How Do I Fix Vivint App?

If you are having problems opening the Vivint Sky app, delete and reinstall it. If this does not work, contact our Smart Home Specialists for further assistance.

What is wrong with my vivint app?

Log out of your mobile app and log back in.If your connection is good, but it isn’t working, delete and reinstall your app. If neither the app nor the account center is working, go to your panel and send a command to your door locks, thermostats, or lighting modules directly from the panel.

Why can’t I log into vivint?

If you can’t log in, there’s something wrong with your email or password. Request a password reset by clicking the link on the sign-in screen.

How do I get vivint back online?

Vivint Smart Hub – System Back Online

1. Make sure the home has power and the panel is plugged in.
2. Perform a System test to identify which sensors are online and working and which sensors may need to be replaced due to damage.
3. Make sure the system is disarmed.
4. Tap Security.
5. Enter your 4-digit PIN.
6. Tap System test.

Why won’t my vivint app open?

If you are having problems opening the Vivint Sky app, delete and reinstall it. If this does not work, contact our Smart Home Specialists for further assistance.

Why is my vivint App Gray?

The home screen of your Glance Display will be green if the system is ready to arm, and grey if it’s not ready to arm. The system is not ready to arm when there is a door or window open in the home.

How do I log into vivint app?

Go to your device’s app store and search for Vivint Classic. Click the download button. When the download is complete, open the app and login to your system using the same credentials you use on Vivint.com.

How do I activate panic alarm on vivint app?

You have to hold down the panic button for 2–3 seconds for the pendant to activate. When the device is activated, the light on the top of the pendant should come on for at least one second to indicate signal transmission.

How do I connect my vivint camera to my phone?

Get the panel ready to add your Vivint Indoor Camera

1. From the home screen of your panel, tap the settings icon.
2. Tap ‘Devices’
3. Enter your 4-Digit PIN.
4. Tap ‘Add device’
5. Tap the Vivint Indoor Camera.
6. The panel will ask you to make sure the Ping is plugged in and ready to connect. Tap ‘Connect’

How do I reactivate my vivint account?

Enter a password and then retype your password to verify. We recommend a password that is 7-14 characters and has at least one number and one capital letter. Select Create account. Once your account is created, return to account.vivint.com to log in.

How do I use my vivint camera without service?

Can I Still Use a Vivint Camera Without Service?

1. Vivint cameras cannot be used without service. They require the purchase of the Smart Home Video Monitoring monthly subscription plan.
2. You will have to pay your contract in full to cancel it early.
3. Those on a month-to-month contract can cancel anytime without penalty.

How do I reset my vivint password?

My Account – Forgot Password

1. Go to My Account and click on Forgot password?
2. Enter your email address. This email must be the same that we have on file.
3. Click OK.
4. You will receive a reset password email from Vivint.
5. You will be routed to account.vivint.com to enter a new password.

Why does my Vivint camera keep going offline?

Your Vivint cameras are also dependent on your home wifi speeds. We recommend at least 2 MBPS of upload speed per camera. If your internet is inconsistent or drops off, your cameras may also drop off as a result. To learn how to check your panel connection to wifi, see SkyControl 3.0 – Connect to WiFi.

Will Vivint work without Internet?

Will Vivint work without Wi-Fi? It sure does. It works with a wireless cellular connection like your smartphone.

How do I get my cameras back online?

Disconnect the Camera from the Power Source and Power Cycle it. The very first thing to try in order to get your camera back online is to disconnect it from the power source. Unplug the camera and let it sit for a few minutes and after a few minutes have passed, plug the camera back in.

How do I enable vivint widget?

Note: in order to enable the widget/notification you must first sign into the Vivint app. If you do not provide a locking mechanism such as a passcode, fingerprint/facial scan, etc, then the widget and its full functionality will be available to anyone who has physical access to your device.

Why is my vivint app black and white?

When the camera’s Infrared Lights are turned on, the live video stream will appear in black and white. This is to allow night vision, as we are unable to see color in the dark.You must set your Infrared settings to Automatic, instead of On.

How many users can you have on vivint?

Your system will support up to 31 unique user codes, so you can give one to the babysitter and your in-laws who only visit once a year. Adding a new user to your system online is easy.

What makes a motion detector go off?

A motion detector sees movement, but it relies on what that movement is doing. Namely, changing light or shadow levels as they go by. Because the sensors rely on these movements, it’s possible that the way a tree is blowing in the wind and casting patterns on the carpet can be enough to set off a motion detector.

How do I reset my vivint smartdrive?

Restart the Smart Drive
Unplug the Smart Drive for 30 seconds, then plug it back in. Wait a few minutes to see if the connection has been re-established.

How do I turn my vivint alarm off?

To disarm, press the Shield icon in the middle of the screen and drag down. If there is an alarm in process, tap the Alarm icon in the center to disarm the system and cancel the alarm.