How Do I Get August Lock Back Online?

Open your August App and go to the Setting’s menu (gear symbol).

If you’ve checked your connection and the Internet is working, try the following to reboot your August Connect:

1. Unplug the device from the outlet.
2. Plug the Connect back into the outlet.
3. Hold the reset button for 5 seconds, and release.

How do you make August lock discoverable?

Go to Settings – Select Bluetooth – Toggle the Bluetooth off for 30 seconds and then toggle back on. At this point, check whether you can connect to your lock over Bluetooth. If you are unable to connect, go to the next step.

Why does my August lock say unavailable?

If you are unable to operate the Smart Lock remotely using the App, your Connect Wi-Fi bridge may be offline. This article can help you get your August Connect back online. If you are unable to operate your Smart Lock using the App, we recommend rebooting the device.Try operating the lock using the App.

Why does my august lock lose WIFI connection?

As you probably know, the August Wi-Fi Smart Lock does not support the 5GHz Wi-Fi network band, but 2.4GHz. So if your lock keeps losing connection, chances are you have a dual-band router, and it automatically switches between the two bandwidths (5GHz and 2.4GHz).You can do this via your router’s Wi-Fi settings.

How do I connect my august lock to WIFI?

Tap Set Up A Device.

1. Open the August Home App.
2. Tap the Menu icon.
3. Tap Settings.
4. Tap Set Up August Connect.
5. Tap Begin Scan to start connecting to Wi-Fi.
6. Type in your Wi-Fi password.
7. The Connect will show that is connecting.
8. Tap Done.

How do I reset my August Smart Lock?

Once you have disconnected the keypad, it’s time to reset the lock itself:

1. Open the August smartphone app and go to the lock circle screen.
2. Tap on the settings menu (represented with a gear icon)
3. Tap on the lock you want to reset.
4. Scroll down to ‘factory reset’
5. Tap on ‘Reset Lock’

How do I connect my August Smart Lock to WIFI?

Android

1. Open the August App and select the associated Home from your Keychain.
2. Select the gear icon to navigate to Lock Settings.
3. Select the associated device to open Lock Settings.
4. Scroll to the Utilities section and select Connect to Wi-Fi Network.
5. Select BEGIN WI-FI SETUP.

How do I reset my august lock?

To perform a hard reset on your Connect, leave the device plugged in and hold the reset button down for 5 seconds, then let go. You should see a pulsating green light, which indicates that the device is back in set up mode.

Why does my August LOCK keep going offline?

Your Connect may be offline due to an Internet connectivity issue.If you’ve checked your connection and the Internet is working, try the following to reboot your August Connect: Unplug the device from the outlet. Plug the Connect back into the outlet.

How do I fix my august lock?

Below are steps on how to fix it:

1. Taking the smart lock off of your door and turning it on its back.
2. Undo the latches on both sides to remove the metal cover and use a Philips #0 screwdriver to take off the cover.
3. Take out the gears and replace them to get your smart lock working again.

How do I reset my August connect Wi-Fi?

Open the August App and go to House Settings. Select the Doorbell or August Connect Settings menu. Scroll to Factory Reset. Select Reset Doorbell or Reset Connect.

How do I fix August connect?

Check that your wireless router is plugged in and powered on. Then, connect your Wi-Fi to a computer or other device to ensure it is working properly. Your Wi-Fi name and/or password may have changed. Reset the Connect by holding down the button for 3 seconds and set up again using the August App.

How do I connect August to New Wi-Fi?

1. Setting Up August Connect (Android)
2. Select Settings.
3. Select Your Lock in Lock Settings.
4. Select Set Up August Connect.
5. Select Begin Scan to Start the Connection Process.
6. Enter Your Wi-Fi Password.
7. The Connect is connecting to Your Wi-Fi Network.
8. Select Done.

Does August lock work without wifi?

Do August smart locks work without Wi-Fi? Yes, August smart locks can be operated without Wi-Fi as they can also connect via Bluetooth or Z-Wave. However, you need Wi-Fi if you’re looking to control your lock remotely. If you’re still curious about how the August smart lock works, you want to continue reading.

Where is the smart network switch?

With Mobile Data enabled, go to Menu > Settings > Wi-Fi. Tap the action button (More button on some Samsung devices). Tap on smart network switch. Set it on OFF if you want it disabled or ON if you want to enable Smart network switch.

How do I pair my august lock?

In the August App, go to the side menu (upper left), tap Set Up New Device. Choose Set Up An August Connect. Choose a lock with which to associate your Connect. When prompted, plug connect into an outlet near your door and then follow the in-app instructions.

How do I reinstall my august lock?

Factory reset instructions

1. On your phone, open the August App and go to the lock circle screen, which is the screen that shows you whether your door is locked or unlocked.
2. Select the Settings menu (gear icon).
3. Select the device you wish to reset.
4. Scroll to factory reset.
5. Select “Reset Lock”.

How do I reset my electronic lock?

A factory reset will delete all codes associated with the lock.

1. Make sure the door is open and unlocked.
2. Press and hold the program button for 30 seconds using the SmartKey tool or a paper clip. You will hear one long beep.
3. Press and release the program button. You will hear one short beep.

How do I reset my august lock app?

How to Reset Your Connected by August Module

1. Open the August App while you are in Bluetooth range of the lock.
2. Go to House Settings and select the host lock.
3. Open Lock Settings.
4. Scroll to Factory Reset.
5. Select RESET.

Do you need August connect with HomeKit?

Yes, if you have a compatible Apple bridge within Bluetooth range of your August Smart Lock that is setup to work with HomeKit.PLEASE NOTE: An Apple bridge (i.e.: AppleTV, HomePod, etc.) is required to operate HomeKit remotely for every version of August Smart Lock.

How do you put a August lock in pairing mode?

To begin the inclusion process:

1. Open the August App and navigate to Lock Settings.
2. Go to Z-Wave Settings. The first time you perform this action the screen will state that “The Lock is not connected to a Z-Wave Network”
3. Tap Add to a Z-Wave Network and follow the instructions to begin the inclusion process.