With the Wyze Cam Pan plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. This will reset the camera.
How do I delete history on WYZE?
Hi Wyze superstars can we get radio boxes to delete multiple videos instead of needing to delete every video one by one by one.
On Android:
- Click on the “events” tab.
- Look for the 3 dots right above the date/day of week on the right hand side.
- Click on the 3 dots.
- Select “delete events”
- Select event(s) to remove.
How do I delete videos from my WYZE camera?
Press the Playback button to view the video. Then tap on any area other than the Play icon to view the Edit Video screen. You can delete by tapping the Delete icon.
How do I clear the SD card on my WYZE camera?
Format on a Windows computer:
- Remove the microSD card from the Wyze Cam.
- Insert the card into your computer.
- Open your computer’s file browser.
- Right-click on the microSD card in the navigation panel.
- Select “Format…” from the right-click menu.
- Ensure that the Format Type is set to FAT32.
- Click Start.
Does WYZE automatically delete recordings?
Event videos can be viewed in the Wyze app. Once they expire, event videos are deleted and cannot be recovered. Event videos have a 5 minute cooldown period. This means that if constant motion is detected, the camera will record a short video every 5 minutes.
How do I clear the WYZE app cache?
You can clear app cache and data via Settings > Apps > App info. Choose an app, choose Storage > Clear data and Clear cache.
How do I get rid of WYZE cloud?
Hit the trashcan icon in the notifications after you viewed it. At least on Android, anything you’ve downloaded may stay on the phone’s storage for an unknown length of time, even after it’s “deleted” from the app. Wyze has promised to “clear cache more often” sometime in a future release.
Where do deleted Wyze videos go?
If you delete motion videos from the notification screen (pressing the pencil icon and selecting delete) the videos are removed from the cloud but they remain on the device (not visible in the app, but still in the wyze/camera/video directory). Deleting when viewing the video works fine.
How do I delete a video from a floodlight camera?
From the Profile Home Screen, Tap Message Center. Under the tab Alarm you can view activities recorded by the Security Camera. Once selected, you can delete them by tapping the trash icon.
How long does the Wyze cam record?
Your Wyze camera can record for up to 14 days using the cloud recording. At first the Wyze Cam records videos on the cloud every time there’s an event such as motion or sound detection.
How do you erase a micro SD card?
Formatting a microSD card permanently removes all of the files stored on the card.
- From the Home screen, tap Apps > Settings > Storage.
- Tap Unmount SD card to release the microSD card from device use.
- Once released, tap Erase SD card > Erase SD card > Erase everything.
How do I delete recordings from my SD card?
You can delete individual or all videos and photos from the microSD card, or you can format the microSD card: DELETE – This option deletes the last recorded video or photo from the microSD card.
- In the SETTINGS menu, select GENERAL then STORAGE.
- Select DELETE ALL.
- Select YES. All videos and photos are deleted.
How do I reset my WYZE outdoor Cam?
Unplug the base station from power, wait 5-10 seconds, then plug it back in. Once the status light is solid blue, the reboot is complete.
Is WYZE camera always recording?
When continuous recording is selected, your camera continuously records video to the microSD card. This gives you the option of having a constant recording available for playback later. Wyze Cam will still create alert videos that are captured and stored on the cloud based on the camera’s motion detection settings.
Is Wyze Cam always on?
There is a 5-minute cooldown period between the same type of event videos generated and stored on the cloud. This means that when there is continuous motion, the camera will only capture one 12-second event video every five minutes.
Can Wyze Cam record more than 12 seconds?
Cam Plus is tied and bound to a Wyze Cam, but that camera only records 12-second videos. Instead of recording full length videos showing the entire event, you only have 12-second videos.
What is the Waze cache?
How to clear the app navigation cache. Waze will store navigation information to previous places you have visited. When there are problems with the address pin and the map has been edited to correct the address pin it is necessary to clear the navigation cache for the address.
How do I empty the cache on my iPhone?
Here’s how to find it:
- Open your iPhone’s settings.
- Scroll until you see the eligible app, then tap it.
- Look for a “Clear cache” option. If the toggle next to it is green, tap it to clear the app’s cache.
Can WYZE record without WIFI?
You must have an internet connection to set up the camera and configure it with the Wyze app. And if you have a microSD card inserted and Local recording to microSD card turned on in your settings, the camera will continuously record to that microSD card, even if offline.
Can deleted video be recovered from SD card?
Can I recover deleted video from an SD card? Yes you can restore video files from an SD card, but it’s very important that you immediately stop using that card; don’t save another photo, video, or file to it.
How do I contact WYZE?
Customer Support
There are many ways to contact us, our phone number is (206) 339-9646, or you can chat with an agent or create a ticket on the support site. We’re open for support between 4 am – 8 pm PT Monday through Friday, and 8 am – 6 pm PT Saturday and Sunday.
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