact us, our phone number is (206) 339-9646, or you can chat with an agent or create a ticket on the support site. We’re open for support between 4 am – 8 pm PT Monday through Friday, and 8 am – 6 pm PT Saturday and Sunday.

How do I change my phone number on the WYZE app?

How do I change my phone number?

1. In the Wyze app, tap Monitoring.
2. Scroll down and tap Home Monitoring Settings.
3. Tap Phone Number, then No, Update Phone Number.
4. Add your new number, then tap Next.
5. Check your messages and note the code.
6. Return to the Wyze app and enter the code where prompted.
7. You’re all set!

How do I force quit WYZE app?

Android

1. Open the Settings app on the Android device.
2. Scroll the list and tap Apps, Applications or Manage apps.
3. (optional) On certain devices like Samsung, tap Application Manager.
4. Scroll the list to find the app to force quit.
5. Tap FORCE STOP.

Why is my WYZE Cam v3 not connecting?

Forget all WiFi networks, restart your phone/tablet, then reconnect to your 2.4 GHz network. On iOS: In the Settings app, tap General > Reset > Reset Network Settings. On Android: In the Settings app, tap General management or System, tap Reset or Reset Options > Reset Network Settings. Confirm the reset.

Can you unplug Wyze Cam?

If you unplug your camera then plug it in again in the same WiFi environment your camera will automatically reconnect to the WiFi network.If your camera doesn’t automatically connect to the WiFi network, you can follow the same steps you used to set up your camera to add it back to the Wyze app.

How do you Unbrick a WYZE camera?

Hold the setup button, plug in your USB cable, and keep holding the setup button for 12-15 seconds, then release the button. Wait for 3-4 minutes. The camera will reboot and change light status during this time.

Can you factory reset a blink camera?

To reset the module, you will press and hold the reset button on the device’s side—next to the USB port—until the light turns red. This may take 15-30 seconds. You will know that the reset was successful when you see one solid green light and one flashing blue light.

How do I activate WYZE camera?

To set up your Wyze Cam or Wyze Cam Pan:

1. In the Wyze app, tap Home, then tap + plus sign on the top left.
2. Tap Add Device.
3. Tap Cameras > Wyze Cam or Wyze Cam Pan.
4. With your camera plugged into an outlet, tap Next in the app.
5. Pull the base from your camera and single-press SETUP on the bottom of the camera.

Does Wyze have 2FA?

Wyze accounts have the option of being secured with Two-Factor Authentication (2FA) to help provide you with more control over who can access your account.

What is Wyze verification code?

In the Wyze app, tap Account > Security > Two-Factor Authentication. Then tap Verification by Authenticator app, and select the authentication app you prefer. Copy the key generated from the Wyze app and paste it into your selected authenticator app. Verify the 6-digit code generated by entering it in your Wyze app.

What is a Wyze account?

Your Account is your management portal for the Wyze app and your profile. You can access this with the Account tab at the bottom of the Wyze app.

Is Wyze a Chinese company?

In fact, Wyze is a Chinese company disguised as an American company. Its owner is a Chinese company called Hualai. In addition, Wyze uses a software solution called TUTK, so all Wyze’s data will pass through this company.

What is error code 90 on Wyze?

Error code -90
This error means that your Wyze Cam can’t be reached by the streaming servers. Remove the microSD card if you have one.