Step 1: Press the menu button on your Keypad and enter your 4 digit Master PIN when prompted. Step 2: Navigate to System Settings and select it by pressing the right rocker. Step 3: Navigate to WiFi and select it. After a few moments, your Keypad will display a list of available networks.
How do I reconnect my SimpliSafe Keypad?
Add through Existing Keypad
- Press the Menu button on your existing Keypad.
- Enter your Master Pin.
- Use the rocker buttons on the edges of the Keypad screen to scroll to Devices.
- Scroll to and select Add Device.
- Scroll to and select Keypad.
- On your new Keypad, push any button so your system can recognize and add the device.
How do I connect SimpliSafe to New WiFi?
Click the gear icon at the top right of the screen to bring up your currently installed cameras. Select the camera you would like to update and that camera’s settings will slide on screen. Click WiFi Network and it will ask you for the name of the new WiFi network you would like to choose.
How do I activate my SimpliSafe keyboard?
The Keypad screen will display, Welcome to SimpliSafe. Remove the liner from the adhesive strips attached to the Keypad’s bracket, and adhere it to the wall. Press and hold the Keypad to the wall for 30 seconds to ensure that it is firmly attached to the wall.
Why is my SimpliSafe keypad offline?
Keypad Out of Range is a message that appears on your Keypad whenever the device is not communicating with your Base Station. There are two primary reasons that this error will appear: The Keypad is too far away from or cannot communicate with the Base Station. The Keypad is not paired with the Base Station.
How do I reset my SimpliSafe keypad?
Open the battery door with a screwdriver and remove the batteries within the battery compartment. Hold on for about 30-45 seconds. Plug the base back into the wall socket. Now, replace the batteries removed from the base station.
Does SimpliSafe work if WiFi goes out?
In the event of a power outage your SimpliSafe Base Station is equipped with a backup rechargeable battery supply that will keep your Base Station powered for up to 24 hrs. SimpliSafe does not rely on WiFi, and will continue to function over cellular networks.
Do SimpliSafe sensors use WiFi?
No, SimpliSafe doesn’t require Wi-Fi to work, although we recommend it. SimpliSafe’s base station comes with a cellular connection that lets it talk to all your sensors and stay in touch with SimpliSafe’s monitoring center. You can still connect your SimpliSafe base station to your Wi-Fi network.
Why will my SimpliSafe camera not connecting to WiFi?
Generally, your camera will be unable to connect to WiFi for the following reasons:Your WiFi network is down. Your camera has incorrect WiFi credentials. Your camera is too far away from the WiFi router to receive signal.
Why is my SimpliSafe keypad flashing?
The blue light flashing visually prompts you to check your Keypad for warning details. One example is the flashing when your doors or windows are open. While the Base Station chimes once to alert you of an opening door or window, the flashing is continuous when that window or door remains open.
How do I know my SimpliSafe is activated?
Monitoring can be activated via your web browser or SimpliSafe mobile app.
If this is the first product you’ve set up with us:
- Log in to your account on the SimpliSafe App.
- Click the Activate monitoring button in the center of the screen.
- Follow the directions on the screen to activate your monitoring service.
Does SimpliSafe keypad go inside or outside?
Keypad: We recommend putting the keypad wherever it will be most convenient; near the door that you use the most is a good place to start. And you need to think about the distance between the base station and the keypad. SimpliSafe recommends keeping them 10 to 100 feet apart.
Does New SimpliSafe keypad work with old system?
Though the system is not compatible with all newer SimpliSafe devices, it still offers substantial backward compatibility. If you’re looking to add a smart doorbell to your existing SimpliSafe system, you’re in luck.
How do I reconnect my SimpliSafe sensor?
New sensors can be added to our latest SimpliSafe system in one of two ways. If you are adding a single sensor, open the Menu on your keypad (using your Master PIN) and select Devices, then Add device and follow the instructions.
Why is my SimpliSafe app not connecting?
Troubleshooting steps: Ensure your phone is connected to the internet. Close the app and reopen it. Try changing the system’s alarm state again.
How do I reconnect my SimpliSafe motion sensor?
Sensor Not Responding Warning (Original SimpliSafe)
- Press menu on the Keypad, and enter your Master PIN.
- Press 5 on the Keypad. You should see 5. Test.
- Press the away button to select the 5. Test option. You should hear the Base Station announce that it is entering Test Mode.
How do I reset my SimpliSafe Smart Lock?
Reboot
- Disconnect the power cord from the Simplisafe base station and a power socket.
- After flipping the Simplisafe base station upside down, open the battery compartment.
- Remove the battery from the base station.
- After a short interval, place the battery back in the battery compartment of the Simplisafe base station.
How do I connect my SimpliSafe base station?
How do I transfer service to a new Base Station?
- Open the SimpliSafe mobile app.
- Open the app menu by tapping the three-bar icon (?)
- Choose “activate new service”
- Choose “transfer monitoring”
Why is my SimpliSafe base blinking?
A common cause of the Base Station flashing a blue light revolves around communication with the SimpliSafe dispatch center. SimpliSafe offers the ability to dispatch emergency services if an alarm is triggered. If the system is unable to establish a connection to dispatch, the Base Station will flash blue.
Does SimpliSafe use WiFi or cellular?
You do not need a computer or WIFI for SimpliSafe to protect your home. Cellular-based monitoring is included in the monitoring price.
How do I connect my SimpliSafe camera to WiFi?
Connecting to WiFi
- Tap the three-bar ? Menu icon on the top left.
- Select Cameras.
- Make sure that your camera status light is flashing white.
- Name your Camera.
- Select your WiFi network.
- Tap the Get Your Code button.
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