Smart Home App – Add New User
- Tap the Menu icon (3 lines) in the top left corner.
- Tap Users.
- Tap Add User.
- Add in the new user’s name and PIN. Tap the toggle to allow mobile access.
- Customize user access choices.
What is guest access on Vivint?
With the installation of a smart lock, you can provide guests their own temporary codes to get in if you’re not home when they arrive. As soon as they leave, the code can be removed, securing your home once again. Guest access to your home can work smoothly with the right security system in place.
How do I invite someone to Vivint?
Smart Hub – Send Invitation to User
- Select Menu (three dots) on the panel home screen.
- Press Users.
- Enter your 4-digit PIN.
- Select the desired user.
- Scroll to bottom of page and press Email.
- Enter desired email and press Done.
- Scroll to bottom of page and press Send invitation.
Can I add my own devices to Vivint?
In conclusion, while Vivint does not allow users to use their own, third-party camera’s to the home security system, you still have the freedom to connect additional smart devices, like a smart door lock.
Does Vivint app work without monitoring?
Yes, you can use Vivint equipment without monitoring. However, you cannot use the app on your phone. You can still arm and disarm the alarm, and have it set up to automate things such as a door lock or thermostat whenever you leave.
How do I log into my vivint account?
Go to the Vivint website (www.vivint.com) and click on Customer Login in the upper right corner. Click on Need an account? Enter your email address (this email must be the same that we have on file with your account).
What is a verbal passcode for vivint?
Create a verbal passcode. This is any word or combination of words and numbers that can be used to verify the resident’s identity. This will be needed if the resident reaches out to Vivint Customer Support.
Is vivint transferable?
Is Vivint’s Service Transferrable? Yes, Vivint allows you to transfer your service, as long as the person you’re transferring it to is a qualified candidate.If you’re interested in transferring your service, call Vivint’s Customer Loyalty team at 1-800-216-5232 ext. 5025.
Can I see my vivint cameras online?
From your Vivint Classic app, you can view live video feed and access all your saved clips from your video recordings.To view live Video, select the Live tab and press play on the camera you would like to view.
Can you have 2 Vivint panels?
Users can have up to four of the Vivint Secondary Panels installed, in a customized configuration that best addresses the needs of each unique situation.
How do I add Schlage to Vivint?
To add a thermostat, door lock, or module to your system, complete the following steps:
- Go to your touchscreen panel and touch the home button.
- Tap Services.
- Tap the wrench icon.
- Enter your 4-digit PIN.
- Tap Add Devices.
- At this point, go to the device you want to add (door lock, thermostats, light module, etc.).
How do you add an outlet to Vivint?
Vivint Smart Plug (LAMP1) – Add to Go! Control
- Go to your touchscreen panel.
- Choose Services.
- Choose the wrench icon.
- Enter your installer code.
- Select Add Device.
- At this point, go to your light module and make sure it’s plugged in where you want it, and within 25 feet of the panel.
Does Vivint equipment work with another company?
The cameras that Vivint provides are designed exclusively for use with their own monitoring service. They will be rejected by any other video surveillance platform. They cannot be taken over by another alarm monitoring company.However, Vivint built their cameras so that they will not work with other companies.
Does Vivint remove equipment?
You can either remove your system yourself or a Smart Home Pro can professionally remove your equipment for you for only $149. If you remove the panel yourself, use the SkyControl instructions or the Go! Control instructions. We will install everything you brought with you from your old home.
Why can’t I log into my vivint account?
If you can’t log in, there’s something wrong with your email or password. Request a password reset by clicking the link on the sign-in screen.
How do I email vivint?
Email [email protected]. Vivint chat.
How do I change my vivint account?
If you are interested in the Account Transfer process, please call our Customer Loyalty team at 1-800-216-5232 ext 5025.
How do you change the combination on a Vivint lock?
SkyControl 3.0 – Change Door Lock Code
- At the home screen, tap the menu icon in the lower right.
- Tap Users.
- Enter your 4-digit PIN.
- Select the user you want to edit.
- Make sure their Separate lock PIN option is toggled on.
- Select Lock PIN to add or edit their door lock code.
Do Schlage locks work with Vivint?
Technically, Vivint may well work with any Z-Wave enabled lock, but it specifically uses Kwikset Z-based locks. So you may want to try Yale, August, and Schlage Z-Wave enabled locks. But for perfect and easy integration with Vivint, we strongly recommend Kwikset Z-based locks (see our picks above).
How do I access my Vivint installer toolbox?
All controller functions are accessed through the installer toolbox, which is hidden in the user interface. It can be accessed by touching a text area on the settings screen and then entering the installer PIN code (see Figure 2 and Figure 3). The SmartHub can be used to replicate Z-Wave network information.
How many users can you have on Vivint?
Your system will support up to 31 unique user codes, so you can give one to the babysitter and your in-laws who only visit once a year. Adding a new user to your system online is easy.
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