How do I reset my SimpliSafe sensor?
How to Reset My SimpliSafe Base Station
- Unplug your base station.
- Remove the battery cover at the bottom of the device using a screwdriver.
- Remove the battery for 10 to 15 seconds before putting the battery back in.
- Put the cover back on the device.
How do I sync my SimpliSafe sensor?
In the top right hand, section click on the Add Device button. In the pop-up window that appears select the device type, serial number, and optionally give the device a nickname. Select Save and the Base Station announce Your Settings Have Been Synchronized to confirm the changes were saved.
Can you reuse SimpliSafe sensors?
Just put your sensors back up the same way you did when you first installed your systemadhering them to the wall. If you need new adhesives (or additional sensors to cover all areas in your new place), you can order them here.
Why is SimpliSafe sensor offline?
The battery or batteries in the device issuing the error need to be replaced. The device is too far away from your Base Station and is unable to communicate from its current location.
Why does my SimpliSafe motion sensor keep going off?
Direct sunlight hitting the sensor can trigger a false alarm. Heating vents located in the room. If they are located within the sensor’s field of vision, they may cause false alarms. Pets that are able to get too close to the sensor.
How do I connect my old SimpliSafe to WiFi?
To connect your SimpliSafe to WiFi:
- Step 1: Press the menu button on your Keypad and enter your 4 digit Master PIN when prompted.
- Step 2: Navigate to System Settings and select it by pressing the right rocker.
- Step 3: Navigate to WiFi and select it.
Why is my SimpliSafe app not connecting?
Troubleshooting steps: Ensure your phone is connected to the internet. Close the app and reopen it. Try changing the system’s alarm state again.
How do I adjust my SimpliSafe motion sensor?
NOTE: You can turn down the sensitivity of the motion sensor via the switch on the back of the sensor. Simply slide the motion sensor off its bracket, and you will expose a small black switch. Slide it towards the “L” to lower the sensitivity.
How do you open the SimpliSafe sensor?
While holding the top part of the Water Sensor firmly with one hand, twist the bottom of the Water Sensor counterclockwise with your other hand. This will expose its CR-2032 Lithium 3V battery, which can then be replaced.
How do I fix no link dispatcher?
The SimpliSafe No Link to Dispatcher error indicates that your base station no longer has an active WiFi or cellular connection. To reestablish connection, reset the base station unplug it, take out one battery for 15 seconds, then replace it and plug it back in.
How do you remove SimpliSafe sensor glue?
The Entry Sensor magnet uses a slightly different adhesive than the other sensors. Remove the magnet by rotating the magnet slowly until the adhesive loosens and you can pull it off the wall.
Can you have two SimpliSafe keypads?
Follow the below instructions to pair your keypad to your base station. If you own a second keypad: Press menu on the second Keypad, and enter your Master PIN. Choose Devices and then scroll down to the Keypad issuing the error.
How do I test my SimpliSafe freeze sensor?
Sensor Testing Instructions (while in Test Mode)
- Press the Test Button on the top of the Motion Sensor.
- For an accurate test, leave the room for the sensor you are testing then wait 15 seconds.
- Re-enter the room and the Base Station will say Motion Sensor
Can cats trigger SimpliSafe?
SimpliSafe’s Motion Sensors have been designed to avoid false alarms.Pets that are able to get too close to the sensor. Pets under 30 pounds generally don’t trigger Motion Sensors, but if they get close enough to the sensor, smaller dogs or cats may still be able to trigger it.
Why does my SimpliSafe keep disconnecting from WiFi?
There are two main reasons that a camera may lose WiFi connection. It may be installed too far from your WiFi router, or it may not have sufficient bandwidth on your WiFi. Please contact our customer support for help in diagnosing this issue and confirming the cause.
Does SimpliSafe original connect to WiFi?
No. Everything you need to set up the SimpliSafe Home Security System is included.However, the SimpliCam and Video Doorbell Pro do require WIFI and access to the SimpliSafe app through either Google Play Store or the iOS App Store.
What happens when SimpliSafe WiFi goes out?
SimpliSafe keeps you protected 24/7!
It also features a cellular module that operates on a cellular network instead of WiFi. The Base Station will automatically communicate on the cellular network if your WiFi stops working and will automatically switch to battery power if you lose electricity.
How do I get my SimpliSafe sensor back online?
Sensor Not Responding Warning (Original SimpliSafe)
- Press menu on the Keypad, and enter your Master PIN.
- Press 5 on the Keypad. You should see 5. Test.
- Press the away button to select the 5. Test option. You should hear the Base Station announce that it is entering Test Mode.
Do SimpliSafe glass break sensors work in home mode?
Home Mode arms all your sensors with the exception of Motion Sensors. Yup, that’s right! Your Entry Sensors, Panic Buttons, Glassbreak Sensors, and environmental sensors, like Smoke Detectors and Water Sensors, are all armed. This lets you walk around your house and be protected, without worrying about false alarms.
Where does the SimpliSafe glass break sensor go?
They should be installed within twenty feet of the windows you want protected. However, if you have windows with heavy curtains we recommend installing your Glassbreak Sensors 5-10 feet away from your windows.
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