Press the I key followed by 008. The consumption and number of days are displayed on the meter. The day and consumption counters will be reset by pressing the i key twice.
Why is my prepaid meter rejecting token?
Having difficulty loading token on your prepaid meter? Ensure you have taken the following steps. If issues still persist please reach out using our customer care number 01-7000250.
How do I fix error code 30 on a prepaid meter?
Error 30 Technical error on your meter please switch your meter off as well as your electricity mains and wait a few minutes. Turn back on and retry the token. If this error 30 persists you should contact your municipality and get a technician to have a look at the meter.
How do you reset a smart meter after a power cut?
To restore the lost connection to your smart meter, you’ll need to:
- Take your In-Home Display to where your electricity meter is located.
- Once you’re close to the meter, hold down the OK button until the In-Home Display turns off and then on again.
- You should then see the message: your smart meter is now paired.
Why is my token not working?
If you see a red blinking light, or when there is no light, this means the Token is not working. You need to replace your Token if it is lost, faulty, damaged, or when the battery is low. Please bring in your faulty/damaged Token and original ID with barcode for replacement.
Why is my prepaid meter showing red light?
It’s completely normal for there to be a flashing red light on your meter. In fact, the light shows that energy is being used and sometimes it will flash faster if there is more energy being used.
How do I reset my KPLC meter?
Press the I key followed by 008. The consumption and number of days are displayed on the meter. The day and consumption counters will be reset by pressing the i key twice.
How do you know if your prepaid meter is faulty?
If you have a credit meter
- If the meter stops, turn on 1 appliance at a time and check the meter.
- If the meter is still moving, it’s probably faulty.
- If it’s faulty, your supplier should replace it.
- If it’s not faulty, you could have to pay for the cost of the test.
Can a prepaid meter be blocked?
As far as I understand , it is illegal to block a pre paid meter even if the account is in arrears , but none the less the account is up to date and the meter is still blocked .
How do I reset my prepaid meter in Nigeria?
To reset your prepaid meter, make sure all your appliances are switched off, this is very important. Then Press the ‘I’ key then 008 on the device, a screen will appear showing your consumption days and other information, press the ‘I’ key again twice to reset your prepaid meter.
How do I activate my prepaid electricity meter?
All you need to do is complete the form on the inside of the meter packaging, or call 087 55 111 55, and we’ll register and activate your meter. Key Information to proceed are the owners details (particularly bank account) and the applicable local tariffs (a recent municipal statement is enough).
How do I get my electricity back after disconnecting?
Reset the main breaker by turning the switch off and on two times. Leave the switch in the on position. Return to the breaker panel inside your home and turn each breaker back to the on position, one by one. In many cases, power is now restored.
How do I reset my smart meter?
To reset it it turn it right off by holding down the power button for 10 seconds and then power it back on again, it should work.
Why has my smart meter stopped working?
If your In-Home Display stops working, it won’t affect your smart meter, and won’t cut off the energy supply to your home. If your In-Home Display screen is blank, it could be that it’s run out of power. Plug it back in to recharge it, and press the round flat button on the back to restart it.
How do I turn my electric back on with a smart meter?
You’ll need to add enough credit to cover any emergency credit you’ve used.
Electricity smart Pay As You Go meter
- The screen will show the message, PRESS B FOR ELEC.
- Press the B button.
- The screen will show the message, EN SUPPLY? A=NO B=YES.
- Press the B button.
- The screen will show the message, SUPPLY ENABLED.
How do I reset my Kenya Power prepaid meter?
Kenya Power on Twitter: “@KimariQ Please press 00 then enter or # to reset the meter to disconnect at 0 units.
Why is my prepaid meter not showing light?
An incident where your prepaid meter is showing a blank screen happens when their is a disconnect between your meter token gadget and the sub power transmitter adapter connected to it. Loose wires is a major cause for this problem.
Why is my meter screen blank?
If you have a smart meter, the display will appear blank due to being in ‘Sleep mode’. Press any button on the meter keypad to wake it up.
What does red on electric meter mean?
On an electricity meter, rEd stands for Reverse Energy Detected. It’s an optional message displayed on digital meters to prevent electricity fraud.This can happen if your property is producing more energy than it’s using and exporting it to the grid.
Why is red light flashing on my smart meter?
There is energy consumption in most meters. It means that energy consumption has gone up if it blinks very quickly. The power supply is shut down when the red light is on because the contracted power has been exceeded.
How do I unlock my KPLC meter?
1 Enter KPLC prepaid business number 888880 or 88888. 2 Enter your 11 digit meter number. 3 Enter amount between 250 and 35,000. 4 Enter your M-Pesa pin.
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