How to reset your bridge:
- With your bridge plugged into an outlet, press and hold the gray reset button to the right of the LED window for 10 full seconds.
- Unplug your bridge for 10 seconds, and then plug it back in.
- Now your bridge is reset and ready to be reinstalled.
How do you pair WYZE bridge?
The first thing you have to do when setting up your Wyze Sense Starter Kit pairs the Bridge with a Wyze Cam. The Bridge is the square piece that plugs into your Wyze Cam via the USB in the back of your Wyze Cam v1, v2, and Pan. Once the light on the Bridge turns solid blue, it’s fully paired.
How do I get my WYZE sensor back online?
Problem
- If you’ve confirmed that your Internet is stable and online, try to add the hub to your account again. In the Wyze app, tap the + plus sign > Add Device. Tap Sensors > Wyze Sense Hub. Single-press the Reset button on the back of the hub.
- You will not need to delete the hub in the app or re-add your sensors.
What is the WYZE sensor bridge?
The Bridge is needed for Sensors and is wireless. The Bridge is small and plugs into the back of the Cam and records if the door has been opened and closed. If the door is in your Cam’s view, you will get a video too. You can also check out Wyze’s website.
How do you use a WYZE sensor bridge?
Insert the included bridge into the back of a Wyze Cam, add a sensor in your Wyze app, activate the sensor, and it’s ready to go. One Bridge can support up to 100 Wyze sensors and has a signal range that will work throughout most US homes.
How do I factory reset my WYZE sense?
Factory reset Wyze Sense Hub.
- In the Wyze app, tap on your hub, then the Settings gear > Delete Device.
- Single-press the reset button on the back of the hub.
- In the app, tap the + plus sign > Add Device > Sensors > Wyze Sense Hub.
- Set up your hub again.
Do I need a WYZE bridge?
No, you must have the Bridge connected to a Wyze Cam to use the Wyze v1 Sensors. You can, however, pair multiple sensors to a single Bridge. One Bridge can connect up to 100 individual sensors.
Why did my WYZE go offline?
Try power cycling your camera by unplugging for about 30 seconds and plugging it back in. Reboot your router. Try a factory reset, and attempt set up as a new device: Remove the SD card if there is one inserted.
How do I fix my WYZE sensor offline?
Troubleshooting
- Check if your other devices are connected. Look for the offline icon next to Wyze Sense Hub or your other sensors or keypad.
- Make sure your device doesn’t have a dead battery.
- Move the hub so that it’s closer to the sensors or keypad.
Why is my WYZE motion sensor not working?
Remove the Bridge from the camera and Power Cycle the camera by unplugging the USB power cord, waiting 5 seconds, and then plugging the Bridge back in. Try moving the Bridge and sensor closer together. This can help with disruptions due to distance and obstacles.
What is a sensor bridge?
A sensor bridge gives you a differential output voltage given a sensor’s resistance change. The resistive sensor XSENSOR is placed in one of four branches of the bridge. XSENSOR is a subcircuit that models a voltage controlled resistor.
How long do WYZE sensors last?
12 months
Specs
| Color | White |
|---|---|
| Sensor Bridge Range | Recommend one Sensor Bridge per house |
| Sensor Bridge Capacity | Up to 100 sensors per Bridge |
| Power Source | Sensor Bridge: Wyze Cam or Pan Contact Sensor: CR1632 Motion Sensor: CR2450 |
| Battery Life | 12 months (replaceable battery included) |
Can you use Wyze Cam without WIFI?
You must have an internet connection to set up the camera and configure it with the Wyze app. And if you have a microSD card inserted and Local recording to microSD card turned on in your settings, the camera will continuously record to that microSD card, even if offline.
Why did WYZE remove person detection?
“In a nutshell: Person Detection will be temporarily removed from Wyze Cam beginning with a new firmware release planned for mid-January 2020, due to the unexpected termination of our agreement with our AI provider.26, 2019 would have to sign up for Cam Plus proper and pay a monthly fee.
Where should I place my WYZE Motion Sensor?
Wyze Motion Sensor v2
The motion sensor lets you know when large movement is detected. Where these come in handy: the garage, your nursery, or a back porch. Tip: Mount your motion sensor on a wall ~7 feet high with the Wyze logo pointing to the LEFT. Do not place it near heat sources, or behind large objects.
Who is WYZE owned by?
Wyze Labs
| Founded | July 19, 2017 |
|---|---|
| Founder(s) | Yun Zhang Dongsheng Song Dave Crosby Elana Fishman |
| CEO | Yun Zhang |
| Products | Cameras Smart home |
| Employees | 100 |
How do I reset my WYZE hub?
Press and hold the Reset button on the back of the hub for 10 seconds. This will power cycle the hub. Try to connect the hub again.
What is error code 90 on WYZE?
Error code -90
This error means that your Wyze Cam can’t be reached by the streaming servers. Remove the microSD card if you have one.
How do I contact WYZE?
Customer Support
There are many ways to contact us, our phone number is (206) 339-9646, or you can chat with an agent or create a ticket on the support site. We’re open for support between 4 am – 8 pm PT Monday through Friday, and 8 am – 6 pm PT Saturday and Sunday.
Can the base station replace the bridge for WYZE sense?
No, it’s a hub for the Wyze Cam Outdoor only.
The Wyze Cam Outdoor’s Base Station does not replace the Wyze Sense Bridge. Although the Wyze Base Station is a hub, and an access point for the Wyze Cam Outdoor, it cannot be used to connect to other devices. This includes Wyze Sense sensors and the Bridge.
Why is my WYZE camera flashing blue and yellow?
Flashing yellow, yellow and blue, or blue
Power cycle the camera by unplugging the power and plugging it back in. If the camera returns to flashing yellow but never reconnects, set the camera up as a new device. On the Home tab of the Wyze app, tap the + plus sign in the upper left, then select “Add Device”.
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