How Do I Get My Eufy Camera Back Online?

Cameras going offline

1. Press and release the SYNC button to check if the camera is switched off.
2. Please check the network and see if its stable.
3. Remove the eufyCam which is offline on the EufySecurity app and then add it again to HomeBase.

Why is my EUFY camera offline?

If the camera goes offline, check the following:Press and release the SYNC button quickly to check if the camera has switched off or turned off. If the LED does not light up, try to set the camera to ON in the camera settings or Press and hold the camera for 2 seconds to boot up.

How do I reconnect my EUFY camera?

Tap and hold the ‘Sync’ button for 2 seconds. The base station will let you know that it’s ready for setup. Tap ‘Next’ and the app will connect with your HomeBase. This can take a few minutes.

How do I get my EUFY home base back online?

1. Unplug the Homebase till the sound appears: “Homebase is now opperating on backup battery”
2. Press the little round button at the backside of the homebase short and once.
3. The Homebase is now OFFLINE and turned off.
4. Wait some seconds and plug in the power again.

How do I reset my EUFY camera?

To reset eufy indoor/outdoor cameras, press and hold the Sync button for 10 seconds until you hear two beeps. The Sync button is usually located at the back of the device. The camera will be restored to its default settings.

Why does my security camera keep going offline?

Security cameras go offline for three main reasons: power outages, loss of internet, or failure of the camera’s components (broken parts or wires).

Why has my EUFY camera stopped working?

The first thing you need to make sure of is that you’re connected to the same network on both devices. After that give your devices a restart and try using the voice commands again. If that does not sort out the issue then we recommend that you go into the Alexa app and remove the EufySecurity skill from the Alexa app.

Where is sync button on EUFY camera?

The SYNC button is usually located at the top side of the eufyCam.

How do I sync my EUFY 2C camera?

(1) Place eufyCam 2C/2 camera close to the HomeBase 2. Press the SYNC button on eufyCam 2C/2for 2 seconds until you hear a beep sound. The eufyCam 2C/2 will be waiting for a sound wave message sent by HomeBase 2. (2) Press the SYNC/ALARM OFF button on HomeBase 2 for 2 seconds until you hear a sound wave.

Does EUFY Cam connect to WiFi or HomeBase?

The HomeBase acts as a router for cameras. The camera will connect to the Homebase via Sub 1G wifi.

Does EUFY still record without WIFI?

Answer: It does require Wifi to record to the Microsd card. You can either record to the cloud or the card both require wifi. The microsd card goes into the home base unit that must be connected to wifi.

How do I reset my EUFY 2 HomeBase?

To reset HomeBase and HomeBase E, press and hold the CYCLE button until you hear “HomeBase is resetting” to reset it. The CYCLE hole is usually located at the backside of the HomeBase. Press the “CYCLE” hole (Above the SYNC/ALARM OFF button) at the back of HomeBase 2 until you hear “HomeBase is resetting” to reset it.

How do I reset my EUFY 2 Pro camera?

To reset eufyCams, press and hold the Sync button for 10 seconds. The Sync button is usually located at the top of the eufyCam. If you have any questions, please contact eufy customer support for further assistance.

How long is EUFY warranty?

Eufy and its subsidiaries and affiliates has a limited warranty on whereby Eufy and its subsidiaries and affiliates warrants to you and only to you that Eufy and its subsidiaries and affiliates products will be free from defects in materials and workmanship for one (1) year from the date of your purchase of the Eufy

How do I get my Zmodo camera back online?

How to solve the Zmodo Wifi connection problem

1. Access your wireless router settings;
2. Look for the wireless settings menu;
3. Find the wireless signal name (SSID);
4. Rename the SSID for the 2.4Ghz and 5Ghz (use different names);
5. Open the security tab and make sure your router is using WPA or WPA2;

Why is my camera not connecting to WiFi?

Forget all WiFi networks, restart your phone/tablet, then reconnect to your 2.4 GHz network. On iOS: In the Settings app, tap General > Reset > Reset Network Settings. On Android: In the Settings app, tap General management or System, tap Reset or Reset Options > Reset Network Settings. Confirm the reset.

Why does my IP camera lost connection?

If your IP camera is wireless, it is probably too far away from your Wi-Fi router.If at all possible, move the camera closer to the router or move the router closer to the camera. If this is not an option, make sure your camera is using the 2.4 GHz network, which has better range.

How do I turn on my EUFY camera?

Press and hold the Power button for 2 seconds to switch on / off the monitor.

Why does my EUFY doorbell keep going offline?

Note: A small number of customers reported that the doorbell went offline or disappeared from the App when it was installed in the mounting bracket. It is very likely that the screw is too long to withstand the SYNC button. Please make sure if you use the original screws to install the battery doorbell in the package.

Why is my EUFY HomeBase flashing blue?

A blinking blue light indicates that the camera has lost connection to the Internet and is trying to reconnect.

Can you use 2 EUFY HomeBase 2 together?

Answer: Up to 16 cameras can be connected to each base station. And multiple Homebases can be used in a single home and handled in the same eufy account.