Sharing a Ring Video with the Ring Team
- Log into your web account at ring.com/account.
- Click on the Dashboard tab.
- Click on the video you want to share.
- Click on the grey Share button to below your video.
- Click on the e-mail envelope.
- Send the file to [email protected].
How do you email a Ring?
If you believe that you have found a Ring security issue within any of our services or devices, email the details of your findings to [email protected].
Sharing
- Log into your Ring account at ring.com/account using the same username and password that you use for the Ring app.
- Select the History tab.
- Click on the video you want to share.
- Click the arrow icon on the bottom right of the video for Share options.
- Follow the prompts to share a video.
They are the videos recorded and saved by your Ring devices that are only accessible to you and to the Shared Users on your account. No one except you and your Shared Users can view or access your private videos.
How do I save a Ring video to my hard drive?
When you view your videos on the Ring cloud, in the Win 10 app there is a “Save” button on the screen while viewing, click on it and that video downloads to your local hard drive.
How do I contact the ring company?
To call us, find your country in the list below.
- United States. 1 800 656 1918.
- Argentina. 0800 222 0656.
- Australia. 61 2 8294 9169. or 1 300 205 983.
- Austria. 00 800 87 00 97 81*
- Belgium. +32 800 79 838.
- Bulgaria. +800 2100363.
- Canada. +1 855-300-7289.
- Chile. 180 091 4252.
How do I complain to ring?
To call us, find your country in the list below.
Call Us.
| United States 1 800 656 1918 | Luxembourg +352 800 26 449 |
|---|---|
| Germany 00 800 87 00 97 81 | Switzerland 00 800 87 00 97 81 |
| Greece 00 800 87 00 97 81 | United Arab Emirates 80001 84084 |
| Hungary 00 800 87 00 97 81 | United Kingdom 01727 26 3045 or +44 0808 196 5767 |
Are Ring videos public?
After a share link has been created, the video recording may be viewed and downloaded by anyone with the share link ID. Additionally, you can make your videos publicly available by posting them on the Internet (including by posting them to the public social media app Neighbors by Ring).
A Shared User is a person who has permission to watch live video feed, view video recordings, and receive notifications or alerts for a Ring device that you own. You can give a Shared User the ability to view one or more of the devices on your Ring account. You can grant or revoke Shared User access at any time.
Where are Ring videos stored?
the cloud
Your Ring videos are stored in the cloud for up to 30 days. To keep important videos beyond that time, download them to your PC or mobile device. You may do this from the Ring application or by going here.
How long are ring videos saved without a subscription?
With the Ring Protect Basic plan, you get the following (over and above not having a subscription): Video recordings are saved for 30-60 days (60 days in America), whether they’re triggered from motion, live view or a doorbell press. The ability to share and save videos.
How do I save a ring video without subscription?
You can’t save, view, or share short recordings that Ring Doorbell records while detecting motion without a monthly subscription (of $3/ month) for your Ring Account.
How long do ring videos stay without subscription?
How long do ring videos stay without a subscription? For both the Ring Protect Basic and Ring Protect Plus plan, the recorded videos stay for 60 days. However this period is only 30 days for some European countries.
Does Ring record all the time?
You can’t continually record, it does time out. But since it picks up any motion, you can get access to any movement events. The Ring Pro does have pretty good ability to set the parameters on what constitutes a motion, so you can literally set it to record on pretty much anything moving in the field of view.
How can I see old videos on my Ring?
Open your Ring app. Tap the three-lined icon in the upper left-hand corner of your screen to open the side menu. Tap Account. In the Account Setting screen under Advanced Settings, tap the Event History Timeline toggle.
Is Ring owned by Amazon?
The home security company Ring, purchased by Amazon in 2018, is now part of the largest civilian surveillance network the U.S. has ever seen, according to a new opinion piece in The Guardian.
Does ring have a call center?
Your alarm alerts the Ring Monitoring Center. They’ll call from a dedicated support line to see if you need emergency assistance.
Is there a monthly fee for ring?
Do you need a subscription to use Ring? Ring devices don’t require a Ring Protect subscription plan. Without a subscription, you can view real-time video for Ring Video Doorbells and Security Cameras and respond to alerts when they happen.
How long do ring batteries last?
six to 12 months
Ring says the battery should last anywhere from six to 12 months between charges, depending on how much activity your doorbell receives.
Can you request video from Ring?
Ring is adjusting how public agencies such as police and fire departments are able to request video clips from Ring camera owners in its Neighbors app.Ring says that if you previously opted out of receiving requests for video clips, you will not receive notifications when agencies post to the feed.
Can Ring employees see your camera?
“No employees or contractors have unrestricted access to customers’ camera data, regardless of where they are based,” Ring said. Though some employees have access to user-approved footage “to maintain and improve the customer experience.”
Contents