How Do I Update The Firmware On My Wyze Vacuum?

To update your vacuum’s firmware:

1. In the Wyze app, tap on your Wyze Robot Vacuum.
2. Tap on the Settings gear on the top right.
3. Tap Device Info > Firmware Version > Update.

How do I update WYZE firmware?

Updating your Wyze Cam firmware version

1. In the Wyze app, tap on your Wyze Cam.
2. Tap on the Settings gear, then Device Info > Firmware Version.

How do you reset a WYZE robot vacuum?

Press and hold the home button for 5 seconds. The customer will hear “factory reset will begin.” Release and hold the home button again for 5 seconds.
Try Resetting the Vacuums map:

1. In the Wyze app, tap on your Wyze Robot Vacuum.
2. Tap the Settings gear in the top right corner.
3. Tap Reset Map, then tap Reset in the pop up.

Why is my WYZE vacuum offline?

If Wyze Robot Vacuum is offline in the Wyze app, confirm that both the vacuum and the charging port are within WiFi range and connected to power. Then check the Wyze app. If you only have a Wyze Robot Vacuum, and it’s still offline, try some basic troubleshooting. Check your connection to the Internet.

How do I update the firmware on my WYZE Cam v2?

To update your Wyze Cam firmware:

1. In the Wyze app, tap on your Wyze Cam, then the Settings gear on the top right.
2. Tap Device Info > Firmware Version. Don’t see the option to upgrade? Then your firmware is already up to date!

How do you Unbrick a Wyze camera?

Hold the setup button, plug in your USB cable, and keep holding the setup button for 12-15 seconds, then release the button. Wait for 3-4 minutes. The camera will reboot and change light status during this time.

How do I reset my Wyze camera firmware?

To factory reset your Wyze Cam v2:
With the Wyze Cam plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. This will reset the camera. Wait at least 30 seconds for the device to initiate. This process can take up to 5 minutes.

How do you add a WYZE vacuum to Alexa?

Before you get started, please make sure your Wyze device is online and updated to the latest firmware. Then enable the Wyze Skill in Alexa app or ask Alexa to enable the skill by saying “Alexa, enable the Wyze Skill” and you will be directed to link your Wyze account with your Alexa account.

How do you work a WYZE vacuum?

FAQ

1. Remove the vacuum from the packaging.
2. Fully charge the vacuum using the included charger. The LED screen will show 100% when fully charged.
3. To turn on the vacuum and operate in Medium Mode (default), press the Power button and begin cleaning.
4. To turn off the vacuum, press the Power button again.

How do you install a WYZE vacuum?

To set up Wyze Robot Vacuum:

1. On your mobile device, turn your cellular data OFF.
2. In the Wyze app, tap Home, then tap + plus sign on the top left.
3. Tap Add Device.
4. Tap Home > Wyze Robot Vacuum.
5. Press and hold the Home and Power buttons on the vacuum.
6. Once connected, you’ll be prompted to name the device.
7. You’re all set!

How do I contact WYZE?

Customer Support
There are many ways to contact us, our phone number is (206) 339-9646, or you can chat with an agent or create a ticket on the support site. We’re open for support between 4 am – 8 pm PT Monday through Friday, and 8 am – 6 pm PT Saturday and Sunday.

How do I turn off my WYZE vacuum?

Wyze Robot Vacuum has 2 buttons: Power and Home.
Power button: Press to start/pause cleaning, and to turn the vacuum on/off.

Should I update my Wyze camera?

All smart Wyze products, including Wyze Cams, have software (firmware). It’s important to keep your camera’s firmware up to date so that it functions properly and you get the latest features when they’re released. Whenever there’s a new firmware version available, you’ll be prompted in the app to update.

How do I format my Wyze camera SD card?

Format on a Windows computer:

1. Remove the microSD card from the Wyze Cam.
2. Insert the card into your computer.
3. Open your computer’s file browser.
4. Right-click on the microSD card in the navigation panel.
5. Select “Format…” from the right-click menu.
6. Ensure that the Format Type is set to FAT32.
7. Click Start.

What is the difference between WYZE Cam v1 and v2?

The Wyze Cam has two versions, v1 and v2.The Wyze Cam v2 has higher sound quality made possible by a Class-K audio power amplifier and a new audio chip that significantly reduces TDD interference and EMI. The Wyze Cam v2 has a matte finish instead of the glossy finish of the original Wyze Cam to reduce reflection.

Why does my WYZE upgrade keep failing?

If the upgrade continues to fail, try these troubleshooting steps: Power cycle the camera (unplug it, wait 3 seconds, and plug it back in).If this fails again, or you don’t have a microSD card, try moving your camera closer to the router for the update.

How do I flash the firmware on my WYZE Cam outdoors?

Flash Firmware for Wyze Cam Outdoor
Insert the SD card into the camera, then power cycle it (flip the power switch Off, then back On). The camera will start the firmware flash process. The status light will have both the blue and yellow lights on at the same time. Once flash is complete, the camera will reboot itself.

What do red lights mean on WYZE camera?

Status light state: What does the light mean? Solid red light. Camera is powered and starting up. Watching live stream.

How do I sync my WYZE camera?

To set up your Wyze Cam or Wyze Cam Pan:

1. In the Wyze app, tap Home, then tap + plus sign on the top left.
2. Tap Add Device.
3. Tap Cameras > Wyze Cam or Wyze Cam Pan.
4. With your camera plugged into an outlet, tap Next in the app.
5. Pull the base from your camera and single-press SETUP on the bottom of the camera.

What is error code 90 on WYZE?

Error code -90
This error means that your Wyze Cam can’t be reached by the streaming servers. Remove the microSD card if you have one.

Can Alexa control my Wyze vacuum?

Once your Wyze account has been successfully linked, you can start using the Alexa voice commands to control your Wyze Robot Vacuum.