How Do I Reset My Frozen Ecobee Thermostat?

How do I manually restart ecobee?

You can reboot the Smart Si thermostat by pressing the physical hardware reset button, located through an opening in the bottom left corner of the Smart Si thermostat. Rebooting will not alter programming or configuration options.

Is there a way to restart ecobee?

1 Reboot

1. Push and hold the main button on your Ecobee Switch+.
2. Continue to hold the main switch for five seconds.
3. Wait for the voice prompt to say “Restart Device”.
4. Press the main button one time.
5. Your Ecobee Switch+ will restart, and should be ready to use again in a few minutes.

Why is my ecobee unresponsive?

This is most likely happening because your ecobee is not connected to wi-fi or your ecobee mobile app. To check your ecobee’s wi-fi connection, from your ecobee select Menu > Settings > Wi-Fi > Wi-Fi Enabled > Network. If so, log in to the ecobee app and ensure your thermostat is connected.

How do I wake up my ecobee thermostat?

When you want to wake your Ecobee up, you need to: What is this? Select the Menu option on the thermostat and then select Schedule.

1. On the schedule page, tap on the ‘+’ icon.
2. Select your desired Comfort setting.
3. Add the desired start time and click on save.

How do I reset my ecobee without access code?

How do I reset my ecobee password?

1. Navigate to the login page on your mobile device, or web browser.
2. Select “Forgot password?” and enter the email address associated with your ecobee account.
3. You should receive an email with a link to reset your password.
4. Once you complete, you will receive a final confirmation email.

How do I unplug my ecobee?

To remove the ecobee backplate, carefully remove your thermostat from the backplate by putting your thumb and index finger on the backplate. Then, pull against the ecobee3 lite. Remove the screws from the backplate to remove it from the wall.

Does ecobee thermostat have a battery?

The Ecobee comes with one wireless sensor, which is powered by a CR2032 coin-cell battery; the company says it should last about 4 years. When the battery runs low, you’ll receive an alert.

Why is Alexa not working on my ecobee?

If Alexa says your ecobee device is not responding, it usually means your ecobee has lost connection to Wi-Fi. If the device in question is a room sensor, it usually means the sensor has lost communication with the thermsotat it is paired to.

Is ecobee battery powered?

Your ecobee room sensor is powered by a single 3 Volt CR-2032 battery.

Where is the ecobee recovery code?

This code is obtained by doing the following on your ecobee thermostat’s screen: 1. Tap the three horizontal bars on the bottom left corner of the ecobee screen to open the Main Menu. After completing these steps, the code will then be displayed on the thermostat’s screen.

How do I contact ecobee?

Need to talk?

1. Contact Us. Send us a message.
2. Toll Free. 1-877-932-6233.
3. International. 1-647-428-2220. Security team. If you’re a security researcher, please use our public PGP key when sending us sensitive information. We take security very seriously and investigate all reported vulnerabilities. Email: [email protected].

How do I change the battery in my ecobee?

Change the Battery
Replacing a Room Sensor battery involves gently prying off the battery cover, popping the battery out, and replacing it with a fresh CR-2032 coin-cell battery, inserted positive side up. ecobee Room Sensors use 3-volt CR-2032 batteries that can be purchased here.

How long does ecobee battery last?

five years
CR2032 are the little silver coin shaped batteries used in the old ecobee Room sensors. The sensor will run for at least 18 months. The CR2477 used in the new Smart Sensors should last for five years.

How long do ecobee thermostats last?

Ecobee states a battery life of 5 years (you can replace it yourself, when the time comes) and claims it’s smart enough to not be triggered by pets.

How do you restart Alexa on ecobee?

Follow these steps:

1. Press and hold the main button for 5 seconds.
2. Wait for the voice prompt to say “Restart device.”
3. Press the main button again.

How do I troubleshoot my ecobee thermostat?

Open the panel on your furnace to expose the control panel where your thermostat wires are connected. Most systems have a purple 3 or an orange 5 amp fuse on the board—check this fuse to ensure that it’s intact. A blown fuse will have to be replaced. Once a blown fuse is replaced, the ecobee should power back on.

What happens to ecobee when power goes out?

Generally, your home is still safe
In event of server outage, your Nest, Ecobee, or other smart thermostat remembers the schedule that it was going to run and continues to run it. It doesn’t need to check in with the mothership to keep your HVAC running. (Note that this is in event of a server outage.

How do I get new authentication code?

Get a code from Settings on your trusted device

1. Go to Settings > [your name].
2. Tap Password & Security.
3. A message says “Account Details Unavailable.” Tap Get Verification Code.

How do I find my ecobee API key?

To obtain an API Key required for authentication, go to the ‘Developer’ panel on the ecobee portal, create an application and copy it’s API Key.