If you receive a suspicious email that looks like it’s supposed to be from Apple, please forward it to [email protected]. To report spam or other suspicious emails that you receive in your iCloud.com, me.com, or mac.com Inbox, send them to [email protected].
Can the Apple Store help with malware?
AppleCare does not provide support for removal of the malware.Explain that Apple does not make recommendations for specific software to assist in removing malware. The customer can be directed to the Apple Online Store and the Mac App Store for antivirus software options.
How do I report something to Apple?
To report a security or privacy vulnerability, please send an email to [email protected] that includes:
- The specific product and software version(s) which you believe are affected.
- A description of the behavior you observed as well as the behavior that you expected.
Does Apple have a malware app?
Every Mac comes with antivirus software built in. macOS includes a technology called XProtect, which scans your Mac for malware using a database of virus signatures maintained by Apple. This is enabled by default, so you don’t need to do anything to use it.
How do I scan my iPhone for malware?
Here are some practical ways to check your iPhone for a virus or malware.
- Check For Unfamiliar Apps.
- Check if Your Device Is Jailbroken.
- Find Out if You Have Any Large Bills.
- Look at Your Storage Space.
- Restart Your iPhone.
- Delete Unusual Apps.
- Clear Your History.
- Use Security Software.
How can you check if your Mac has viruses?
Here are a few signs that your Mac has a virus:
- Your Mac suddenly starts running very slowly, or applications lag much more than they usually do.
- You see adverts pop up on your Mac randomly.
- Websites you visit show strange adverts that are unconnected with anything you’ve browsed or searched for.
Does Apple have a complaints department?
Apple don’t have a ‘Complaints Department’ – however they do recommend you deal with a representative in person at one of their ‘Genius Bars’ – you can make a reservation online at your nearest store using the link below. Alternately, some people have reported success by using the email address or phone numbers below.
Where do I report Apple issues?
You can submit feedback to Apple using the native Feedback Assistant app on iPhone, iPad, and Mac, or the Feedback Assistant website. When you submit feedback, you’ll receive a Feedback ID to track the submission within the app or on the website.
How do I contact Apple directly?
Contact Apple Support
- U.S. technical support: (800) APLCARE (8002752273)
- See all worldwide support telephone numbers.
- Contact a mobile carrier.
- Make a reservation at an Apple Retail Store Genius Bar.
- Beats support: (800) 4424000 (U.S.) or see all worldwide support telephone numbers.
How do I scan my iPad for malware?
Currently there are NO viruses/malware in the wild for iOS (or for OS X for that matter). Since there is no user accessible file system on the iPad, and all apps are sandboxed, there is no way for you to scan or look for code.
Does Apple have virus protection for iPhone?
Why are there no antivirus apps in the App Store? Apple built iOS the software which runs on iPhones and iPads to be as secure as it can be.That’s the reason why you won’t find any antivirus apps to install: Apple says they’re unnecessary. Apple claims that Android has 47 times more malware than iOS does.
How do I check for malware?
How to check for malware on Android
- Go to the Google Play Store app.
- Open the menu button. You can do this by tapping on the three-line icon found in the top-left corner of your screen.
- Select Play Protect.
- Tap Scan.
- If your device uncovers harmful apps, it will provide an option for removal.
Can an iPhone be infected with malware?
iPhones can’t get viruses, because iPhone viruses don’t exist. But while iPhones are less vulnerable to malware than Androids, there are other security threats you should watch out for. Phishing attacks and unsafe Wi-Fi networks are just two of the various threats that can affect your iPhone or iPad.
How do I get rid of malware on my iPhone?
Open the Settings app and select Safari. Select Clear History and Website Data. Tap Clear History and Data. This should get rid of any malware on your iPhone.
Is my phone hacked Apple?
There is no known way of remotely hacking an iPhone, and the only way to track it, would be to log in to your Apple ID on some other device and use the Find My app. You can check in Settings->Account (top of settings), what devices your Apple ID is logged in to.
How do I run a security check on my Mac?
On your Mac, choose Apple menu > System Preferences, click Security & Privacy , then click General. If the lock at the bottom left is locked , click it to unlock the preference pane. Select the sources from which you’ll allow software to be installed: App Store: Allows apps only from the Mac App Store.
How can I tell if someone is remotely accessing my Mac?
Open System Preferences>Sharing and go to the Screen Sharing tab, check whether it is on, if so whether it is set to allow access for all users or only specified ones. Do the same for the Remote Login tab, Remote Management tab, and Remote Apple Events tab.
Has Mac been hacked?
If you think an account might have been hacked then check the website haveibeenpwned.com and pop in your email address to see if it’s featured in a data breach. If it has been then be sure to change your password!
How do I file a case against Apple?
How to file a Complaint against Apple? Find the contact details of Apple to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya. Use Voxya to connect to the right person in Apple to resolve your issue quickly.
How do I contact Apple via email?
Apple has no published email address for Customer Service. Apple handles most issue, technical and customer service, only via telephone or in-person at an Apple Store. As Miriam suggested, you can call Customer Relations if you have an issue that you can’t resolve in another way.
How do I email a complaint to Apple?
Apple does not have any email support. You have two choices: Call AppleCare or go to an Apple store. You have a one-year hardware warranty & 90 days of phone support.
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