Why Is Alexa Not Finding My Device?

Check for device or setup issues Make sure that your smart home device is compatible with Alexa.Disable and re-enable the skill for your smart home device in the Alexa app. Disconnect your smart home device using the Disable option for your device in the Alexa app. Then, re-enable your smart home device again.

How do I get Alexa to find device?

Enable the Find My Phone Alexa skill

1. In the Alexa app, go to Skills & Games.
2. Search for Find My Phone.
3. Tap Enable to use.
4. Link your Amazon account and tap Allow to give the skill access to your account.
5. Say, “Alexa, find my phone.” The first time you use the skill, Alexa will ask for your phone number.

How do I fix an unresponsive device on Alexa?

1. Check your home network. If a device Alexa connected to is unresponsive, start by checking your Wi-Fi.
2. Confirm the device has power.
3. Check the manufacturer’s app.
4. Check the Alexa Skill.
5. Toggle the Alexa Skill.
6. Uninstall and reinstall the device manufacturer’s app.
7. Power cycle the device.
8. Update the firmware of your device.

How do I connect my device to Alexa?

Use the Alexa app to pair your phone or Bluetooth speaker with your Echo Device.

1. Put your Bluetooth device in pairing mode.
2. Open the Alexa app .
3. Select Devices .
4. Select Echo & Alexa.
5. Select your device.
6. Select Bluetooth Devices, and then Pair A New Device.

How do I refresh my Alexa device?

Say, “Go to settings,” or swipe down from the top of the screen and select Settings. Select Device Options. Select Check for Software Updates to check for and install software updates.

How do I reset my Alexa discovery?

Smart Plugs

1. Unplug and wait 10 seconds. Press and hold the button on the plug. While holding the button, plug into an outlet. For plugs with lights, release the button once you see the LED light up.
2. Restart Discovery.

Does Alexa update automatically?

Alexa devices receive software updates automatically over Wi-Fi.Avoid saying anything to the device or using the Alexa app while performing the update. When the update is ready to install, the light indicator or light ring on the device pulses blue, and the device installs the latest update.

How do I connect my Alexa to WiFi?

To connect to WiFi:

1. In the Alexa app, open the left panel menu and then select Settings.
2. Select Device Settings.
3. Choose your device.
4. Select Change next to WiFi Network and follow the prompts in the app.

How do I force Echo DOT to update?

If you’ve got an audio Echo (one without a display), it should update automatically from the internet. However, it will not update while you’re using it. For that reason, the best way to force an update is to press the Microphone Mute button on the top, and then leave the speaker for between 15-minutes and an hour.

How do I know if my Alexa is up to date?

Determine whether your software is up-to-date.
Open the Alexa App on your mobile device or at alexa.amazon.com. In the primary menu, choose Settings. Select your device. Under About, compare the Device software version to the latest software version for your device.

What app do I use for Alexa?

Download the Amazon Alexa App
Get it free on iOS, Android, or Fire OS on Amazon’s own tablets.

How do I know if I have the latest version of the Alexa app?

View your current software version in the Alexa app.

• Open the Alexa app .
• Select Devices .
• Select Echo & Alexa.
• Select your device.
• Select About to see your device’s software version.

How do I connect my Echo to Wi-Fi?

Finding Network Credentials

1. Just say “Alexa, go to settings” or swipe down from the top side of the screen.
2. Select Settings.
3. Go to Wi-Fi.
4. Choose the Wi-Fi network you want to connect to.
5. If required, type in the Wi-Fi password then tap Done.
6. Your Echo Show should now be connected to the network.

How do I put Echo in pairing mode?

Pair Your Phone or Bluetooth Speaker to Your Echo Show

1. Set your Bluetooth device to pairing mode.
2. Say, “Go to settings,” or swipe down from the top of your Echo device’s screen and select Settings.
3. Select Bluetooth, and then select your Bluetooth device from the list.

Why is my echo DOT not updating?

Echo Dots are designed to update automatically. To update manually: Make sure your Echo Dot is on and connected to the internet, press the mute button, and wait for it to update. Your Echo Dot may fail to update if the internet connection is poor.

Do you need an Amazon account to use Alexa?

All you need is an Amazon account to use Alexa, but having an Amazon Prime subscription is not necessary. Furthermore, you can get Alexa free of cost on iOS, Android, or Fire OS on Amazon’s own tablets.

How do I activate Alexa?

How to set up Alexa on an Amazon Echo

1. Connect your Echo’s power supply.
2. Install the Amazon Alexa app on your phone.
3. Tap the Devices icon, then the + symbol.
4. Follow the on-screen instructions to connect the Echo to your Wi-Fi network and enter its password.
5. Alexa is ready for you to enable skills.