How Do I Access My Ring Camera?

Why can’t I access my Ring camera?

The most common causes of not being able to do a Live View or see a recorded video are: A poor connection between your mobile device and the internet. Slow internet upload and download speeds. A poor connection between your Ring device and your router.

How do I restart my Ring camera?

Ring Spotlight Cam Battery

1. Find the setup button on the top of the camera.
2. Press and hold the setup button for 10 seconds.
3. The light on the front of the camera will flash for several minutes; when the light turns off the reset is complete.

How do I get my Ring camera back online?

Follow these steps to reconnect your doorbell or security camera wifi in the Ring App:

1. Tap on the three lines on the top left.
2. Tap Devices.
3. Select doorbell or security camera you need to reconnect to wifi. The next screen is the Device Dashboard.
4. Tap on Device Health.
5. Tap on Reconnect to Wifi or Change Wifi Network.

Can you tell if someone is watching you on Ring?

There isn’t any way to know if someone is watching you on a Ring camera—at least not through physical observation. However, it’s possible you could see the infrared light at night turn on if the camera is active—assuming the night vision is on and you’re at the correct angle to view it.

Where are Ring videos stored?

the cloud
Your Ring videos are stored in the cloud for up to 30 days. To keep important videos beyond that time, download them to your PC or mobile device. You may do this from the Ring application or by going here.

How long are Ring videos saved without a subscription?

With the Ring Protect Basic plan, you get the following (over and above not having a subscription): Video recordings are saved for 30-60 days (60 days in America), whether they’re triggered from motion, live view or a doorbell press. The ability to share and save videos.

Can I restart Ring camera from app?

You can either factory reset your device via the Ring app, or you can perform a hard reset by removing the faceplate and holding down the black button in front of the camera for 15 seconds.

How do I reset my Ring camera from previous owner?

How Do You Reset the Ring Doorbell for a New Owner?

1. Remove the back plate from the Ring.
2. Hold the orange button on the back of the device for 15-20 seconds.
3. Once you see the Ring flash a light on the front, you’ll know it has completed the hard reset successfully.

What is the blue light on Ring camera?

If you see the Ring Camera blinking blue when setting up the device, there is nothing to worry about. This is the camera’s way of notifying you that it is being set up. As soon as the setup is over, the light begins to change to a solid blue, indicating that the camera is starting to function.

Why did all my ring cameras go offline?

Losing power is by far the most common cause of network disconnection. This includes power surges and issues with the power connections. To check whether your Spotlight Cam has lost its power: If the Spotlight Cam is connected to a light switch, check to see if the light switch was flipped off accidentally.

What causes ring cameras to go offline?

If your Ring Doorbell keeps going offline, it’s generally one of four common issues: what lies between your camera and router, Wi-Fi connectivity issues, power surges, and low battery. Other occurrences can create connection issues and cause your Ring Doorbell to lose connection, but they are not as typical.

Why did one of my ring cameras go offline?

Why Ring Devices Can Go Offline
You temporarily lose power. A wire in your router setup temporarily comes loose. You change your Wi-Fi network password. Your Ring device is suffering from low power due to a discharged battery.

Can someone hack your ring camera?

Make sure you have a secure password for your Ring account, as well as your Wi-Fi network. Ring said the hacker was able to gain access to the Ring account because the owners reused their passwords from other platforms. So, make sure you use a unique password for your account.

Can neighbors see my ring camera?

No one at Ring, nor any police department, is allowed to access Ring videos or personal information unless device owners choose to share them via Neighbors. And even if you do post a video to the Neighbors app, your identity and your contact information remain anonymous.

How do you tell if a camera is recording you?

A distinct buzz may also be heard, and that means it is rotating. If the patrol or tour function is set up, it constantly moves, which means the camera is recording. In infrared security cameras, small red lights are seen around the lens of the camera when it is dark when it is on.

Does deleting Ring videos delete on all devices?

Deleting videos in the Ring app works the same way for iOS and Android devices. You can delete all the recordings from all your Ring devices at the same time, or you can delete all the recordings from a specific device.

How far back does Ring history go?

Ring stores recorded video in the US for up to 60 days depending upon the device, and in the EU/UK, Ring stores recorded videos for up to 30 days (you can opt for shorter intervals). A Ring Subscription is mandatory for video recording.

Do you have to pay a monthly fee for Ring?

Do you need a subscription to use Ring? Ring devices don’t require a Ring Protect subscription plan. Without a subscription, you can view real-time video for Ring doorbells and security cameras and answer doorbell notifications when they happen.

Does Ring save videos for free?

How Long Does Ring Save Videos on Free Plan?During the 30-day free trial, you can view, share, and download the videos that are recorded automatically when motion is detected, or the doorbell is pushed, for free. After this, you’ll have to subscribe to a Ring Protect Plan.

Do Ring cameras record all the time?

To answer the question, do ring cameras record 24 7, the answer is yes. But while Ring cameras are capable of recording continuously, this feature can only be unlocked through paid monthly subscriptions to Ring’s premium home security software and app.