In most states, you can fight Comcast by suing in small claims for an amount under $5000 or $10,000, which is enough to cover most claims against Comcast. Usually Comcast will contact you to fix your problem before you have to show up in court.
Can you sue xfinity for slow Internet?
You can sue Xfinity in the California Small Claims Court nearest to you.In California, Xfinity will not be allowed to have an attorney at the small claims hearing. This is done so that there is an even playing field. Instead, a non-attorney employee will have to represent them.
How do I file a complaint against Comcast?
Comcast complaints contacts
- Visit Customer Care.
- Call Customer Care on 1 (800) 934-6489.
- Email Customer Care on [email protected].
- Tweet Comcast Customer Care.
- Tweet Comcast.
- Watch Comcast.
How do I sue Comcast?
Suing Comcast with the help of DoNotPay
- Check whether your case against Comcast is suitable for small claims court.
- Compose a demand letter.
- Complete the needed court forms.
- File your complaint against Comcast with the appropriate court.
- Serve Comcast.
- Appear for your court date.
How do I report slow Internet to Comcast?
How to Report a Service Issue
- You can report an issue by going to the Xfinity Status Center.
- We’ll check for other device outages in your area, and you can enter your mobile number if you’d like to receive text message updates from us.
- After you click Submit, you’ll see a confirmation message.
Does Comcast have a legal department?
The best way to contact our legal department is to call the business support line at 1-800-391-3000 and asked to be transferred to the legal department.
Can I sue Comcast for harassment?
Can you file a lawsuit against Comcast? The Comcast Agreement for Residential Services clearly states that any disputes involving a customer and the company should be resolved through individual arbitration. That means that customers cannot sue Comcast in court.
Does Comcast have a complaint department?
If the problem does not clear up, please feel free to chat with us at www.xfinity.com/support/contact-us or call us at 1-800-XFINITY, and a customer service representative will attempt to address that issue. We will try to resolve any complaints you have concerning the quality of our signals promptly and efficiently.
Do FCC complaints do anything?
The FCC cannot resolve all individual complaints, but we can provide information about your possible next steps. The collective data we receive from complaints helps us keep a pulse on what consumers are experiencing, may lead to investigations and serves as a deterrent to the companies we regulate.
What happens when you file a complaint with FTC?
The FTC cannot resolve individual complaints, but it can provide information about what steps to take. The FTC says that complaints can help it and its law enforcement partners detect patterns of fraud and abuse, which may lead to investigations and stopping unfair business practices.
Is there a class action lawsuit against Comcast?
Hodges filed the class action lawsuit against Comcast, alleging the cable company fails to tell subscribers how long Comcast will maintain their personally identifiable information.The lawsuit also says these actions by Comcast also constitute violations of the California Invasion of Privacy Act.
Why is xfinity being sued?
Comcast was a suit filed by Jon Hart, a citizen of California against Comcast in Alameda County. Comcast is a provider of internet access and services. The suit alleged that Comcast was illegally interfering with certain types of internet traffic, such as BitTorrent.The case has since been settled out of court.
How Can I sue my cable company?
There are a number of ways you can contact the FCC if you have a complaint about a cable company that falls under its jurisdiction. You can visit the FCC Complaint Center to file your complaint online or get the right information to mail it, or you can call 1-888-225-5322 for information and general questions.
Why is my internet so slow all of a sudden 2021?
Slow internet speeds can be caused by a number of things. Your router could be outdated or it could be too far away from your TV or computer, for example. Those fixes may be as easy as restarting your modem and router or upgrading to a mesh network. But another reason for your slow Wi-Fi could be bandwidth throttling.
How can I tell if Comcast is throttling my connection?
What is this? Once you’ve selected your preferred VPN, run a speed test on your connection twice: once with your VPN turned off and once with it turned on. If you notice discrepancies between the two tests, your ISP is likely throttling your internet connection.
Is 1.2 TB of data enough?
Comcast said 1.2 terabytes is a massive amount of data, enough to watch 500 hours of high-definition video, or video conference for nearly 3,500 hours a month.
How long does Comcast keep Internet history?
180 days
Comcast currently maintains Internet Protocol address log files for a period of 180 days. If Comcast is asked to respond for information relating to an incident that occurred beyond this period, we will not have responsive information and can not fulfill a legal request.
Does Comcast work with police?
Comcast is often asked to assist law enforcement agencies and government entities in their criminal or administrative investigations, and we do so while protecting subscriber privacy as required by law and our subscriber privacy policies.
Does Comcast keep Internet history?
Xfinity doesn’t keep a record of where you go! One of the major concerns that individuals have regarding their ISPs is that they create profiles on the basis of their browsing history and sell them to companies.
How do I sue Comcast in small claims court?
Your Comcast contract forbids you from suing Comcast in a real court, but you can still argue your case in Small Claims Court. In most states, you can fight Comcast by suing in small claims for an amount under $5000 or $10,000, which is enough to cover most claims against Comcast.
How do you file a complaint against Comcast with the FCC?
Phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322); ASL: 1-844-432-2275. Mail (please include your name, address, contact information and as much detail about your complaint as possible):
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