How to Request for PLDT DSL Reconnection
- Call 171.
- Dial 2 for PLDT Existing Customers.
- Dial 4 for Reconnection Request.
- Enter your Landline Number starting with area code (example: 029001234)
- Enter your PLDT Account Number followed by #
How do I ask for reconnection in PLDT?
Follow these steps to request for reconnection and restore your Internet service:
- Pay your outstanding balance with PLDT.
- Call 171 on your mobile phone.
- Press 1 for existing PLDT subscribers.
- Enter your telephone number starting with the area code or the 11-digit Ultera or Home WiFi number.
How long does PLDT reconnection take?
Once the system has detected your payment, your internet service will be reconnected within 1 to 2 hours. Avoid the hassle of having no internet when you need it the most and ensure the that payment is made on or before the bill due date.
How do I contact PLDT customer service?
PLDT HOME believes that the strongest connections are at home.
Enterprise Customers.
| Visit: | pldtenterprise.com/contact-us |
|---|---|
| Call: | 177 using your PLDT landline or *177 using your Smart, TNT, and Sun number. |
| [email protected] |
Can I still Payment PLDT after due date?
Non-payment.
The Subscriber shall pay PLDT delinquency charges amounting to 1.0% per month of the outstanding Total Charges if the Subscriber fails to pay the Total Charges within thirty (30) days after the invoice date.
How can I reconnect my PLDT 2021?
Request PLDT Reconnection through Hotline Number (171)
To request a PLDT reconnection, you can dial their hotline number 171. However, it is only available for Smart, Talk n’ Text, Sun Cellular, or PLDT phone subscriber. Calling from other networks is not currently possible. Press 1 to select existing PLDT customers.
How much is the disconnection fee for PLDT?
PLDT Termination Fee
The computation for PLDT pre-termination fee is usually three times the monthly cost of your subscription. For example, if you’re paying Php1,699 per month for a 20Mbps plan, the termination fee is Php1,699 x 3 which amounts to a total of Php5,097.
How long does it take for internet to come back on after paying the bill?
If the internet bill is not paid after the expiration date, it may take 3 to 5 business days for your internet to be turned back on.
What will happen if I don’t pay my PLDT bill?
Non-payment The Subscriber shall pay PLDT delinquency charges amounting to 1.0% per month of the outstanding Total Charges if the Subscriber fails to pay the Total Charges within thirty (30) days after the invoice date.
How can I see my PLDT payment history?
Via Your myHome
You can view your current bill and your past billing statement in the last 12 months through your myHome Account. If you don’t have a myHome Account, create one today and manage your account at your own convenience. Create a myHome account now.
How do I relocate PLDT?
Requirements for PLDT line transfer or change address
- Account Owner’s valid I.D. One (1) copy. ( Check this article for the list of valid IDs in the Philippines)
- A signed letter of request of the account owner, this includes the account name, account number, and the reason for transfer.
What is the number of PLDT Operator?
8
In this memorandum, NTC assigned a PTE identifier per telecommunication operator. The assigned telecommunication operator to PLDT is number 8.
How do I contact PLDT by email?
Add [email protected] and [email protected] to your address book so our email will not be tagged as spam.
Does PLDT have lock in period?
Once approved, the subscription is subject to a 36-month lock-in period for Home Fibr Plan offers. Should subscriber opt to disconnect the service before the lock-in period expires, a pre-terminations fee worth 3 months of his/her monthly service fee is required.
How can I send receipt to PLDT?
If you have not received your bill yet, you may send an email to [email protected].
How long is PLDT contract?
The contract term for my PLDT Home DSL/Fibr subscription shall be a minimum of three (3) years from the date of service activation (the Minimum Term), subject to my availment of special promos, which may have the effect of extending the Minimum Term. b.
How much is the installation fee for PLDT FIBR?
Is There a PLDT Fibr Installation Fee? For PLDT Unlimited Fibr and Fibr Plus plans, installation and activation are free of charge. For Home Biz Fibr plans, installation and modem fees up to PHP 3,000 will be waived.
How much is the installation fee for PLDT FIBR 1299?
The standard service fee for this plan is ?1,299 per month. Aside from the monthly service fee, there will also be a modem and installation fee of ?2,300.
Where can I pay my PLDT bill overdue?
You may pay your bills at any of the following accredited banks
- BDO.
- Metrobank.
- RCBC/RCBC Savings.
- EastWest Bank.
- China Bank.
- Security Bank.
- Union Bank of the Philippines.
What is pre termination fee?
A pre-termination fee is a fee imposed when the borrower wants to break from a long-term contract in a housing mortgage by paying out the balance before the loan matures. In other words, it is the total fee that a creditor will charge the debtor for an advance or a premature termination of a housing loan contract.
Can I pay overdue PLDT bills in Bayad Center?
Paying your bills is easy with over 1,500 accredited Bayad Center outlets nationwide. Check payment is accepted at selected branches only.Payments may be accepted at any of the 1,500 Cebuana Lhuillier outlets.
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