How Do I Remove My Ezviz Camera?

How to delete my EZVIZ account permanently?

1. Tap on the More tab.
2. Tap on the “Account Security”
3. Tap the “Delete Account”
4. Please make sure that all the devices under this account have been removed before you delete your account.

Where is the reset button on EZVIZ camera?

EZVIZ Tech Team see less Hello customer, The reset button is near the sd card slot. Please press for more than 10s and your camera will reset to the factory settings.

How do I connect my EZVIZ camera to another account?

How to Share EZVIZ Devices with Friends and Family?

1. Log into the EZVIZ mobile app.
2. Select the camera you wish to share > then from the top right corner, tap on the share icon.
3. Follow the prompt > input the customer’s valid email/phone number registered with EZVIZ.
4. Click on “OK” to complete the settings.

What is the default password for EZVIZ camera?

12345
Step1: Log in the camera, the User Name is ‘admin’, the Password is ‘12345‘ by default.

How do I unlock my EZVIZ camera?

1) Click the “Forgot Password” in login page at EZVIZ mobile app. 2) Enter the user mobile phone number or email address/username, depending on the method the account was registered. 3) A 4-digit verification code will be sent to the user to input and complete his/her password change or recovery.

How do you delete EZVIZ video history?

Please follow the steps to use your mobile app to delete videos from the SD card;

1. Log into the EZVIZ mobile app.
2. Tap on the serial number or the name of the camera.
3. Scroll down to the storage status and tap on storage status.
4. Select memory card and tap on reformat.

Why is EZVIZ offline?

1) Check the indicator lights on the device; ensure that the device is in configuration mode. 2) Ensure that your router is functional and can go online to the internet and ensure that you do not have multiple devices on your network.

Can you connect 2 phones to EZVIZ camera?

EZVIZ devices can only be added to one EZVIZ account, however you can use the same login credentials to view your device from multiple phones.If you need assistance please contact our team of experts by telephone at 1-855-693-9849 or by email at [email protected].

How do I change my EZVIZ password?

1. Open the EZVIZ app.
2. Tap on the More tab.
3. Tap on your name.
4. Tap Change Password and input old and new passwords.

Does Ezviz record all the time?

Download the PC application, “EZVIZ Studio”. Login into the account, go to device advanced settings, Click “Event-Schedule-Recording Schedule” and choose all-day recording template.

How do I set up my Ezviz camera?

1. Login the EZVIZ account which you have registered.
2. Press the “+” sign to begin the process of adding your device.
3. From the device sticker located on the back/bottom of the camera scan the QR code or manually input the serial number of the device.
4. Follow the wizard to add your device to your EZVIZ account.

Do Ezviz cameras record all the time?

Download the PC application, “EZVIZ Studio”. Login into the account, go to device advanced settings, Click “Event-Schedule-Recording Schedule” and choose all-day recording template.

How do I get rid of Hangzhou EZVIZ?

To solve the problem:

1. Right-click the taskbar and select Task Manager.
2. Click more details.
3. Click Startup.
4. Right-click any applications you wish to disable. In this case it would be Hangzhou Ezviz or something similar.
5. Click disable.

What is status light on EZVIZ?

LED Indicator • Solid Red: Camera starting up. Slow-flashing Red: Wi-Fi connection failed. Fast-flashing Red: Camera exception (e.g. Micro SD card error). Solid Blue: Video being viewed in the EZVIZ app.

How do I fix my offline camera?

If the camera is still offline, there may be a problem with your home network. You can reset your home router and/or modem. A) Power off the camera (unplug the camera, or hold the button down for 5 seconds until the lights turn off; press it to turn it back on after about 1 minute.)

Why does my security camera keep going offline?

Security cameras go offline for three main reasons: power outages, loss of internet, or failure of the camera’s components (broken parts or wires). Knowing some quick troubleshooting tips will help you get your camera back up and running in no-time.

Why are my security cameras offline?

There are several reasons why your camera may be offline, including a depleted battery, high bandwidth usage, updated router settings, or wireless interference. The camera is designed to automatically re-connect once there is internet available.The camera should turn on as soon as the power cable is connected.

How many devices can EZVIZ camera connect?

You can have up to 128 EZVIZ devices added to one EZVIZ account.

How many cameras does the EZVIZ app have?

Now up to 4 Cameras! A free 30-day CloudPlay trial comes with each EZVIZ camera purchase. Subscription is available per camera.

How do I use the EZVIZ app?

Just press the button on the EZVIZ App and let EZVIZ do the rest. Turn any part of your video history into a clip that you can share with friends, family or even the police. Even with a host of powerful features, the EZVIZ App is still simple to use.

How do I add another phone to my EZVIZ account?

How to add a new device in the EZVIZ App

1. Log in your EZVIZ App.
2. Tap the “+” in the top right of the Home page to add a new device.
3. It is recommended to scan the QR Code on the cover of this manual or on the body of the camera to add the device.