if you give termination notice after your notice date, it will apply 30 days from when it was received. If you’re on a variable plan, you’ll need to give 30 days’ notice. If you’re on a different type of contract, please check your Terms and Conditions. To give your notice, call us on 0333 202 4714.
How do I cancel my EON account?
Give us a call as soon as possible on 0333 202 4487 if you want to stay.
Does EON have an exit fee?
You won’t be charged an exit fee if you choose to leave E. ON during the renewal window (which starts 49 days before the end of your tariff). You will also not be charged an exit fee if you choose to switch to another E. ON tariff or move house.
How do I cancel my EON renewal?
If you want to end your contract and switch supplier, you just need to let us know.
To terminate your contract you can:
- Write to us at:
- Email us at [email protected].
- Call us on 0345 301 5343 (8am to 6pm, Monday to Friday).
How do I cancel my EON account when I move house?
In order to close your account there’s a few details we’ll need from you. You can do this online if you’ve an online account, by emailing us the details at [email protected], or by calling us on 0345 302 4312.
How can I contact EON?
If you’re with us, or thinking about joining us, please contact us on 0345 052 0000. If you’re a business energy user, call us on 0345 055 0065. We’re here from Monday to Friday 9am to 5pm.
How do I contact EON customer services?
Reviewing your complaint
- Call 0345 302 4312.
- Visit heat.eonenergy.com.
- Email [email protected].
- Write to E.ON Heat Team, Newstead Court, Little Oak Drive, Annesley, Nottingham, United Kingdom, NG15 0DR.
- Minicom 0800 056 6560, textphone suitable for deaf customers.
Why am I being moved to EON next?
Why am I getting an E. ON Next account? To help us move towards a more sustainable future, all of our home energy and small-to-medium business energy customers are getting an E. ON Next account, which should take about two to three weeks to set up.
Who is Eon owned by?
Eon SE
Eon is owned by German company Eon SE. It’s one of the UK’s largest electricity generators and owns power stations, wind farms and biomass plants. It’s also one of the largest energy suppliers in Great Britain, providing energy to around 3.8 million homes and businesses, although it lost 500,000 customers in 2019.
Are EON and EON next the same company?
E. ON Next is a new part of the E. ON group, focusing on providing renewable energy to customers across the UK.
Will my EON smart meter work if I switch supplier?
Can I move suppliers if I have a smart meter? Yes, you’re free to move energy supplier at any time and we’ll do everything we can to ensure you continue to receive the benefits of smart metering.
What happens when my tariff ends Eon?
If your tariff has an end date, we might charge you a fee, known as an exit fee, if you switch more than six weeks before that date. Your confirmation letter will tell you about this. For more about our tariffs, go to eonenergy.com/services.
Is E on any good?
ON has an average rating of 3.6 out of five stars. Of the almost 27,000 E. ON Energy reviews left by customers, 61% gave E. ON an excellent or great rating.
??E. ON Reviews: An Overview.
| Rank | Energy Supplier | Rating |
|---|---|---|
| 10 | So Energy | 3.35 |
How do I contact EON if I move house?
If you left us more than 12 months ago and you didn’t manage your account online or you know you have a credit balance that needs refunding, please call us on 0345 052 0000.
How do I transfer my EON account?
ON at the home you’re leaving, you’ll need to give us the following information when you get in touch:
- Your account details, including your account number and full address.
- The date you’re moving.
- Meter readings for when you moved out, if you would like us to read the meter we need at least 10 working days notice.
What do I do with my smart meter when I move house?
So, do you take your smart meter with when you move? The simple answer is no. When you move from one property to another, you will leave your smart meter behind.
Can I email Eon?
We don’t have a general email address for complaints, the quickest way to get your complaint raised and resolved is to give us a call on 0345 052 0000.
How do I send an email to Eon?
I want to talk about something else
For general questions, you can contact EON at 0345 052 0000, email [email protected], or join a live chat with a customer service advisor.
Where is Eon call Centre based?
“We’re proud of the fact all our call centres are in the UK, including our office in Leicester, and with the addition of our new Open House we hope customers are reassured that whether they come to us in store, by telephone or online, they know E.
Where is Eon based in UK?
The company’s headquarters are in Coventry at Westwood Business Park, in a building designed by Bennetts Associates. There are numerous other offices and power generation sites across the country.
How many customers do Eon have?
33 million customers
It operates in over 30 countries and has over 33 million customers.
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