To change your email address:
- In the Wyze app, tap Account.
- Tap Email.
- On the Change email screen, tap New email address.
- Tap Change email.
- Tap the < back button to return to the Account screen.
- Scroll to the bottom and tap Sign Out to sign out of your account.
- Then, sign in to your account with your new email address.
How do I change my Wyze Cam account?
In the WYZE app, open the account tab. Select Sharing. At the bottom of the page, you will see an option to Share with a new user. Choose this.
Can you delete a Wyze account?
To delete your Wyze account:
Use the support menu to contact Support to request your account deletion.In the text box, write “Delete my Wyze account” then click Ask Question. Scroll to the bottom of the pop-out window, then click Contact Support.
Why can’t I log into my Wyze account?
Here are some troubleshooting steps you can do to try and connect to the internet from your mobile device. Try to reboot your phone as this will refresh your network connection. To reboot your phone, turn the phone all the way off and then turn the phone back on.
How do I log into my Wyze app?
Wyze App Setup Guide
- Tap Sign up on the app screen.
- Enter your email address, then set a password for your account.
- Tap Continue.
- Follow the on-screen instructions to finish setting up your account.
How do I change my password on my WYZE camera?
How do I reset my password?
- Click “Log In” at the upper right corner of wyze.com.
- On the Sign In page, click Forgot your password?.
- Enter your Wyze account email address and click Retrieve Password.
- In another browser tab, check your email for the verification code to reset your password.
Can you have 2 WYZE accounts?
Yes! Since network information is used by the device itself instead of being associated account-side, you can set up Wyze devices across multiple networks with no trouble.
How do I change my phone number on the WYZE app?
How do I change my phone number?
- In the Wyze app, tap Monitoring.
- Scroll down and tap Home Monitoring Settings.
- Tap Phone Number, then No, Update Phone Number.
- Add your new number, then tap Next.
- Check your messages and note the code.
- Return to the Wyze app and enter the code where prompted.
- You’re all set!
How do I contact WYZE?
Customer Support
There are many ways to contact us, our phone number is (206) 339-9646, or you can chat with an agent or create a ticket on the support site. We’re open for support between 4 am – 8 pm PT Monday through Friday, and 8 am – 6 pm PT Saturday and Sunday.
Can I look at my WYZE cam on a computer?
Watch Wyze Cam on PC Using an Emulator
Here’s what you have to do: Download BlueStacks to your PC.After you’ve installed it, open BlueStacks. In BlueStacks (which emulates an Android phone), Download the Wyze Cam app from the Google Play Store and log into your Wyze Cam with your credentials.
How do I contact WYZE by email?
Yes! Email us at [email protected] to let us know you’d like to change just give us 14days notice and we can upgrade or downgrade your plan ready for your next month.
How do I reset my WYZE base?
Reboot your Wyze Base Station to reestablish the connection.
- Unplug the base station from power, wait 5-10 seconds, then plug it back in.
- Once the status light is solid blue, the reboot is complete.
What is WYZE app used for?
The company’s first product, Wyze Cam, is a tiny security camera that you can affix to virtually any surface in your house, or leave standing up on your table or countertop. It records video in your home and updates you using a smartphone app when it detects motion, sounds, or alarms.
How do I change my password on the wise app?
How can I change my password?
- Click on your name in the top right-hand corner.
- Open Settings.
- Click Change password and continue.
- Type in your current password, and then type in the new one.
How do I change my password on Waze app?
Create or update your password
- Open Waze.
- Tap My Waze and then Settings.
- Scroll down and tap Account & login.
- Tap Password, enter your chosen password, and then tap Save.
Can I use the same WYZE account on two phones?
There is no limit to he number of Wyze devices you can share. The sharing feature is set per camera. To share multiple devices, you’ll have to invite users to each manually.
Can WYZE cameras be hacked?
Yes, the Wyze Camera can be hacked and somebody can have access to the live video of your home or office. Keep in mind that the camera is not “unckeable” but there are ways to reduce the problem and increase the camera security.
No, HMS is not a shareable service.
Currently we do not support sharing Wyze Home Monitoring Service.For now, you can share access to your cameras with people you trust in the Wyze app.
Does WYZE work with 5g?
Wyze Devices need to be connected to a 2.4GHz WiFi network with a WPA/WPA2 protocol. Wyze Devices cannot be connected to a 5GHz network.If your internet requires you to provide not only an SSID but also a username, account name and password, you will not be able to use Wyze Cam devices.
How do I reset my WYZE doorbell?
To factory reset your doorbell and chime:
- Press and hold the button on the side of Wyze Chime Pro for 3-5 seconds until it says “Reset successfully”.
- The WiFi signal LED will start flashing red > solid yellow > flashing yellow.
- The device is now ready to be set up again.
To set up your Wyze Cam or Wyze Cam Pan:
- In the Wyze app, tap Home, then tap + plus sign on the top left.
- Tap Add Device.
- Tap Cameras > Wyze Cam or Wyze Cam Pan.
- With your camera plugged into an outlet, tap Next in the app.
- Pull the base from your camera and single-press SETUP on the bottom of the camera.
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