How Do I Fix Wyze Wifi?

Basic Troubleshooting

1. Check that your phone or tablet is on a 2.4 GHz network. On iOS: In the Settings app, tap Wi-Fi to see your network name.
2. Forget all WiFi networks, restart your phone/tablet, then reconnect to your 2.4 GHz network.
3. Power cycle your Wyze Cam.
4. Force close the Wyze app, then open it again.

How do I reset WYZE WiFi?

To perform a factory reset on your Wyze Plug:

1. Press and hold the on/off button on the side of the Plug until the status light begins to flash blue.
2. Once the status light begins to flash blue, you can setup the Wyze Plug via the app again with the new WiFi network.

How do I get my WYZE back online?

Reboot your Wyze Base Station to reestablish the connection.

1. Unplug the base station from power, wait 5-10 seconds, then plug it back in.
2. Once the status light is solid blue, the reboot is complete.

How do I connect my WYZE to WiFi?

Steps to Connect Wyze Cameras to New Wi-Fi

1. Launch the Wyze app on your Android or iPhone.
2. Log in if you haven’t set the app to remember you.
3. Connect your Wyze camera to the USB port or a power outlet.
4. Hold the Setup button on the back of the camera until you hear the automated message “ready to connect.”

Why does my WYZE plug keep going offline?

First, ensure that the outlet or fixture that the Wyze Plug is plugged into isn’t controlled by a switch (such as a light switch or power strip.) If so, make sure it is turned on. Next, try and power-cycle the Plug by removing it from the outlet, waiting at least 5 seconds, and then plugging it back in.

How do I contact WYZE?

Customer Support
There are many ways to contact us, our phone number is (206) 339-9646, or you can chat with an agent or create a ticket on the support site. We’re open for support between 4 am – 8 pm PT Monday through Friday, and 8 am – 6 pm PT Saturday and Sunday.

Why is my Wyze Cam v3 not connecting?

Forget all WiFi networks, restart your phone/tablet, then reconnect to your 2.4 GHz network. On iOS: In the Settings app, tap General > Reset > Reset Network Settings. On Android: In the Settings app, tap General management or System, tap Reset or Reset Options > Reset Network Settings. Confirm the reset.

How do I know if my WiFi is 2.4 GHz?

1. From Notification Panel press and hold the WiFi icon until you enter WiFi settings screen.
2. Select the network properties (tap the gear icon or menu icon).
3. Depending on the Android version check: Read the “Frequency” setting – shows as 2.4 or 5GHz.

How do I change the WiFi on my WYZE bulb?

If your bulb only shows the Wyze logo, tap Wyze Bulb (2019 version).

1. Install your Wyze Bulb into the lamp or light socket.
2. Manually turn the light on and off 3 times.
3. Tap Next in the Wyze app.
4. Select your WiFi network and enter your network password.

Why does my smart plugs keep going offline?

Smart Life devices go offline due to overloads in your router when your router renews the LAN/WAN IP address, or if there are errors stored in its cache. Solutions to this problem include clearing the cache or using a dedicated 2.4g WiFi router for Smart Life devices.

Why does my WYZE CAM say offline?

Your camera appearing offline can also lead to contact and motion sensors falling offline if they’re attached to a Bridge plugged into the affected camera. To fix this you will need to power cycle your camera. Unplug the camera from its power source.Plug the camera back into the power source and allow it reinitialize.

How do I contact WYZE by email?

Yes! Email us at [email protected] to let us know you’d like to change – just give us 14days notice and we can upgrade or downgrade your plan ready for your next month.

Is WYZE owned by Amazon?

(formerly Wyzecam), also known as Wyze, is a U.S. company based in Seattle, Washington, that specializes in smart home products and wireless cameras. Wyze Labs is a small start-up, formed by former Amazon employees.
Wyze Labs.

Founded	July 19, 2017
Products	Cameras Smart home
Employees	100
URL	www.wyze.com

Does WYZE have a desktop app?

No, there is no web interface or desktop app for Wyze Cam.
Your Wyze Cam can only be used with the Wyze app on a smartphone or tablet device (iOS or Android). If you have a technical background and are willing to make trade-offs on functionality and support, consider using RTSP as a workaround.

Why does my Wyze camera say Cannot connect to local network?

“Cannot connect to local network.”
This can happen when the Wyze Cam is unable to acquire the IP from the router. It is most often due to an incorrect password or a special router setting. A quick troubleshooting method is to verify the password and restart your router.

How do I connect my Wyze camera without WiFi?

You must have an internet connection to set up the camera and configure it with the Wyze app. And if you have a microSD card inserted and Local recording to microSD card turned on in your settings, the camera will continuously record to that microSD card, even if offline.

How do I fix error code 90?

A common fix for error code 90 is to factory reset the affected devices. Set them up again in the app.
You will re-add them afterwards.

1. To do this, tap on the pencil on the Home page of the app.
2. Tap Edit Devices, then tap the red icon to the left of each device you want to delete.
3. Tap Done.

How do I change my WiFi frequency?

The frequency band is changed directly on the router:

1. Enter the IP address 192.168. 0.1 in your Internet browser.
2. Leave the user field empty and use admin as the password.
3. Select Wireless from the menu.
4. In the 802.11 band selection field, you can select 2.4 GHz or 5 GHz.
5. Click on Apply to save the Settings.

How do you check if my WiFi is 2.4 or 5 IPhone?

From your smartphone’s Wireless settings page, look at the names of your Wi-Fi networks.

1. A 2.4 GHz network may have “24G,” “2.4,” or “24” appended to the end of the network name. For example: “Myhomenetwork2.4”
2. A 5 GHz network may have “5G” or “5” appended to the end of the network name, for example “Myhomenetwork5”

What devices should be on 2.4GHz and 5GHz?

Ideally, the 2.4GHz band should be used to connect devices for low bandwidth activities like browsing the Internet. On the other hand, 5GHz is the best option for high-bandwidth devices or activities like gaming and streaming HDTV.

How do I reconnect my WYZE plug?

To set up your Wyze Plug (2021 Version):

1. In the Wyze app, tap Home, then tap + plus sign on the top left.
2. Tap Add Device.
3. Tap Power & Lighting > Wyze Plug.
4. Make sure Bluetooth is enabled on your phone.
5. Plug in your Wyze Plug into an outlet.
6. The status light on the plug will flash blue, indicating it’s in pairing mode.