How Do I Reconnect My Wyze Hub Wifi?

If you’ve confirmed that your Internet is stable and online, try to add the hub to your account again.

1. In the Wyze app, tap the + plus sign > Add Device.
2. Tap Sensors > Wyze Sense Hub.
3. Single-press the Reset button on the back of the hub.
4. Follow the in-app instructions to set up the hub.

How do I get my WYZE hub back online?

Press and hold the Reset button on the back of the hub for 10 seconds. This will power cycle the hub. Try to connect the hub again.
Troubleshooting

1. Make sure your phone or tablet son a 2.4 GHz network.
2. Forget all WiFi networks, restart your phone or tablet, then reconnect to your 2.4 GHz network.

How do I fix WYZE WiFi?

Basic Troubleshooting

1. Check that your phone or tablet is on a 2.4 GHz network. On iOS: In the Settings app, tap Wi-Fi to see your network name.
2. Forget all WiFi networks, restart your phone/tablet, then reconnect to your 2.4 GHz network.
3. Power cycle your Wyze Cam.
4. Force close the Wyze app, then open it again.

How do I connect my WYZE sense hub to WiFi?

2. Set up your Wyze Sense Hub

1. Tap Next in the Wyze app. Plug your Wyze Sense Hub into power.
2. Tap Next in the Wyze app. Raise the two antennas on the Wyze Sense Hub.
3. Tap Next in the Wyze app.
4. Tap the checkbox next to I heard “ready to connect” in the Wyze app.
5. Tap Next in the Wyze app.

How do I connect my WYZE base station wirelessly?

To use your base station wirelessly:

1. In the Wyze app, tap on your Wyze Base Station.
2. Tap on the Settings gear on the top right.
3. Tap Device Info > Change Connection. You’ll see one of the following screens: Select your network. Follow the onscreen steps to connect to your WiFi network.

Why do my WYZE bulbs keep going offline?

Check that the bulb is plugged in and turned on at the light socket or physical switch. The bulb requires a constant power source to stay connected. If connected to a dimmer switch, make sure the dimmer switch is set to maximum to ensure the bulb is getting the power it needs.

How do I contact WYZE?

Customer Support
There are many ways to contact us, our phone number is (206) 339-9646, or you can chat with an agent or create a ticket on the support site. We’re open for support between 4 am – 8 pm PT Monday through Friday, and 8 am – 6 pm PT Saturday and Sunday.

How do I reset WYZE WiFi?

To perform a factory reset on your Wyze Plug:

1. Press and hold the on/off button on the side of the Plug until the status light begins to flash blue.
2. Once the status light begins to flash blue, you can setup the Wyze Plug via the app again with the new WiFi network.

How do I connect to 2.4 GHz WiFi?

To connect your Android device to a 2.4 GHz network:

1. Unlock your device and tap the Settings app.
2. Tap Network & Internet > Wi-Fi.
3. Enable WiFi by tapping Use WiFi at the top.
4. Select a 2.4 GHz WiFi network.
5. If prompted, enter the password for the network.

Why is my wireless WYZE camera offline?

Make sure the Wyze Cam Outdoor is charged. A low battery can cause poor connectivity. Check the battery level from the Home screen of the Wyze app, under the camera’s name. If the battery is low, charge the camera for 4 hours to guarantee a full charge.

How do I reset my WYZE sense hub?

Factory reset Wyze Sense Hub.

1. In the Wyze app, tap on your hub, then the Settings gear > Delete Device.
2. Single-press the reset button on the back of the hub.
3. In the app, tap the + plus sign > Add Device > Sensors > Wyze Sense Hub.
4. Set up your hub again.

How do I reconnect my WYZE sensor?

Follow these steps to add a sensor:

1. Open the Wyze app.
2. Check your camera’s firmware to make sure it’s up to date.
3. From the Home Tab tap the + plus sign on the top left.
4. Select Add Device.
5. Tap Sensors > Wyze Contact Sensor or Wyze Motion Sensor.
6. On the next screen, select the camera you want to connect your sensor to.

Does Wyze base have to be plugged into router?

Unlike other Wyze devices, the Wyze Base Station requires a wired connection to your router during setup. You will not be able to set up the Base Station without a router.

Does Wyze need WiFi?

You must have an internet connection to set up the camera and configure it with the Wyze app. And if you have a microSD card inserted and Local recording to microSD card turned on in your settings, the camera will continuously record to that microSD card, even if offline.

How do I reset my WYZE base station?

Reboot your Wyze Base Station to reestablish the connection.

1. Unplug the base station from power, wait 5-10 seconds, then plug it back in.
2. Once the status light is solid blue, the reboot is complete.

Why are my lights offline?

A power outage, router, or internet service provider disruption. If your smart device loses power by a light switch being toggled off or a fixture being turned off.If there are changes to your network, a new network name, new network password, or a new router or range extender could all disconnect your bulb.

Why is my smart bulb showing offline?

Smart lights are offline due to technological difficulties. These issues commonly include poor wi-fi signal strength, a power outage, or equipment failures. When smart lights will not come back online, do a factory reset. By doing so, it will allow the lights to reboot and reconnect to a device.

How do I contact WYZE by email?

Yes! Email us at [email protected] to let us know you’d like to change – just give us 14days notice and we can upgrade or downgrade your plan ready for your next month.

Is WYZE owned by Amazon?

(formerly Wyzecam), also known as Wyze, is a U.S. company based in Seattle, Washington, that specializes in smart home products and wireless cameras. Wyze Labs is a small start-up, formed by former Amazon employees.
Wyze Labs.

Founded	July 19, 2017
Products	Cameras Smart home
Employees	100
URL	www.wyze.com

What is error code 90 on WYZE?

Error code -90
This error means that your Wyze Cam can’t be reached by the streaming servers. Remove the microSD card if you have one.

How do I change the WiFi on my WYZE bulb?

If your bulb only shows the Wyze logo, tap Wyze Bulb (2019 version).

1. Install your Wyze Bulb into the lamp or light socket.
2. Manually turn the light on and off 3 times.
3. Tap Next in the Wyze app.
4. Select your WiFi network and enter your network password.