How Do I Access My Wyze Account?

Your Account is your management portal for the Wyze app and your profile. You can access this with the Account tab at the bottom of the Wyze app, and on wyze.com.

How do I log into my Wyze account?

Launch the Wyze app, then tap Sign up. Enter your email address, password, and your password once more to confirm. Tap Continue. Check your email for an email from us to verify your account.

Why can’t I log into my Wyze account?

Here are some troubleshooting steps you can do to try and connect to the internet from your mobile device. Try to reboot your phone as this will refresh your network connection. To reboot your phone, turn the phone all the way off and then turn the phone back on.

Can I look at my WYZE cam on a computer?

Watch Wyze Cam on PC Using an Emulator
Here’s what you have to do: Download BlueStacks to your PC.After you’ve installed it, open BlueStacks. In BlueStacks (which emulates an Android phone), Download the Wyze Cam app from the Google Play Store and log into your Wyze Cam with your credentials.

Where are Wyze photos stored?

All Wyze cameras include free 14-day cloud storage for 12-second event videos. Event videos are store in the AWS cloud via end-to-end encryption.

What is Wyze password?

On the Wyze website:
Click “Log In” at the upper right corner of wyze.com. On the Sign In page, click Forgot your password?. Enter your Wyze account email address and click Retrieve Password. In another browser tab, check your email for the verification code to reset your password.

What is Wyze verification code?

In the Wyze app, tap Account > Security > Two-Factor Authentication. Then tap Verification by Authenticator app, and select the authentication app you prefer. Copy the key generated from the Wyze app and paste it into your selected authenticator app. Verify the 6-digit code generated by entering it in your Wyze app.

How do I change my email on WYZE?

To change your email address:

1. In the Wyze app, tap Account.
2. Tap Email.
3. On the Change email screen, tap New email address.
4. Tap Change email.
5. Tap the < back button to return to the Account screen.
6. Scroll to the bottom and tap Sign Out to sign out of your account.
7. Then, sign in to your account with your new email address.

How do I contact WYZE by email?

Yes! Email us at [email protected] to let us know you’d like to change – just give us 14days notice and we can upgrade or downgrade your plan ready for your next month.

How do I change my phone number on the WYZE app?

How do I change my phone number?

1. In the Wyze app, tap Monitoring.
2. Scroll down and tap Home Monitoring Settings.
3. Tap Phone Number, then No, Update Phone Number.
4. Add your new number, then tap Next.
5. Check your messages and note the code.
6. Return to the Wyze app and enter the code where prompted.
7. You’re all set!

Can you view WYZE Cam online?

With Camera web view, owners will be able to view their Wyze Cam’s live stream and recorded videos from any web browser.Users won’t need some sort of security hub, sensors, or additional cameras, either.

Can I view WYZE cam away from home?

Travel Mode gives you the freedom to use your Wyze Cam Outdoor anywhere, even when you’re away from home. This feature lets you use the camera without an internet connection, and it can be enabled on the camera or Base Station.

Can you watch WYZE Cam online?

You can view a live video stream of your Wyze Cam directly from the Wyze app whenever you’re connected to the internet.

How do I access Wyze gallery?

It is viewed by tapping More and then the Album button, or by leaving the Wyze app and viewing the Wyze album in your phone’s photos or gallery app.

How do I access my Wyze SD card?

Use the Playback feature to view video footage stored on your microSD card. To view the recorded footage, enter the Live Stream view for your camera and tap the View Playback button. Tap and drag the timeline to view recorded video from a specific point in time.

Can Wyze record longer than 12 seconds?

Cam Plus is tied and bound to a Wyze Cam, but that camera only records 12-second videos. Instead of recording full length videos showing the entire event, you only have 12-second videos.

How do I get my WYZE back online?

Reboot your Wyze Base Station to reestablish the connection.

1. Unplug the base station from power, wait 5-10 seconds, then plug it back in.
2. Once the status light is solid blue, the reboot is complete.

How do I delete my WYZE account?

To cancel your Cam Plus subscription:

1. On the top right, click Sign In and sign into Services.
2. Enter your login details, then click Log In.
3. Under My Subscriptions, click Edit next to Cam Plus.
4. Click Cancel Subscription, then Yes cancel subscription to confirm.

Does WYZE have 2FA?

Wyze accounts have the option of being secured with Two-Factor Authentication (2FA) to help provide you with more control over who can access your account.

Where is my Wyze activation code?

You received the code in the email address attached to your Wyze account when your Core Starter Kit shipped. If you redeemed the code at Wyze Services and it was added to your account and you still cannot see the Start Setup screen, continue below.

Can Wyze cam be hacked?

Yes, the Wyze Camera can be hacked and somebody can have access to the live video of your home or office. Keep in mind that the camera is not “unckeable” but there are ways to reduce the problem and increase the camera security.