Can’T Connect To Hik-Connect?

What causes the Hik-connect failed problem

1. The Hik-connect service is not enabled on the device;
2. The local Internet connection is down;
3. There’s a firewall blocking the communication;
4. Incorrect DNS setup on the device.
5. You are using a non-official Hikvision device.

How do I get my HIK-connect back online?

1. Open the Main Menu by clicking the Cog icon and then browse to Network > TCP/IP.
2. Set your Preferred DNS Server so that it is the same as your IPv4 Default Gateway and set your Alternate DNS Server to 8.8. 8.8 and press Apply.
3. To check if this has worked browse to Network > Advanced > Platform Access.

How do I connect to HIK-connect?

Enabling Hik-Connect Service on Web

1. Open the web browser on your PC.
2. Input the device IP address and press the Enter key on your keyboard.
3. Input the device user name and the device password to login.
4. Tap Configuration – Network – Advanced Settings – Platform Access to enter the Platform Access page.
5. Check Enable.

How do I refresh HIK-Connect app?

Administrator

1. Open Hik-Connect if you have it already installed, and press the Upgrade Now button in the popup.
2. Press Download when the prompt to do so appears at the bottom of your screen.
3. Select Install when the prompt to do so appears at the bottom of the screen.

Why HIK-Connect is not working?

Make sure your phone has connected to a Wi-Fi network.Make sure the device is powered on and then tap OK on the Initialize Device page to enter the Network Connection page. Note: If you have set the device before, you should reset the device. Tap How to Reset and follow the instructions to reset your device.

Why is my CCTV showing offline?

There are several reasons why your camera may be offline, including a depleted battery, high bandwidth usage, updated router settings, or wireless interference. The camera is designed to automatically re-connect once there is internet available.

Can’t add device HIK-connect?

Add a Device by Hik-Connect Domain

1. On the device list page, tap > Manual Adding to enter the Add Device page.
2. Select Hik-Connect Domain as the adding type.
3. Enter the device serial No.
4. Tap to search the device.
5. Tap Add on the Result page.
6. Enter the device verification code.
7. Optional: Tap Configure DDNS to configure DDNS.

Where is my hikvision verification code?

Go to Remote Configuration->Network->Hik-Connect. 3. Click the device to view its verification code.

How do I connect my iPhone to HIK?

How To Add Your Device and View Your Cameras With The Hik-Connect App

1. Enter your CloudP2P (also known as Guarding Vision or Hik-Connect) credentials to login to your account.
2. Tap the plus sign in the center of the screen to add a new device via QR Code.
3. Use your phone’s camera to scan the QR Code.

How do I set up hikvision on my iPhone?

Setting up Hikvision App on iPhone

1. Click below to Install the Hikvision iVMS-4500 app. iPhone. iPad.
2. Select America USA as your region and press enter.
3. Accept Permissions.
4. Press the menu button.
5. Press Devices.
6. Press Add Devices.
7. Fill in required information and click save when done.

How can I access my CCTV on mobile?

HOW TO CONNECT CCTV TO ANDROID OR IPhone ?

1. Step 1: CONNECT DVR TO MONITOR DIRECTLY.
2. Step 2: CONFIGURE CCTV DVR SETTINGS.
3. Step 3: NOW CONFIGURE WIFI ROUTER FOR DVR.
4. Step 4: CONNECT DVR TO WIFI VIA LAN CABLE.
5. Step 5: CHECK THE SETTINGS.
6. Step 6: NOW CONNECT TO ANDROID PHONE.

Can you get Hik-Connect on Android?

The Hik-Connect mobile client (Android), which can generally manage Hikvision products, is designed for the phone or tablet based on Android 4.1 or later.You can add devices to the Mobile Client, and configure device functions such as video and image encryption.

Why won’t my CCTV connect to my phone?

If you are unable to view your CCTV on your mobile device, the problem will be related to your Internet Router (WiFi) not sending an internet connection to your CCTV Recorder (DVR / NVR).

How can I reset my hikvision password?

1. On device. 1) Click Forget Password on login menu. 2) Choose Verify by Hik-Connect. 3) Into the following page?
2. On app. 1) Run Hik-Connect app. 2) Tap More – Reset Device Password.
3. On device. 1) Enter the verification code obtained from app in the box below. 2) Click OK, then the system allows to create new password.

How can I watch Hikvision CCTV on mobile?

The steps to access a Hikvision DVR from a mobile are very simple. Just install the iVMS-4500 App in the mobile phone, click the Hik-connect button to create an account and finally add the DVR by pointing the mobile camera to the DVR QR Code. This process is very simple and work for Hikvision remote view.

How do I get my cameras back online?

Disconnect the Camera from the Power Source and Power Cycle it. The very first thing to try in order to get your camera back online is to disconnect it from the power source. Unplug the camera and let it sit for a few minutes and after a few minutes have passed, plug the camera back in.

How do I get my CCTV cameras back online?

You can reset your home router and/or modem. A) Power off the camera (unplug the camera, or hold the button down for 5 seconds until the lights turn off; press it to turn it back on after about 1 minute.) 3. If the camera is still offline, you can factory reset your camera.

Why does my IP camera lost connection?

If your IP camera is wireless, it is probably too far away from your Wi-Fi router.If at all possible, move the camera closer to the router or move the router closer to the camera. If this is not an option, make sure your camera is using the 2.4 GHz network, which has better range.

What is Hik-Connect server address?

To do this we will navigate using the web-based GUI to Configuration >> Network >> Advanced Settings >> Platform Access and ensure that it is enabled and the “Platform Access Mode” is set to Hik-Connect, we will then ensure that the “Server Address” is ‘dev.eu.hik-connect.com‘ and press “Save”.

What is Hikvision IP activation password?

0) IP cameras HIKVISION supplied to IP address 192.0. 0.64 and the default password is 12345. Starting with version 5.3. 0 firmware, connecting IP cameras HIKVISION to the network is the new procedure.

What is Hik-Connect service?

Hik-Connect is a new service introduced by Hikvision which integrates the dynamic domain name service along with alarm push notification service. It provides an easy way for devices to connect to the Internet. This manual is a guide for users to show them how to enable Hik-Connect service in device. Discretion.