Reboot your Wyze Base Station to reestablish the connection.
- Unplug the base station from power, wait 5-10 seconds, then plug it back in.
- Once the status light is solid blue, the reboot is complete.
How do I fix my WYZE camera offline?
Troubleshooting:
- Try power cycling your camera by unplugging for about 30 seconds and plugging it back in.
- Reboot your router.
How do I get my camera back online?
Disconnect the Camera from the Power Source and Power Cycle it. The very first thing to try in order to get your camera back online is to disconnect it from the power source. Unplug the camera and let it sit for a few minutes and after a few minutes have passed, plug the camera back in.
Why did my WYZE camera stop working?
Forget all WiFi networks, restart your phone/tablet, then reconnect to your 2.4 GHz network. On iOS: In the Settings app, tap General > Reset > Reset Network Settings. On Android: In the Settings app, tap General management or System, tap Reset or Reset Options > Reset Network Settings. Confirm the reset.
How do I fix my offline camera?
You can reset your home router and/or modem. A) Power off the camera (unplug the camera, or hold the button down for 5 seconds until the lights turn off; press it to turn it back on after about 1 minute.) 3. If the camera is still offline, you can factory reset your camera.
Why does my camera say offline?
There are several reasons why your camera may be offline, including a depleted battery, high bandwidth usage, updated router settings, or wireless interference. The camera is designed to automatically re-connect once there is internet available.The camera should turn on as soon as the power cable is connected.
Why does my camera keep going offline?
Occasionally, your camera may go offline due to network connectivity.Even if your camera is not too far from your router, there may be different materials (walls, floors, metal, concrete, plaster) that can block the WiFi signal. Minimize the number of physical obstructions between the camera and router.
How do I reinstall my WYZE camera?
With the Wyze Cam Pan plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. This will reset the camera.
How do I sync my WYZE camera?
To set up your Wyze Cam or Wyze Cam Pan:
- In the Wyze app, tap Home, then tap + plus sign on the top left.
- Tap Add Device.
- Tap Cameras > Wyze Cam or Wyze Cam Pan.
- With your camera plugged into an outlet, tap Next in the app.
- Pull the base from your camera and single-press SETUP on the bottom of the camera.
How do I change the Internet on my WYZE camera?
How to change your WiFi details
- In the Wyze app, tap Home.
- Tap the+ plus sign in the upper left, then select Add Device > Cameras.
- Tap on your camera version.
- Follow the on-screen prompts to set up your camera again.
Why does my IP camera lost connection?
If your IP camera is wireless, it is probably too far away from your Wi-Fi router.If at all possible, move the camera closer to the router or move the router closer to the camera. If this is not an option, make sure your camera is using the 2.4 GHz network, which has better range.
Why does my WiFi camera keep disconnecting?
If the camera keeps disconnecting, maybe the WiFi signal is not so good.2: Check the camera and the WiFi Hotspot distance is not far and whether it is blocked by several walls. 3: If there are many 2.4G wifi device, please change the Router’s WiFi channel.
Why is my WYZE outdoor camera offline?
Make sure the Wyze Cam Outdoor is charged. A low battery can cause poor connectivity. Check the battery level from the Home screen of the Wyze app, under the camera’s name. If the battery is low, charge the camera for 4 hours to guarantee a full charge.
Why does my hive camera keep going offline?
Hive View Outdoor can be physically powered on and off using the power socket. When powered off the camera will appear as offline in the app and will stop functioning.Check if the camera has overheated. Make sure your camera is away from direct sunlight or any heat sources such as radiators or electric heaters.
Why does my blink system keep going offline?
If you receive a “Camera Offline” notification that “Your Blink Mini is offline”, it means the Blink servers no longer have communication with the camera.The first, is to check the Wi-Fi internet and the power supply, then check the camera power connection.
How do I reboot my WYZE base station?
Reboot your Wyze Base Station to reestablish the connection.
- Unplug the base station from power, wait 5-10 seconds, then plug it back in.
- Once the status light is solid blue, the reboot is complete.
How do I contact WYZE?
Customer Support
There are many ways to contact us, our phone number is (206) 339-9646, or you can chat with an agent or create a ticket on the support site. We’re open for support between 4 am – 8 pm PT Monday through Friday, and 8 am – 6 pm PT Saturday and Sunday.
Why is my WYZE camera blinking blue and yellow?
Flashing yellow, yellow and blue, or blue
Power cycle the camera by unplugging the power and plugging it back in. If the camera returns to flashing yellow but never reconnects, set the camera up as a new device. On the Home tab of the Wyze app, tap the + plus sign in the upper left, then select “Add Device”.
How do I sync my WYZE base station?
To do this: In the Wyze app, tap on your Wyze Base Station. Tap on the Settings gear on the top right.
Select your network.
- Follow the onscreen steps to connect to your WiFi network.
- Once connected, unplug the Base Station from your router.
- The status light will flash blue, then turn solid once complete. You’re all set!
How do I use the WYZE app?
All set? Tap on the + plus sign, then Add Device to set up your very first Wyze device!
To get started with the Wyze app:
- Tap Sign up on the app screen.
- Enter your email address, then set a password for your account.
- Tap Continue.
- Follow the on-screen instructions to finish setting up your account.
How do I reconnect my Wyze Plug?
To set up your Wyze Plug (2021 Version):
- In the Wyze app, tap Home, then tap + plus sign on the top left.
- Tap Add Device.
- Tap Power & Lighting > Wyze Plug.
- Make sure Bluetooth is enabled on your phone.
- Plug in your Wyze Plug into an outlet.
- The status light on the plug will flash blue, indicating it’s in pairing mode.
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