To regain access to your account, you’ll need to verify your identity by providing a scan or photo of a government-issued identity document. To protect your account, we won’t be able to make changes to your Two-Step Verification settings until your identity is successfully verified.
How do I restore my Amazon account?
Go to Password assistance. When prompted, enter the email address or mobile phone number associated with your Amazon account and select Continue. We’ll send you an email or SMS (depending on the verification method you’ve chosen) containing a One Time Password (OTP), to authenticate your request.
What to do if you cant access your Amazon account?
Account Settings
- Change Your Account Settings.
- Change Your Language Preference.
- About the Spanish Language Experience.
- Reset Your Password.
- Update Your Password.
- Unsubscribe from Amazon Marketing.
- Change Your Subscription Email Preferences.
- Recover Your Account after Two-Step Verification Fails.
How do I recover my Amazon account without a phone number?
If you no longer use the email or mobile number associated with your Amazon account, you may contact Customer Service for help restoring access to your account.
Why did Amazon lock my account?
When there are orders being placed in your account from different IP addresses, Amazon thinks that your account might be stolen or hacked, so there is a big chance for your account to be locked in order to verify that is you.
How do you access my Amazon account if my phone number changed?
Answer
- Go to the Change Account Settings page on the Amazon desktop site.
- Click Edit next to your phone number.
- Enter your new number, then click Continue.
- Enter your verification code in the space provided.
- Click Verify.
- Reenter your mobile only password and click Save Changes.
- Click Done.
How do I log into Amazon without OTP?
Add the security code to the end of your account password on the device or app you are attempting to register and submit again. For example, if your password is abcdef and the security code you receive is 12345, then enter abcdef12345 in the password field. You will then be signed into your Amazon account.
How do I find my Amazon username and password?
Amazon. Password Help: If you have forgotten your password, click on the “Sign Out” link at the bottom of any page. Next click on “Forgot your password?” and follow the prompts to reset your password.
How long does it take for Amazon to unblock your account?
Pressure because you need to be so pesky that you force Amazon to notice you and act. And patience, because even with the strategies in this article, it can take time (often 1-2 weeks) for your account to be unlocked. Once your Amazon account is unlocked, you will get your gift card balance back (if you had any).
What does it mean if your account has been locked?
If you are logged in to your account and see a message that your account has been locked for security purposes, this means that we have detected suspicious behavior and it appears as though your account may have been compromised. To unlock your account, please secure it by changing your password now.
How do I speak to an account specialist on Amazon?
Amazon Account Specialist
- +1-281-258-1027.
- [email protected].
How do I change my 2 step verification number on Amazon?
Frequently Asked Questions
- Go to your Amazon customer account on Amazon.com.
- Under Account & Lists, click Your Account.
- Choose Login & Security.
- Click Edit next to Two-Step Verification (2SV) Settings.
- Once approved, you can change or remove your Two-Step Verification (2SV)
How do I skip Amazon phone verification?
To disable Two-Step Verification:
- In Your Account, select Login & security.
- Select Edit beside Two-Step Verification (2SV) Settings.
- Select Disable Two-Step Verification.
- Enter the code that was sent to your phone number or generated through the authenticator app.
- Select Verify code.
Why is Amazon asking me to change my password 2021?
In time for the busiest online shopping season of the year, Amazon has forced the reset of a number of user passwords because of a security concern, according to a ZDNet report.We have corrected the issue to prevent this exposure,” according to ZDNet.
How do I recover my Outlook account?
Go to https://account.live.com/ResetPassword.aspx to recover your account and reset your password. Enter the email address of your blocked account and enter the characters you see on your screen and select Next.
How do I unlock my IRS account?
Go to www.irs.gov/eservices and select the appropriate application. Do not make multiple attempts to guess your username or password, use the username and password recovery tools. Multiple failed attempts will result in a 24-hour lock out. The e-help Desk cannot unlock you.
How long does it take for Amazon account specialist to respond?
I have been suspended many times and I can say that they always answered within 24 hours. After a month with no response, I would try e-mailing [email protected] . It’s the Jeff Bezos’s official e-mail address. I had my account reinstated within a few hours after sending my appeal here.
How do I file a complaint with Amazon customer service?
How To File a Complaint With Amazon’s Customer Service. To file an official complaint with the online retailer, you can: Call customer service at 1 206-922-0880. Log into your Amazon account and click on the complaints link at the bottom of the page.
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