Should you wish to become an online customer, and have access to your account details online 24 hours a day, please follow the registration process:
- Have your most recent bill available as you will be asked for certain information for validation purposes.
- Press the “Register” button below.
How do I register my Eskom prepaid meter?
To register a prepaid meter, call 0860037566 with the ID number of the person in whose name the meter is to be registered, the pole number of the pole feeding their home and if possible, the meter number of an immediate neighbour whose meter is registered on the system.
How do I register my prepaid meter?
All you need to do is complete the form on the inside of the meter packaging, or call 087 55 111 55, and we’ll register and activate your meter. Key Information to proceed are the owners details (particularly bank account) and the applicable local tariffs (a recent municipal statement is enough).
How do I register for electricity with Eskom?
Email it to [email protected] – ensure that you get a reference number. Eskom will do the following: Do a site visit at your home to plan the connection – the Eskom Call Centre will contact you telephonically or via sms to arrange a date and time for the site visit. Select the appropriate line / cable route.
How do I register my electricity units for free?
“You can claim your FBE token by dialling *130*269# from your mobile or contact your local municipality to find out if you qualify and how to apply,” said the electricity provider, while reiterating that only households that earn less than a certain amount per month qualify for FBE.
How do I register my free basic electricity meter number?
To claim FBE:
- Dial string *130*269#
- Select FBE.
- Select NEW.
- Enter your Meter number.
- Confirm meter number.
- Click Dismiss, then SMS will be sent to you.
How do I activate PHED prepaid meter for the first time?
Click on (PHED)Port Harcourt Electricity Company prepaid. Fill in your Mastercard/Visa card details appropriately in the box provided. Within a few seconds, a token is generated and sent to your mobile number. Enter this token correctly on your prepaid meter, then you have prepaid meter credited automatically.
How do I reset my Eskom prepaid meter?
Press the I key followed by 008. The consumption and number of days are displayed on the meter. The day and consumption counters will be reset by pressing the i key twice.
How do I load prepaid electricity on Eskom?
- Use the meter number on your card or receipt to buy your prepaid electricity.
- Once you have bought your electricity token, punch the token number into your CIU at home to load the electricity units into your meter.
- How to use your Smart Meter.
- It is important to only buy your electricity from legal vendors.
How do I submit an Eskom meter reading?
You can now submit your meter readings directly to us via one of these channels: call 0860037566 / SMS 35328 / Email [email protected] / MyEskom Customer App bit.ly/2uyIYwd Here’s how you can read your Eskom electricity meter eskom.co.za/CustomerCare/C…
How do I check my Eskom account online?
Use the following link, https://csonline.eskom.co.za, to access the CS Online Website directly. To automatically save this link as a bookmark in your browser click here. To have access to our services please select the Registration or Login links above.
How do I contact Eskom by SMS?
Eskom Hld SOC Ltd – SMS #Eskom Customer Services on 35328. Include 10 digit account /meter number, short description of query & contact info.
Is Eskom giving away free electricity?
ESKOM ENCOURAGES INDIGENT HOUSEHOLDS TO CLAIM FREE BASIC ELECTRICITY. WEDNESDAY, 29 SEPTEMBER 2021: Free Basic Electricity (FBE) – a longstanding government initiative implemented by Eskom and municipalities – is available to indigent households and aims to improve their quality of life.
How do you get free units on Eskom?
ESKOM’S FREE BASIC ELECTRICITY
As measured and confirmed by the power utility, the low income households are identified by local municipalities and included in a list of FBE beneficiaries (qualifying people). The beneficiaries collect their FBE vouchers on a monthly basis from Eskom vending outlets.
How do I claim my free units at capitec?
STEP 1: Dial *120*321# on your cellphone. STEP 2: Dial 1 to select Prepaid. STEP 3: Dial 3 to select Electricity. STEP 4: Dial 2 to select Claim Free Basic Electricity (FBE).
How do I get my capitec Power Token?
You go to the Capitec Banking App, and then go to buy electricity, and then go to the beneficiary of where you are buying electricity, press the 3 dots at the top right and press history and then enter on the date you bought electricity. You will then find the meter number there. Hope this helps someone.
How do I register for Eskom FBE?
Dial *120*4885# and select option 1 for FBE Token. Enter your 11 or 13 digit prepaid meter number and receive your token on your cellphone. Standard call rates apply.
Currently supported municipalities for FBE tokens via USSD are:
- Eskom.
- Ethekwini Municipality.
- City Power.
- Kwadukuza Municipality.
How do I get my PHED token?
Buying prepaid meter token online is easier, faster and more convenient.
The steps involved in generating PHED prepaid token through smart meter is highlighted below:
- Visit any of the disco offices close to you with your smart meter card.
- Present your smart card to them.
- Request and pay for the credits you can afford.
How can I buy PHED prepaid online?
You can top-up your PHED prepaid meter online in a few easy steps.
Paying Your PHED Electricity Bill Takes a Few Easy Steps:
- Sign up or log in using your email address and password.
- Select Electricity from the list of services.
- Select your contract type – prepaid (postpaid is currently unavailable for PHED)
Why is my prepaid meter not connecting?
Solution 1: Ensure you plug in your meter to the socket (not extension). If this fails, look for RECHARGEABLE batteries, plug in to the socket. Solution 2: Ensure that the CIU cable is not faulty by using another CIU cable then plug it back to the socket.
What do I do if my prepaid meter is not working?
Unplug the keypad and plug it into a different power outlet socket that is closer to the main distribution board. Unplug all the appliances near the keypad. Systematically disconnect other household appliances that are plugged in and switch on and see if any one of them is causing the problem (eg DSTV etc).
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