GOPRO WEBSTORE RETURN INSTRUCTIONS:
- Request an RMA (Return Merchandise Authorization) number by contacting GoPro Customer Support.
- Safely package products along with a printed copy of the RMA form that was emailed to you.
- Write the RMA number on the outside of the box.
Does GoPro provide international warranty?
Re: International warranty
GoPro products are guaranteed against manufacturing defects 1 year (2 years for EU) from the original date of purchase. Note that the warranty is also based on the location where you purchased the camera from.
How do I submit a GoPro claim?
When submitting a Return Authorization Request form, please email [email protected], copying your inside sales representative for reference. Any return authorization requests must be made within 30 days after the product was returned to Distributor by end customer.
How do I claim my GoPro warranty in India?
GoPro Warranty Claim
BEFORE sending anything to GoPro, please contact our Customer Support Team by clicking on the Contact Us link at the bottom right of the main Support Page. We are often able to solve the problem quickly via email. Prepare a package to return to GoPro.
How do I check my GoPro warranty?
#1 You have the receipt of original purchase. #2 It is within I’ve year of original purchase (some regions require two years, so check your local regulations), and #3 a manufactures defect (not accidental damage). If you have GoPro Plus, only #1 is required, but you will pay a processing fee.
Does GoPro have lifetime warranty?
GoPro warrants each electrical mount and accessory* for its useful life (not to exceed two year for products with electrical or electronic components) against deficiencies in material and workmanship. This LIMITED LIFETIME WARRANTY does not cover products that are improperly used, abused, altered or repaired.
What is GoPro return policy?
We want you to be totally psyched about the products you purchase at gopro.com. If at any time within 30 days of receiving your order, you’re not 100% satisfied, you may return the products to us for a refund. No questions asked.
Where do I find my GoPro serial number?
Look on the inside of the I/O door on the side of the camera. Your serial number will be 14-characters in length, and begin with “C31.”
Can a GoPro be repaired?
We can now fix your favorite camera. Bring in any generation GoPro and we’ll fix it! Repairs include: Water Damage.
Does GoPro plus cover loss?
GoPro PLUS does not cover lost or stolen cameras. You will need to send in a camera in order to make the exchange.
Can you return a GoPro to Best Buy?
Best Buy has a fairly simple camera return process. You can return your camera, DSLR, camcorder, GoPro, for any reason within 15 days of purchase and full-frame cameras within 30 days.
How long does it take to get a refund from GoPro?
A cash refund indicates that a refund has been processed on our system to return the amount you paid to your account. It typically takes 10 to 15 business days before the amount is reflected on your account so please watch out for it.
How can you tell a fake GoPro?
There are two ways to determine which GoPro model you have.
- Look on the camera body. Most models have their model number printed on the outside of the body.
- Look for the serial number. Below, find a detailed chart to help you find and decipher the serial number from your GoPro.
Where is the GoPro 9 serial number?
For this GoPro camera, the only place you will find the serial number is inside the battery compartment. Remove the battery, and you will see the number printed inside.
How much does it cost to get a GoPro fixed?
GoPro will now replace a broken camera if you buy its $4.99 monthly service plan. GoPro announced new additions to its GoPro Plus premium subscription service, including a camera replacement if yours breaks. The service still costs $4.99.
Can you replace a cracked GoPro screen?
Betreff: GoPro hero 9 cracked rear screen (3 days old)
If you purchased with the GoPro Plus subscription, you can have the camera replaced. However this is not free as some people have claimed. There is a replacement fee (about 1/3 the price of a new camera). This can be done twice per year.
What do I do if I get water in my GoPro?
As advised by the GoPro community and people who have been there, here’s what to do if your GoPro gets wet.
- Do not turn it on. Take out the battery and microSD first.
- If it had gotten wet from salt water, immerse in fresh water for 30 seconds. This will help prevent corrosion.
- Dry the GoPro.
What is the difference between GoPro and GoPro plus?
With 20% savings on mounts and accessories, premium support and more, GoPro Plus delivers the ultimate GoPro experience. Haven’t upgraded to HERO5 yet? That’s okay; GoPro Plus will help out every GoPro user out there, no matter what camera model captured the content.
Does GoPro have a trade in program?
The GoPro TradeUp program lets you trade in a digital camera 1 for a discount on a new, top of the line GoPro. We’ll even cover the shipping both ways. Check it out at shop.gopro.com/tradeup.
Does GoPro plus cost money?
GoPro subscribers get everything for free, though they do have to log back into their account to access content on the cloud.
Why is my GoPro frozen?
There are five reasons that your GoPro camera might freeze up. They include inexplicable glitches, old software, bad SD cards, overheating, and water damage.
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