In the Wyze app, tap Home, then tap + plus sign on the top left. Tap Add Device. Tap Cameras > Wyze Cam or Wyze Cam Pan. With your camera plugged into an outlet, tap Next in the app.
How do I reconnect my WYZE camera?
Basic Troubleshooting
- Check that your phone or tablet is on a 2.4 GHz network. On iOS: In the Settings app, tap Wi-Fi to see your network name.
- Forget all WiFi networks, restart your phone/tablet, then reconnect to your 2.4 GHz network.
- Power cycle your Wyze Cam.
- Force close the Wyze app, then open it again.
How do I reset my WiFi on my WYZE camera?
Press and hold the on/off button on the side of the Plug until the status light begins to flash blue. Once the status light begins to flash blue, you can setup the Wyze Plug via the app again with the new WiFi network.
What happens if you unplug WYZE camera?
If you unplug your camera then plug it in again in the same WiFi environment your camera will automatically reconnect to the WiFi network. You do not need to re-enter the WiFi information again. It may take a minute or two for your camera to initialize and get connected to the network.
Why is WYZE offline?
First, ensure that the outlet or fixture that the Wyze Plug is plugged into isn’t controlled by a switch (such as a light switch or power strip.) If so, make sure it is turned on. Next, try and power-cycle the Plug by removing it from the outlet, waiting at least 5 seconds, and then plugging it back in.
How do I change the WiFi on my WYZE bulb?
If your bulb only shows the Wyze logo, tap Wyze Bulb (2019 version).
- Install your Wyze Bulb into the lamp or light socket.
- Manually turn the light on and off 3 times.
- Tap Next in the Wyze app.
- Select your WiFi network and enter your network password.
What is reset network settings?
You should reset your Android’s network settings if it’s having trouble connecting to Wi-Fi, Bluetooth, or cellular networks. Resetting network settings won’t delete any of your apps or personal data, but will erase saved Wi-Fi passwords and Bluetooth connections.
How do I scan a QR code with WYZE camera?
Hold your phone’s screen steady in front of your Wyze Cam, and move or adjust the distance slowly. Hold still at the new distance for 5 seconds to give your Wyze Cam time to focus at the new distance. Try holding the QR code upside down for the Wyze Cam to scan.
Do you have to keep WYZE cam plugged in?
In addition to being powered through the Micro USB port, the Wyze Cam Outdoor has an internal battery that allows it to work without being plugged in.
How do I contact WYZE?
Customer Support
There are many ways to contact us, our phone number is (206) 339-9646, or you can chat with an agent or create a ticket on the support site. We’re open for support between 4 am – 8 pm PT Monday through Friday, and 8 am – 6 pm PT Saturday and Sunday.
How do I get my WYZE bulb back online?
Troubleshooting Steps:
- Check that the bulb is plugged in and turned on at the light socket or physical switch.
- If powered on, please power-cycle the bulb.
- If you’re still not seeing the bulb online after power-cycling, try a factory reset to re-add the bulb to your account.
How do I add wifi to my WYZE camera?
Steps to Connect Wyze Cameras to New Wi-Fi
- Launch the Wyze app on your Android or iPhone.
- Log in if you haven’t set the app to remember you.
- Connect your Wyze camera to the USB port or a power outlet.
- Hold the Setup button on the back of the camera until you hear the automated message ready to connect.
Why is my phone not connecting to mobile network?
To do this, go to settings and tap on Wireless Networks or Connections. From there, switch on Airplane mode and turn off your phone. Wait for half a minute and then turn your mobile phone back on. Go to the same settings section and turn off Airplane mode. After that, check if your mobile data is working again.
Why does my phone say no network connection?
One of the reasons a Samsung or Android device may show No Service is because it’s connected to a disabled cellular radio signal.Once the test ends, navigate to the bottom of the menu and check the radio data. It should be enabled.
What does ## 72786 do?
Open your native dialer (the one that was built-in when you purchased the device) as opposed to your TextNow dialer. Enter the code ##72786# (your code might be different so see the chart below). The phone will reboot a couple of times as it resets your network connection and information.
How do I scan a QR code with my phone?
How to Scan a QR code on an Android Phone
- Open the Camera app on your Android phone. You can open the camera app by swiping up from the bottom of your screen.
- Then point your Android phone at the QR code to scan it.
- Finally, tap the pop-up banner.
How do I use the WYZE app?
All set? Tap on the + plus sign, then Add Device to set up your very first Wyze device!
To get started with the Wyze app:
- Tap Sign up on the app screen.
- Enter your email address, then set a password for your account.
- Tap Continue.
- Follow the on-screen instructions to finish setting up your account.
Why can’t my iPhone scan QR codes?
Head to Settings, then Camera. Make sure Scan QR Codes is enabled (and it should be on by default). QR codes won’t scan? Make sure it’s enabled in your Camera settings.
Does the WYZE Cam have a battery?
With normal use (10 12-second recordings a day), the Wyze Cam Outdoor’s rechargeable battery can last up to 3-6 months between each charge.Note: If you’re experiencing poor battery life, check out Troubleshoot Wyze Cam Outdoor battery life issues.
What do red lights mean on WYZE camera?
Status light state: What does the light mean? Solid red light. Camera is powered and starting up. Watching live stream.
How can I use WYZE camera without WIFI?
You must have an internet connection to set up the camera and configure it with the Wyze app. And if you have a microSD card inserted and Local recording to microSD card turned on in your settings, the camera will continuously record to that microSD card, even if offline.
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