Email [email protected] and ask them to cancel your account. Whether you’re looking for information on how to delete your Currys PC World account, unsubscribe or cancel a free trial, Emma can help.
How do I cancel my Currys knowhow cover?
You can cancel your insurance policy at any time. The easiest way to cancel your insurance is to click the Email us button below, then fill in the online form. Or you can call us on 0800 049 0221.
How do I book a repair with Currys knowhow?
Please contact us on 0344 561 1234 or contact us here to book your product for a repair. For items that need to be taken to our specialist repair centre (like TVs or laptops), we’ll arrange to collect your product from your home.
How long is Currys warranty?
12 months
Within the item’s guarantee period (normally 12 months from purchase), we may offer you a prompt repair service. We do not cover faults caused by accident, neglect, misuse or normal wear and tear.
How can I speak to someone at Currys?
If you need to speak to someone, you can call us on 0344 561 0000.
Can I contact Currys by email?
To send us an email, please select your reason for contacting on the form and fill in the details. Please make sure you include any relevant details such as your contact details and order / invoice numbers.
Why is it so difficult to contact Currys?
A Currys PC World spokesperson said: ‘Due to the high level of demand for vital technology, which keeps customers connected to loved ones, their families fed, clean and entertained, and helps them work from home and home-school children, we are experiencing some delays in our response times and occasionally in the
Do Currys do accidental damage?
We do NOT cover for accidental damage, cosmetic damage, loss or theft. In general, home insurance will cover theft and accidental damage but not mechanical breakdown. There is usually an excess charge on a home insurance to any claims made. We do NOT charge any excess on any of the benefits of our plans.
Is team KnowHow part of Currys?
Watchdog featured customers of Curry’s PC World and its service partner Team Knowhow, who had faced problems with repairs of their TVs. It has apologised to the customers we featured on the programme and has now resolved their issues.
Can Currys refuse a refund?
You need to give Currys PC World one opportunity to remedy the faults and if this fails, you have the right to reject the goods and demand a full refund without deductions. If 6 months has elapsed, the onus is on you to evidence that the fault was there at the time of purchase.
Does warranty cover accidental damage?
Warranties often don’t include cover for accidental damage or wear and tear or you have to pay extra for this. They may also not apply if you use the product for something other than it is intended and they may only cover certain things (for example, parts only, not labour).
What is a 5 year guarantee?
Imagine that when shopping for a new car, one dealer guarantees its product for five years, and the other provides a five year warranty for the same car.A warranty provides a promise from one party to the other that certain conditions, such as the quality or life span of a product, will be met.
What is an uplift number?
Normally, if a machine is reported as faulty, a technician visits to assess, and recommends a repair, replacement or a refund. In the case of a refund, the techie contacts Currys finance department and quotes an uplift number, whereupon the money is dispatched to the customer.
Who owns Currys Pcworld?
Currys plcCurrys
What is team Knowhowcloud?
Cloud Backup from Team Knowhow is an easy way to keep your photos, files and videos securely backed up online. Our easy-to-use software and apps will continue to backup your computer, smartphone or tablet without you having to remember.
Who can I complain to about Currys?
Currys (UK) complaints contacts
- Visit Customer Services.
- Email Customer Services on [email protected].
- Call Customer Services on 0344 561 1234.
- Tweet Currys Customer Service.
- Tweet Currys & PC World.
How do I contact knowhow?
Call the Knowhow Contact Centre on 0344 561 1234.
How do I get in touch with team knowhow?
If you require support and advice or for any reason your product isn’t working, please call the number that was given to you on purchase of your Care Plan, or call our Knowhow Contact Centre on 0344 561 1234; we will try to diagnose the problem and find a solution.
How do I ask for compensation for late delivery?
If you’ve ordered a package to be delivered to your house and it arrives late, you have a right to contact the retail company for a refund.
Request a refund from the company.
- Your order number,
- A shipping number (if provided),
- The date on which you placed the order, and.
- An emailed receipt.
What courier does Currys use?
Our courier partners (DPD and Royal Mail) have all updated their delivery processes to take extra precautions due to Coronavirus. Please use the DPD app to nominate a ‘safe place’ for your delivery to be left. If you’re not able to use the DPD app, DPD is still able to offer a contact-free delivery.
How long does Currys repair take?
within 7 calendar days
To get you back up and running quickly, where we are dealing with the fault, we aim to repair products within 7 calendar days.
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