First, ensure that the outlet or fixture that the Wyze Plug is plugged into isn’t controlled by a switch (such as a light switch or power strip.) If so, make sure it is turned on. Next, try and power-cycle the Plug by removing it from the outlet, waiting at least 5 seconds, and then plugging it back in.
How do I get my WYZE plug back online?
Reconnect the outdoor plug to your network. Unplug the device from the outlet, then plug it back in. Wyze Plug Outdoor will attempt to reconnect to the WiFi immediately.
How do you reset a WYZE plug?
To perform a factory reset on your Wyze Plug:
- Press and hold the on/off button on the side of the Plug until the status light begins to flash blue.
- Once the status light begins to flash blue, you can setup the Wyze Plug via the app again with the new WiFi network.
How do I change the WiFi on my WYZE plug?
Steps to Connect Wyze Cameras to New Wi-Fi
Log in if you haven’t set the app to remember you. Connect your Wyze camera to the USB port or a power outlet. Wait until it flashes yellow (about thirty seconds). Hold the Setup button on the back of the camera until you hear the automated message ready to connect.
Why do my smart plugs go offline?
If your device is showing offline within the CE Smart App, it means it has lost network connection. Please note: if you have a dual band router and both bands are included in the same SSID (only one network name), you will need to separate the bands or connect via AP mode for a stable connection.
Why do my WYZE bulbs keep going offline?
Check that the bulb is plugged in and turned on at the light socket or physical switch. The bulb requires a constant power source to stay connected. If connected to a dimmer switch, make sure the dimmer switch is set to maximum to ensure the bulb is getting the power it needs.
How do I connect my WYZE plug to Alexa?
Link Alexa with your Wyze Account
- Open up the Wyze app, go into your Account settings, then tap on “Works With” to link Alexa to your Wyze account.
- You can also link your Wyze account by asking Alexa to Enable Wyze skill.
- Once enabled, follow the on-screen instructions to link your Wyze account to Alexa.
How do I connect my Wyze Plug to Google home?
How to connect Google Assistant:
- Set up your device with your Wyze app.
- Make sure the firmware for your Wyze device is the latest version by going to Account > Firmware Upgrade.
- Download and configure Google’s Home app.
- Launch the Home app.
- Tap Add.
- Tap Set up device.
- Tap Works with Google.
Why is my WYZE Cam v3 not connecting?
Forget all WiFi networks, restart your phone/tablet, then reconnect to your 2.4 GHz network. On iOS: In the Settings app, tap General > Reset > Reset Network Settings. On Android: In the Settings app, tap General management or System, tap Reset or Reset Options > Reset Network Settings. Confirm the reset.
How can I use WYZE camera without WiFi?
You must have an internet connection to set up the camera and configure it with the Wyze app. And if you have a microSD card inserted and Local recording to microSD card turned on in your settings, the camera will continuously record to that microSD card, even if offline.
Why are my lights offline?
A power outage, router, or internet service provider disruption. If your smart device loses power by a light switch being toggled off or a fixture being turned off.If there are changes to your network, a new network name, new network password, or a new router or range extender could all disconnect your bulb.
How do I contact WYZE?
Customer Support
There are many ways to contact us, our phone number is (206) 339-9646, or you can chat with an agent or create a ticket on the support site. We’re open for support between 4 am – 8 pm PT Monday through Friday, and 8 am – 6 pm PT Saturday and Sunday.
Does Wyze sense work with Alexa?
The sensors work with Alexa, but not Google Assistant.
Wyze Sense v2 sensors, including entry sensor and motion sensors, work with Alexa! Create routines in the Amazon Alexa app that execute when your sensor is left open or closed.
Does Wyze app work on Fire tablet?
The Wyze app is not compatible with Windows phones/tablets or Kindle Fire tablets. The Wyze app does not work with Wyze Surge Protector or Wyze Handheld Vacuum, which are not connected / smart devices. If you have any problems downloading and using the Wyze app, make sure your device software is up to date.
Does WYZE thermostat work with Alexa?
Wyze Thermostat works with Alexa, but it does not have an internal speaker and Alexa is not built-in. You’ll need to own an Echo speaker (or another device with Alexa) to control your thermostat with your voice.
Do WYZE smart plugs work with Google home?
Yes, Wyze plug is compatible with Alexa and Google Assistant.
Does Google home work with WYZE?
Google Assistant allows you to control your Wyze Cam across multiple device types. This includes voice-activated speakers (Google Home Mini, Google Smart Home Hub) Android phones, iPhones, in cars with Android Auto, Android TV, and other third-party Assistant built-in hardware.
Can the WYZE plug be used outdoors?
IP64 Rated Wyze Plug Outdoor is ready to face whatever Mother Nature throws at it. It can handle rain, wind, snow, and dust and operates from -4°F – 120°F. Wyze Plug Outdoor also has rubber outlet covers that can be used when the device doesn’t have anything plugged in to protect the hardware.
Why is WYZE camera offline?
Fix Wifi Issues with our Self-Service app
Try a factory reset, and attempt set up as a new device: Remove the SD card if there is one inserted. Hold down the setup button until the status light turns solid red. Once the status light begins flashing red, you may attempt to set up again.
Why does my WYZE camera say offline Error Code 90?
A common fix for error code 90 is to factory reset the affected devices.To factory reset your devices: Wyze Cam and Wyze Cam Pan: Press the SETUP button on the bottom of the device for 10 seconds. Wyze Video Doorbell and Pro: Single-press the Reset button on the back of the doorbell.
With the Wyze Cam Pan plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. This will reset the camera.
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