Make sure the Wi-Fi network is a 2.4 GHz network. The Smart Wi-Fi Light will not connect to a 5 GHz network. If your Smart Wi-Fi Light is already on the right frequency, make sure that your phone is not using a VPN app in the background.The Wi-Fi connection may not have good coverage during set up.
Why are my smart bulbs unresponsive?
If a device Alexa connected to is unresponsive, start by checking your Wi-Fi. Your home network might be inactive or unstable, causing connectivity problems between Alexa and the device in question. This is the first thing you should get out of the way. Check that the connection is active and stable.
How do you reset a smart light bulb?
Factory Reset Smart Light Bulbs (Bluetooth + Direct Connect)
- Start with light off for at least 5 seconds.
- Turn on for 8 seconds.
- Turn off for 2 seconds.
- Repeat this process 5 more times, or until the light bulb flashes. The light will flash 3 times if it has been successfully reset.
Why is my smart life bulb offline?
Smart lights are offline due to technological difficulties. These issues commonly include poor wi-fi signal strength, a power outage, or equipment failures. When smart lights will not come back online, do a factory reset. By doing so, it will allow the lights to reboot and reconnect to a device.
Why is my Alexa not lighting up?
Unplug the power adapter from the device or the outlet. Wait 3 minutes and then plug it back in. If the issue persists, verify that you’re using the power adapter that came with your device. For more help, try our Echo & Alexa forum.
Why is my Alexa lighting up but not responding?
If Alexa and your Echo aren’t responding, try changing the wake word and see if that gets your smart speaker and digital assistant back up and running. Reset the Alexa-enabled device to factory defaults. If all else fails, try resetting the Alexa-enabled device back to factory defaults to fix the issue.
Why has Alexa stopped controlling lights?
Check that your smart home device is on. If your device is battery operated, try inserting new batteries. Make sure your Alexa device and the Alexa app have the latest software version. If your smart home devices are connected through a skill, disable and then re-enable the skill.
How do I reconnect my smart bulb to Alexa?
Connect a Smart Light Bulb to Alexa
- Open the Amazon Alexa app on your mobile device.
- Select the Devices tab.
- Choose All Devices.
- Scroll down to find the smart light that you want to connect.
- Tap the smart light’s name to complete the setup.
How do I fix unresponsive smart plug?
If your Amazon Smart Plug stopped working, restart your device.
- Unplug your Amazon Smart Plug from the outlet, and then plug it back in.
- Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds.
Video: This is the best smart speaker
First-generation Amazon Echo (and Dot): Locate the reset button on the bottom of the Echo speaker. Then use the end of a paper clip to press and hold the button for 5 seconds. The light ring on the device will turn orange and spin, signifying that it properly reset.
How do I pair Alexa?
To pair a Bluetooth-enabled speaker with the Amazon Echo:
- Power on the speaker and put it in pairing mode.
- Go to alexa.amazon.com in a web browser or open the Amazon Alexa app on iOS or Android.
- In the left menu, select Settings.
- Under Devices, select the Alexa device you want to pair with the speaker.
- Select Bluetooth.
Why is my Alexa not connecting to Wi-Fi?
Restart the Alexa-enabled device. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again.If the hardware is working properly, find another device on your Wi-Fi network, disconnect it, then reconnect it using the same password you use to connect Alexa.
Why is my Alexa offline?
Causes of Alexa Saying the Echo Is Offline
The Alexa app on your smartphone or Echo device might be outdated, or the Echo might not be connected to power. The Wi-Fi may be spotty or malfunctioning, or the Echo might be situated too far from the router.
Why is Alexa flashing blue?
A blue light on your Echo speaker, with spinning cyan, appears happens when you start up your Alexa speaker and systems are initialising.When it starts flashing blue it means Alexa is responding to your request.
Why are all my smart devices offline?
Smart Life devices go offline due to overloads in your router when your router renews the LAN/WAN IP address, or if there are errors stored in its cache. Solutions to this problem include clearing the cache or using a dedicated 2.4g WiFi router for Smart Life devices.
How do I connect my Alexa to WiFi?
To connect to WiFi:
- In the Alexa app, open the left panel menu and then select Settings.
- Select Device Settings.
- Choose your device.
- Select Change next to WiFi Network and follow the prompts in the app.
How do I reset my hue bulbs Alexa?
In the Alexa app navigate to Smart Home >> question mark in the top right corner >> ‘RESET PHILIPS HUE LIGHT’.
How do I reset my smart socket?
Reset the smart plug to factory defaults, then follow the initial setup instructions again. Unplug the Smart Plug, then press and hold the power button. Continue holding the button, plug the Smart Plug into an outlet, then release the button when you hear a click (about 4 seconds). The LED will be solid.
Why does smart plug become unresponsive?
If your Amazon smart plug is not responding, make sure the outlet it’s plugged into has power. If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp.
How do I reset my smart plug?
Smart Plugs
- Unplug and wait 10 seconds. Press and hold the button on the plug. While holding the button, plug into an outlet. For plugs with lights, release the button once you see the LED light up.
- Restart Discovery.
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