How Do I Pair My Simplisafe Keypad?

Add through Existing Keypad

1. Press the Menu button on your existing Keypad.
2. Enter your Master Pin.
3. Use the rocker buttons on the edges of the Keypad screen to scroll to Devices.
4. Scroll to and select Add Device.
5. Scroll to and select Keypad.
6. On your new Keypad, push any button so your system can recognize and add the device.

How do I reconnect my SimpliSafe Keypad to the base station?

Press the small, circular button opposite where the power adapter connects. Press one of the buttons on the Keypad. The Keypad should say “Connecting to Base Station.” The Base Station will announce “Keypad added.” You can now replace the battery covers.

How do I reset my SimpliSafe Keypad?

Open the “battery door” with a screwdriver and remove the batteries within the battery compartment. Hold on for about 30-45 seconds. Plug the base back into the “wall socket”. Now, “replace” the batteries removed from the base station.

How do I connect my SimpliSafe Keypad to WiFi?

Step 1: Press the “menu” button on your Keypad and enter your 4 digit Master PIN when prompted. Step 2: Navigate to System Settings and select it by pressing the right rocker. Step 3: Navigate to WiFi and select it. After a few moments, your Keypad will display a list of available networks.

Why is my SimpliSafe base not connecting?

Remove one of the batteries from the Base Station and wait for about 10-15 seconds.Reinsert the battery. Close the battery compartment and use the screwdriver to reseal it. Wait 1-2 minutes for a fresh connection to be established, and then try accessing your system’s settings from the SimpliSafe App again.

How do I connect my SimpliSafe base station?

How do I transfer service to a new Base Station?

1. Open the SimpliSafe mobile app.
2. Open the app menu by tapping the three-bar icon (?)
3. Choose “activate new service”
4. Choose “transfer monitoring”

What is my SimpliSafe master PIN?

This number is the key to everything—it lets you arm and disarm the system, turn off a false alarm, cancel a panic alert, and control the other elements of your SimpliSafe system. Choose your master PIN. The default PIN is 1234, but you want to change it to something that nobody knows.

Can I add a second keypad to my SimpliSafe system?

If you are installing a new Keypad to an existing system it can be added through your existing Keypad, or the Easy Setup Wizard. View this page for additional information. Our support team will be happy to help if you experience any issues during installation.

How do I reset my SimpliSafe Smart Lock?

Reboot

1. Disconnect the power cord from the Simplisafe base station and a power socket.
2. After flipping the Simplisafe base station upside down, open the battery compartment.
3. Remove the battery from the base station.
4. After a short interval, place the battery back in the battery compartment of the Simplisafe base station.

Does SimpliSafe original connect to WiFi?

No. Everything you need to set up the SimpliSafe Home Security System is included.However, the SimpliCam and Video Doorbell Pro do require WIFI and access to the SimpliSafe app through either Google Play Store or the iOS App Store.

Does SimpliSafe require WiFi connection?

You do not need a computer or WIFI for SimpliSafe to work for your basic home security needs. However, WIFI and access to the SimpliSafe app through either Google Play Store or the App Store for iOS users is required for the SimpliCam or Video Doorbell Pro.

How do I get my SimpliSafe sensor back online?

Sensor Not Responding Warning (Original SimpliSafe)

1. Press “menu” on the Keypad, and enter your Master PIN.
2. Press “5” on the Keypad. You should see “5. Test”.
3. Press the “away” button to select the “5. Test” option. You should hear the Base Station announce that it is entering Test Mode.

How do I change the battery in my SimpliSafe keychain remote?

Keychain Remote:

1. Take the cap off the end opposite to the keyring.
2. On the long side opposite from the button, slide that piece away from the keyring, this will expose the Keychain Remote’s CR-1632 Lithium 3V battery, which can then be replaced.

Why is SimpliSafe base blinking?

A common cause of the Base Station flashing a blue light revolves around communication with the SimpliSafe dispatch center. SimpliSafe offers the ability to dispatch emergency services if an alarm is triggered. If the system is unable to establish a connection to dispatch, the Base Station will flash blue.

How do you reset a SimpliSafe base station?

How do I reset SimpliSafe?

1. Unplug the base station.
2. Remove the battery cover on the bottom of the device using a Phillips-head screwdriver.
3. Remove one battery for at least 10–15 seconds before putting it back in.
4. Put the battery cover back on.
5. Plug the base station in and wait a minute or two for a new connection.

Why does my SimpliSafe say no link to dispatch center?

The “No Link to Dispatcher” warning is announced by your Base Station or displayed on your Keypad when your System does not have an active cellular or WiFi connection to the Dispatch Center. Generally, resetting the Base Station in order to establish a fresh cellular connection will correct the issue.

How do I change the PIN on my SimpliSafe lock?

The SimpliSafe mobile app or webapp:

1. Open the menu by clicking on the three horizontal lines at the top of the screen.
2. Choose Settings.
3. Select PINs.
4. Select Add Custom PIN.
5. Follow the onscreen prompts to create and save each new PIN you’d like to add.

How do I transfer SimpliSafe?

To transfer ownership of a SimpliSafe Home Security System, you must first cancel your active monitoring account. Then, the new owner can set up their own monitoring with the serial number of the Base Station. Continue reading to learn more about how to allow a new owner to take over your SimpliSafe system.

Can two people be logged into SimpliSafe?

The monitoring center can call up to five secondary contacts. This feature is useful to notify people of the alarm event and that the police have been dispatched to your home. Customers often make family neighbors, family members, and friends their secondary contacts.

Does New SimpliSafe keypad work with old system?

Though the system is not compatible with all newer SimpliSafe devices, it still offers substantial backward compatibility. If you’re looking to add a smart doorbell to your existing SimpliSafe system, you’re in luck.

Is the SimpliSafe keypad wireless?

Engineered to be wireless. Arm and disarm your system in one click. If an intruder smashes the Keypad, it still sends a signal to our monitoring center—so we can dispatch police faster.