Contact a member of our trade professional support team by calling 1.800. 847.1864 or by email: [email protected]. For product support and additional resources, check out the options below.
Is Schlage customer service open?
Schlage customer service.
Monday-Friday: 8am to 7pm ET. Saturday: 9am to 4:30pm ET.
What is the warranty on a Schlage Lock?
Schlage stands behind its products and will continue to do so with a limited lifetime mechanical and finish warranty, a three-year limited electronics warranty and dedicated resources, customer support and innovation.
How do you troubleshoot a Schlage door lock?
In order to reset the keypad, you will have to manually disconnect the device’s batteries. Now, press and hold the Schlage button for around 10-15 seconds. Make sure you reconnect the batteries in this time frame as well. The device will reset once you see a green light along with a beep sound from the device.
Where is Schlage located?
Colorado Springs
Schlage
| Industry | Security hardware |
|---|---|
| Founded | 1920 (as Schlage Manufacturing Company) |
| Founder | Walter Schlage |
| Headquarters | Colorado Springs, Colorado, U.S. (1997present) San Francisco, California, U.S. (19201997) |
| Parent | Allegion (2013present) Ingersoll Rand (19742013) |
How do you open a Schlage Lock with a dead battery?
How do you unlock a Schlage Control lock that has a dead battery?
- Touch a new high-quality alkaline 9-volt battery to the contacts below the bolt throw.
- Wait for 1 red light and then 3 green lights with 3 beeps.
- Present a valid credential.
- Rotate the bolt throw away from the door edge.
- Replace the batteries.
How do I connect my phone to Schlage?
To pair your Schlage Connect Smart Deadbolt with Samsung SmartThings, open the SmartThings app on your mobile device and tap on Home. Under Things, choose Add a Thing and follow the directions in the app. At the end of enrollment, a green light on your lock indicates success.
How long does a Schlage Lock last?
The Schlage Touch is powered by a 9V battery and because it is a standard electronic lock, the battery life will last two years with a low-battery warning that will alert you long before the battery is completely drained.
How do I reset my Schlage keypad lock without code?
So first how to Reset Schlage Keypad lock?
- Disconnect the batteries.
- Press and hold the Outside Schlage Button.
- While holding the Outside Schlage Button, Reconnect the batteries.
- Release the Outside Schlage Button.
- To check that the lock was reset, press the Outside Schlage Button and enter one of the Default User.
How do you clean exterior door knobs?
Gently wipe the surface of your door hardware with the mild soap and water mixture. Using water only, wipe surfaces again to remove any detergent left behind. Immediately dry all surfaces with a clean towel. Do not spray or immerse the hardware in liquid at any time.
Why is my keypad door lock not working?
If the keypad buzzes twice after a code is entered and the door fails to unlock, this means the keypad is not communicating with the lock. A reset should fix this issue.To reboot the lock, remove one battery from the lock and replace it. Once you have rebooted the lock, try the entry code again.
Why did my Schlage lock stop working?
As mentioned, your Schlage keypad lock may not function correctly if the batteries are weak.So check that the batteries are still active. If not, replace them with new batteries and ensure they’re properly placed. Do not mix old batteries with new ones, replace them all for the best performance.
What does it mean when your Schlage lock blinks red?
battery is dead
The Schlage button flashes red continuously. What does this mean? The battery is dead. You will need to replace the battery immediately.
Who owns Schlage locks?
Schlage
Are Schlage locks made in China?
This deadbolt set is NOT the reliable high quality Schlage to which everyone is accustomed and upon which Schlage has built their reputation. Not only is it made in China, but it is very noticeably lighter in weight than standard deadbolt lock sets.
What is the difference between Schlage and Kwikset?
Both companies, Schlage and Kwikset make many different types of locks, such as residential doorknobs, deadbolts and keypads. Schlage also has a vast line of commercial products, including some heavy duty and high-security locks, whereas Kwikset has a more modest line of light commercial locks.
What happens if Schlage Lock runs out of battery?
All Schlage electronic locks are battery operated, so they will continue to work during a power outage.If the battery is dead and you need to unlock the door, you can perform an emergency battery jump start.
What happens if Smart Lock battery dies?
Your Smart Lock will give you low-battery warnings for multiple weeks before it loses power. However, if your Smart Lock dies entirely before you can replace your batteries, your key will still work. This is the same deadbolt key that you’ve always used – the Smart Lock doesn’t change the key needed.
Why does my Schlage Lock keep beeping?
Amazon.com: Customer Questions & Answers. SCHLAGE BE469NX Camelot Electronic Touchscreen Deadbolt C Keyway with 12344 Latch 10116 Strike My lock started beeping on Friday. I had it a year so I changed the batteries and still beeping about every 30 seconds or everytime i lock or unlock..
How do I connect Schlage to my Iphone?
How to set up your Schlage Sense Wi-Fi Adapter for iOS
- 1Navigate to the menu in the app and click Wi-Fi Adapters.
- 3Type in the programming code located on the back of your Wi-Fi Adapter.
- 5Follow instructions on the screen to join the Wi-Fi Adapter’s temporary network, then return to the app to finish the setup.
How do I connect my Schlage lock to my iPhone?
It’s easy to set up plug it in within Bluetooth range of the lock (usually about 40 feet), and use the Schlage Sense app to connect the Adapter to your home Wi-Fi network. Then pair it with your lock.
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